Best Toilet Repair in Plano TX

Apparently I was misquoted. Waste of a trip. Very unprofessional. And after showing up late. The plumber didn't seem very knowledgeable and didn't seem like he was capable of climbing on a roof. Didn't seem to interested in obtaining my business.

Great service and fair pricing. We are very happy with Professor Plumb! They came out to our house within 30 minutes of us calling and were kind and professional and able to solve our problem.

The Good Fellas provided great service! Reached out for clogging issues and The Good Fellas came out quick to fix our issues and were very professional. Highly recommend!!!

Daniel was amazing! I had two old drain lines that were not up to code, and kept giving me issues for months. Daniel knew exactly how to fix it! He was very reasonable and extremely knowledgeable. Definitely recommend.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

One of the best customer experiences I have had, especially with a home improvement issue! Jay is exceptional on all levels. He is professional, experienced, a great communicator and provides fantastic value. We already have him scheduled for another project!

Very disappointed. To make the story short, I will just put some bullet points:

1. My outdoor GFCI outlet stopped working and they replaced a new one. I later noticed that the original one was WR and TR rated. The new one is NOT (seems to be a regular indoor GFCI). And that is a violation of the code (based on some info I found on the internet). I emailed the business owner Ryan about it and have not got a response... Besides, the technician left a bunch of screws on the ground and I had to clean it up. It could be a hazard to my dog.
2. I paid in full in cash with tips when they finished the job (they told me there is a 3% fee for cards and they did not have any changes). But I did not receive a receipt until six days later...
3. I told them that I'll need a new electrical box (for a ceiling fan) but they did not have it with them. They went out to get one and that took about 30 mins.
4. An indoor outlet was not working and the technician replaced it with a new receptacle and called it done. While they were out for the electrical box, I tested it and it was not fixed... I told them when they got back. It was actually a loose neutral connection at an upstream switch.
5. While they were working on the wires, they did not switch off any breakers. I was surprised. Not sure if a licensed electrician would do so.

I used them due to their exceptional reviews on both Google and Yelp. Unfortunately, my experience was way below my expectation...

Will be switching over to Genzel Plumbing for all my future needs.  Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!

I want to personally thank the staff, management and technicians Cody and Kalob for doing a good job tackling this annoying clogged drain I had.  The biggest thing in any business is transparency and open communication.  Monica and the management team kept me well informed on when the job could be done.  Cody kept me abreast of his ETA so I wouldn't be waiting unnecessarily.  They also sent text reminders.  Once the techs arrived, they asked to see where the issue was, explained a couple of sources contributing to the problem and went over pricing.  I appreciate not being surprised or having a bait and switch situation.  They wore shoe protectors and made sure they left the work area pristine.  Even though my job was relatively simple, they took the time to do it right and even recommended a product I can use to keep all of the drains working correctly!  I would highly recommend this company for your plumbing needs.

I had a very easy problem (disconnecting my gas dryer from the gas line) and was happy with their response time and the fact they were able to send someone out within 30 minutes of when I called. My only hang up is the fact I could barely get ANY pricing over the phone. I was just told it was $75 for the diagnosis, but was not provided their hourly rate (as my simple issue was quoted for an hour of work from other plumbers). It was a bit higher than I expected, but was happy with their quick work and the plumber's customer service.

I do NOT recommend this company at all!  The lack of customer service is beyond unacceptable.  I will not type a lot just read the texts and you can verify the phone number as being there's with screen shots attached.

Tony was great, did a great job In fact when we need to have more plumbing work done, I'm going to demand that Tony is sent to us to do the work.

I highly recommend FTR Service Company.  He rescheduled his day to accommodate a plumbing repair that we needed right away.  He's on time, friendly, and within budget!!

Henry did great work. He was very friendly and did a great job. This is the 2nd time we've used H & M Plumbing. Each time has been a very good experience. Henry has been very helpful, friendly and explained clearly what they were doing and why. I'll be calling them again next time we have a plumbing need.

The roads are covered in ice and not only did Jose agree to come help us, he got here early and finished the job in no time. Very kind, very professional! Our ceiling had a leak and it collapsed. I asked for help on the Garland Facebook page and he contacted me immediately. He charged me less than his initial quote and did a beautiful job. I am extremely satisfied with this company.

This company consistently goes above and beyond for their customers. I started using this company probably 6-7 years ago and I have never experienced a late technician, cancelled appointment, or bad customer service.  Just today I had to contact a 24-hour plumber because my son's shower handle broke at 1am, so we had to turn the main water supply off to the house. Three larger companies claiming to offer 24-hour services didn't deliver. Two of them cancelled and one never called back for my appointment time. I called Lex's Plumbing about my emergency and they were at my house in 20 minutes. I recommend this company 100%!!!