Best System Maintenance in Plano TX

I had issues wtih pipes bursting in wall since July 2018. Pipe burst again for 4th time yesterday. Today Dial 1 came out again and gave me a complete new manifold. Apparently my house built in 2006 had substandard piping and the city had my water coming to the house at 100 psi which is way over the pressure needed to supply my house and that is why pipes kept bursting. Daniel the supervisor took $1000.00 off of the bill and Curley the plumber installed a pressure gauge and the new manifold. He had to dig in my yard to complete the job. Thank you so much for taking care of my plumbing issues.

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

Stay away!
They were great for several years for us, then they must have new management because the customer service & quality of the service has declined significantly.
I called to cancel after 5+ years they were sad to see me go then without warning or getting my consent, then they promptly charged my card on file over $400!! There was no mention of this when on the phone to cancel. I called & I was brushed aside, not able to talk to anyone but a new young person who told me I should call customer service & that I owed that money & basically too bad..... I was sent a FINAL bill & I emailed to put in writing to NOT charge my card again...Then guess what? They had the audacity to charge me another $34!!! WTH?!!! I'm not done dealing with this but you have been warned!

We had Steven's come out for broken zones in our sprinkler system. We were super impressed with the work. The reason for the low rating is now that we need his services again we have not been extended the courtesy of a return call or text. Despite leaving several messages on both numbers. To say we are disappointed would be an understatement. Hopefully all is well for Steven and we are the exception not the rule.

Update: It is interesting that this post received a reply.

I've had two bad experiences with Enoch in the last two weeks:

1- I just paid thousands of dollars switching to a tankless water-heater. Enoch sent 1 employee for the complete install. After 12 hours of work the employee admitted he doesn't know why the system has bad water pressure and the next morning it took over 2 minutes for my kitchen sink to start to get warm water. I never had those problems before. I've tried reaching out and they are yet to respond. Last words to me were that I need to pay more to add a filter for hard water... something they never tested before the install. They are great at giving quotes and terrible at following through

2- I tried to get a quote on fixing airflow to my back bedroom. Two employees came and one of the young gentleman told me it's not even worth it for us to do this. I later received a quote for $8000 to completely change all my duct work. Another company quoted me $250 and said it was an easy fix

Great experience. Reached out on a Sunday for a clogged dial vanity sink after I tried everything to get it fixed myself. I let them know that I was short on time due to a planned trip the following morning, they came out early Monday and got it handled quickly. They made sure everything was clean and verified with me that everything was now in working order. The 3 gentleman that came were personable, professional, and friendly. Very pleased with my experience and would not hesitate to recommend.

Had a nearly impossible project. Had an old 80gl water heater in a small closet that needed to be replaced with a similar capacity tank; but the newer tanks are wider and taller.

Stan responded on a Saturday when my tenants didn't have hot water and temporarily fixed the issue. He worked with me to order the right water heater. He provided his insightful advice along the way. The installation was not straightforward given the size of the closet and the need to reroute the pipes. His solutions were quite creative and he accomplished the project.

I highly recommend Stan. He is super talented and a really pleasant person to interact with. His rates are reasonable. Care, diligence, attention to details, integrity and high standards are integral components of his work and business. Thank you Stan and wish you continued success!

The technician was professional and got the job done, but I feel the services were way overpriced. He was here less than 20 minutes and the bill was nearly $500. After pricing the parts online myself, they came out to about $75 for the two. $425 for 20 minutes of labor is excessive.

I had an embarrassing moment where I thought the main water to my house was off so I tried to remove my shower valve cartridge and it broke. Turns out I just turned off the sprinkler valve like a dumb dumb so water was spraying everywhere after cartridge broke. I yelled at my wife to call a plumber but the first company we called couldn't come out for an hour. That wasn't going to cut it so we asked if they knew anyone else we could call. They recommended Garrison and when we called they said they'd have someone out in 5 minutes! When the guy arrived he had water off in 1 minute and saved me from flooding my whole house. From there he offered some great tips to finish the job. They also didn't try to rip me off for the emergency service when they very well could have charged a lot more than they did. I'm very thankful for Garrison Plumbing Services and will give them first bid on any plumbing jobs I have moving forward!

Worst experience and Customer service ever!! I called them after I noticed my ac was not blowing cold air. Since they installed the unit less than five years ago I figured they can fix it. Technician came out and inspected the unit next day. Said I needed a part and there was a coil leak but will try and fix next day (for $1200 only for labor). Well LONG story short, it took 8 days to find out after talking to multiple people and them telling me I would get a call back from the parts manager David, (which I never did) that the part was not in yet and not sure when. 8 days without ac in the hot Texas summer is excruciating! Had to buy a portable ac unit just to manage. I finally got fed up with their bad customer service of waiting for a phone call to tell me what's going on with this part. I called another company, to which they said that NOTHING is wrong with my ac, just some dirt that was clumped up keeping the unit from working properly. Which they guy cleaned out and instantly I felt the air come back on!!!! I went 8 days without my ac unit because of Xtreme Air's technician. I feel like I was getting scammed by them and I will never ever go back to them. Only good thing out of this ordeal is that I found my forever ac company.

Scheduling on the app was easy and convenient!  I love the notification that someone is on the way, too.  My hot water valve had just gotten turned off ‍, but Edward was kind and helpful and showed me how to fix it.  I'll be using this service in the future if needed.  Thanks!

I have been a Devard's customer since I bought my house back in 2000 - they handle my HVAC, electrical, and plumbing work. They are a solid, caring company, and I will remain a customer as long as I live in their service area!

I purchased a high-end Carrier system from these fine folks. The installation was plagued with challenges (e.g., not enough space for new unit in attic, etc.). A couple of the issues were avoidable, hence the 4 stars. However, I must say that Force Home Services is 100% dedicated to customer satisfaction. They never made excuses and my satisfaction with their work and product was always their only concern. I know my job cost them more than they made, but they never complained or brought up their expense. They just did the right thing. This commitment to service is not just with management -- every employee I have encountered demonstrates the same commitment.

Not every install goes perfectly, and that's exactly when customer service becomes critical.

It's also worth noting that the owner, Ron, has many veterans on staff. It's great to see a local business giving opportunities to our local heroes. You gotta like that!

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!