Best Toilet Repair in Plano TX

Had a clog that I couldn't solve ... tried plunging and doing some basic maintenance with no success.  Even worse, the AC condensate lines drained into the same drains so this was going to be a problem.
So i'm reading all these reviews thinking, these must be fake, no way a plumber is THAT good.  I've give Mark a call expecting him to say he'll be out in a few days, instead he listens to the problem is says that while he's booked for the day he'll come out after his last job at around 5pm.  Wow, first good sign right there.  Get a call a few hours earlier than expected ... they're running ahead of schedule and can fit me in ... ?!?!?  ... Wow, really?!?  

Kevin comes out and is super courteous.  Really, just a super-nice human being.  Takes his time looking at everything and starts clearing out the lines.  I let him do his thing and in around an hour or so he's done.  Everything working perfectly and put back together with no leaks.  I wait for the damage as i'm ready to write a check ... Mark gave me an estimate on the phone, but of course things can change once they actually see the problem etc.  Quote was exactly what Mark said and lower than I was expecting?!?  

Mark Ondras and his team are REALLY THAT GOOD.  Probably one of the BEST experiences i've had with a service contractor.  I wish every company was this honest, punctual, and professional.  Amazing work at amazing prices with friendly staff.  What more can I say?

We've found a plumber! Blue came out today to install a new kitchen faucet. He was on time, neat, and knew exactly what he was doing. His pricing was more than fair.  Would recommend Professor Plumb to anyone looking for a professional, responsive and fairly priced plumber.

Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.

Daniel was amazing! I had two old drain lines that were not up to code, and kept giving me issues for months. Daniel knew exactly how to fix it! He was very reasonable and extremely knowledgeable. Definitely recommend.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Fast service.  Very professional.  Quality workmanship.  I called.  They came. It got fixed.  The only plumber in my book. Highly recommended.

On time and reliable service. I would definitely recommend them and also hire them for future work.

What a fantastic company.  Every single person I interacted with was very professional and courteous.  I had a toilet that needed to be reset with new wax ring.  Genzel was one of the only companies that didn't charge me a fee to come give me a quote.  It turns out their price was really fair too.  It was much lower than some others had given over the phone.  Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional.  They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet.  I was impressed.

Absolutely terrible please do not waste your time and money using this company. This company serviced my home for a small leak on my faucet. They have been hlout two my home 3 times. The first two times they came out they made the situation worse the sink was flooding so bad that the water had to be turned off. Keep in mind the plumber didn't tell me that my shut off valve for that sink was broken until after the third visit. So we had no running water in the house for more than a day. After the visit i was told purchase a new faucet and fix it beg of following week. It's been two weeks since the beg of process and still no remedy. I called today very frustrated they were more interested in covering io for themselves then trying to take care of a client. PLEASE DO NOT WASTE TIME MONY HERE. I now have I start he process with a new company.

Giving 2 stars instead of 1 for the ease of scheduling and convenience of text alerts when they are on their way. We had Staggs out to diagnose and provide an estimate for a leak in our front yard causing a minor flood. They told us it would be $3800 to replace the main line from the water meter to our house, which is what they confidently told us the problem was. They did no digging to find the actual source. My husband decided to dig for himself and found the leak was a buried drip line which we were able to fix ourselves for a few bucks. If we had trusted them, we would be out several thousand dollars for no reason.

I do NOT recommend this company at all!  The lack of customer service is beyond unacceptable.  I will not type a lot just read the texts and you can verify the phone number as being there's with screen shots attached.

We had them out for a frozen outside bibb. They had the bibb switched out in twenty minutes!

You can't do better than Legacy Plumbing!

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Hands down the best plumber I've used in the Dallas metroplex.  Great value for the level of expertise, and particularly the willingness to work hard to get the job done in a timely manner.  I had a major sewer failure that required extensive excavation to repair.  Henry got the job done right working under a tight deadline.

I had an appointment with Jose scheduled for an issue with my sink. When I spoke to him on the phone before the appointment, he was able to talk me through what the issue might be and explain to me how to test/fix it. His instructions ended up allowing me to fix what was a relatively simple issue, when he justifiably could've just waited until the appointment and charged me the service call fee. The fact that he prioritized helping me over his own financial gain speaks to his integrity and the fact that he can be trusted to have the best interests of the customer in mind--something that is rare. I would highly recommend Cuellar Plumbing, and would be happy to use the company again if I have future plumbing needs.

Beware this company will Not value you as a customer and will try to take advantage of you in prices. I have used them for numerous repairs for numerous years at a rental property I own. I called them to fix a running toilet and the supply line valve wasn't stopping the water. Their Quote to repair a worn out flap and supply line valve. Over $500. In response I said I could install a brand new toilet for less the response was we charge $325 for that and you supply the toilet.  They charged me a $60 service fee instead of saying you know what this is a $20 parts repair that will take less than 30 minutes and fixed it for an hour of labor. Instead they didn't value me and chose to try to take advantage of it being Friday afternoon on a holiday weekend. After just paying them $249 to repair an outside faucet in March. Another over priced repair that took 30 minutes. You decide whether you want to become their next victim.