Description
As a homeowner, having an issue with your plumbing, heating or air conditioning can be very frustrating. Force Home Services is one of the most trusted residential plumbing, heating and air conditioning companies in the Greater Denton County. Same day plumbing and HVAC service available. Homeowners get a Risk Free 2 Year Buy Back Guarantee on new Water Heater and new HVAC Complete System Installations! Check out our Special offers page for current discounts. We're here to help you feel good fast! It will be our pleasure to serve you!
HISTORY
Established in 1988.
Force Home Services was established in 1988 as Air Force Mechanical and 15 years later dropped the mechanical name and became Air Force Heating & Air Conditioning. We serviced and continue to service all of Denton County and surrounding areas. Our focus has always been residential, we like interacting with our customers and helping them find the best solution to their needs. In 2009 we acquired Millard Heath Services, a provider to the Denton area since 1950. Millard Heath had a plumbing division and we chose to maintain the plumbing service. We felt that a name change was in order as we expanded our services to include plumbing and the name Force Home Services was born. The company has been owned by Ron Strelke since 2001 and he is active in the daily business.
ABOUT BUSINESS OWNER
Ron spent the first 25 years of his career in sales management. His position required extensive travel and time away from family. With three young children he desired to be close to home and not miss cherished time with kids while they grew.
In 2001, a friend and fellow church member decided to sell his family AC business. Ron jumped at the opportunity to take on a new challenge. One that offered an opportunity for growth, service to community and kept him close to home and family.
Ron is the President of Air Force Heating & Air Conditioning, Inc., d.b.a. Force Home Services.
Ron is the air conditioning license holder (TACLB6645E) and is Building Performance Certified for home performance testing.
SERVICES
A/C Repair, A/C Installation, Emergency Services, Pipe Repair, Air Duct Cleaning, Air Duct Repair, Bathtub & Shower Repair, Ductless A/C Services, Electric Furnace Repair, Faucet Repair, Garbage Disposal Repair, Gas Furnace Repair, System Maintenance, Leak Detection, Sewer Services, Sink Repair, Toilet Installation, Water Filter Services, Heater Repair, Drain Cleaning, Heater Installation, Water Heater Repair, Air Duct Installation, Bathtub & Shower Installation, Drain Installation, Electric Furnace Installation, Faucet Installation, Flame Sensor Repair, Gas Furnace Installation, Gas Line Services, Pipe Installation, Residential Services, Sink Installation, Thermostat Repair, Toilet Repair, Water Heater Installation, ,
Reviews
replaced water heater o n a sunday, fathers day no less. quality work done fast at reasonable rates
Gilbert W.
08/10/2023 12:00:00 SA
i need a coil clean on my interior air handler coil and the company that installed my equipment gave the estimate and scheduled me for the following Monda.
I have had several marketing calls from Force and decided to ask if they could accommodate me sooner and they scheduled for today and I described in detail the ease of access and my request for a coil out clean.
Ground level in a closet with plenty of access.
Estimate $450-600
The tech was late but called ahead and once he arrived I was met with the feeling he was not interested in doing the work.
He too a quick look and asked if they had given a price and I told him yes and let him know the numbers where he proceeded to the truck and got on the phone and during the call he said it would be $800-900:and I explained the first company was onlly half as much and he gave his card and left.
Upon calling the office to voice my displeasure I was called back by an operation manager who only seemed to make several excuses and tell me the service is actually $1300
So I wasted a day off and found out the Force Home service is not to be trusted
(( As Expected the Company is trying to say they made a mistake and they did not know I needed the coil cleaned outside.They did know and the lady on the phone consulted another person prior to pricin. And once the so called mistake was found absolutely no effort was make to rectify the issue))
Betty P.
05/01/2019 12:00:00 SA
Our first experience with Force Home Services was yesterday.
Our AC stopped working. I called several AC companies and was told they could not get to us today, maybe first of next week, unless I wanted to pay overtime charges. When I called Force Home Services, I was told they had a full schedule, but promised to send a tech out between 6-8pm. No mention of overtime charges. Arthur was the tech assigned, he came earlier than scheduled. He was very professional and polite. He found the problem and had it fixed in 30 minutes. I was very pleased with him and this company and will definitely use them again if I have AC issues. THANK YOU !!
Patty W.
11/07/2016 12:00:00 SA
These guys stand behind their word and their WORK! Always professional - informative - and a pleasure to have in our house to do work! Never try and upsell you on anything - just what's needed and warrant it for 2 years after! Super happy we found them!
We have used Force Home Services numerous times for both HVAC and plumbing issues. Every single time they were able to set an appointment with me much quicker than I had expected. The technicians are always clean cut, well spoken, respectful and took great care in making sure my wife and I felt comfortable and understood everything that they were trying to accomplish. I could begin to count the number of people that we have referred to Force and they have all been blown away by the level of service they receive.
Had Force Home Services come out last week to fix ac and had to call them back again. We have a business of our own and ask them to waive service and instead of just saying no they said, to find another company. We already had an appointment to 2 o'clock today. This is the worst company! Worst customer service I ever had to deal with!!!
Our a/c stopped working sometime last night. I called first thing in the morning and had a technician (James) at my house within an hour. James did a great job for us. He quickly troubleshot the problem to a burnt blower motor. He called to find the part and verified the motor was still under warranty. Within 3 hours, everything was fixed and the house was cooling off. I've used a few different HVAC companies in the past and none remotely measured up to this standard. I will gladly recommend this company to all my friends!
Ricky Morris is the best! Because of his expertise, he was able to fix our air conditioning problem quickly and efficiently. He was very professional. I highly recommend this company!
Do yourself a favor and call around. I can almost guarantee you will save money for the same or better service elsewhere. Im a person of full transparency, so at the bottom of this review, Ive included all the numbers for you.
We have had a maintenance service plan with this company for a few years now. The plumbers have always been great, very fair, and pretty straight shooters to the best of our knowledge, so we have never had a complaint there. However, the AC guys..... Every time we have needed them, the guys have been there for HOURS and always SUPER expensive. Most recently our estimate was so overly inflated we opted for additional opinions.
The word salad game was strong, & we got a lot of pressure to purchase inflated units and to replace both when only one was necessary. Ive outlined the numbers below in case it helps anyone (minus any military discounts offered).
This company: (numbers are for the units they pushed so hard)
4 ton unit, 16 SEER minimum, pushed for 18. Cost- $18,989
3 ton unit, 14 SEER minimum, pushed for 16. Cost- $16,840
Both units 12 yr warranty. Heavily pushed for both. 12 mo same as cash or 9.5% loan.
Other company:
3.5 ton unit, 14.3 SEER. Cost- $11,973
2.5 ton unit, 14.3 SEER. Cost- $10,837
Both units 10 yr a warranty. Not a single ounce of pressure to do both. 5 yr same as cash. These costs ALSO each include a replacement thermostat.
We ended up only replacing the broken unit which saved us $7,000. Had we done both that would have been nearly a $13,000 difference. The smaller units are more than sufficient for our home and are on par with the other quotes we got as well. Our quote from Force Home was over-inflated.
In addition, we are saving by switching maintenance plans to the new company as well.
Force Home Services is Amazing. I have used them for both home and office for many years for HVAC and Plumbing. They are always professional, honest and easy to work with.
Kay P.
06/06/2016 12:00:00 SA
I've been a customer of Force Home Services for a few years now as they have installed two new AC units at my home. Today, I had a routine plumbing inspection performed. Mike was prompt, courteous and probably the most professional service provider that has ever crossed the threshold. After the inspection, Mike went through his findings and explained everything in detail without being demeaning or brief. I decided to have one issue repaired while he was here. A leaky, stubborn pipe gave him quite the fight but Mike was able to complete the repair quickly without any damage to the rest of the sink or pipes. He even took care to carefully clean up the site and put up with my overly helpful hound dog! Overall, I couldn't be more pleased with the quality of work and professional folks at Force Home Services.
I love this company! I am a comfort club member, so they come out quarterly to change my A/C filter and do maintenance. They installed the A/C, which has been great, and take care of all of my plumbing needs, too. As a single mom, I have been taken advantage of PLENTY of times in the past 20 years. I've always felt I was being dealt with squarely by this company. There have been times they could have gotten away with charging much more. Also, they usually give me the option of buying the new part or appliance myself that they will install since it is far cheaper to do it this way. My technician today, Jorge, gave me outstanding service!
Tina B.
01/06/2022 12:00:00 SA
Paul was our service person, great service extremely professional. Be sure to take the service contract, best deal in town. We did not have a problem just an annual check.
I am selling my house and if that isn't enough stress, I get the inspection report and there are a few issues. I live out of state and after a few calls to companies that were NO WHERE NEAR Denton, I called Force Home Services and spoke to Lisa. She's Amazing! They are locally owned and could schedule 2 separate services (Plumbing & AC) the next day. It took extra effort but Brad and Kevin (plumbers) located parts needed to complete the job. Came back the same day and finished. Also, big thanks Travis. The AC guys, Johnmark & Emanuel also made sure everything would be completed on the same day. I highly recommend Force Home Services. Courteous and professional and get the job DONE. All this at a very reasonable price. Thanks to all of you...
I have used Force Home Services for the past 11 years. They have been amazing. I recently had my full HVAC system replaced and went from a basic system to one that is far more technologically advanced. I have had a few issues....but FHS has been SUPER responsive. Specifically Travis has been AMAZING! FHS is a terrific partner! Highly recommended!
Force Air wows us again! Just had my HVAC System maintenance appointment. To my good fortune, Paul LeClaire was the professional rep who handled the service call. He came highly recommended - now we know why. Paul was extremely knowlegeable, thorough, patient and congenial. He took the time to explain issues of concern, repair options, safety issues, pricing and financing, should that be needed. His manner was impressiove and his professionalism - top notch.
He's spoiled us for any others. I could not commend Paul more. After years of trying competitors of Force Air, being disappointed, misled, lied to and ripped off along the way - finally, and at long last, I feel confident in the abilities of the highly skilled staff at Force Air to handle all my home maintenance needs and repairs for the duration.
John C.
10/07/2022 12:00:00 SA
I called Force Home services for a clogged drain and within a few hours I had two professionals at my house to inspect the issue. They were polite, efficient and quickly cleared the blockage. They then ran a camera and identified additional issues, which was also dealt with. The overall bill was exactly the rate as published online and there was no upsell during the entire process. I highly recommend Force Home Services.
I purchased a high-end Carrier system from these fine folks. The installation was plagued with challenges (e.g., not enough space for new unit in attic, etc.). A couple of the issues were avoidable, hence the 4 stars. However, I must say that Force Home Services is 100% dedicated to customer satisfaction. They never made excuses and my satisfaction with their work and product was always their only concern. I know my job cost them more than they made, but they never complained or brought up their expense. They just did the right thing. This commitment to service is not just with management -- every employee I have encountered demonstrates the same commitment.
Not every install goes perfectly, and that's exactly when customer service becomes critical.
It's also worth noting that the owner, Ron, has many veterans on staff. It's great to see a local business giving opportunities to our local heroes. You gotta like that!
This place is AWESOME! I had a backed up dishwasher and they came out the same day!!!
Michael A. Was wonderful. He took the time to let me know what the issue was and helped me explore my options. His tips (like a front control dishwasher) are so helpful!
I purchased a complete HVAC system for Force Home Service just over 18 months ago. I was skeptical of the claims to save up to 50% on my energy bills, but they have provide me wrong! I have tracked my usage for the past 24 months and can say that I have reduced my electric consumption over 56%! That is a true savings that you will noticed. I was so happy with that purchase that when I was in need of a hot water heater, I called Force Home Services. The rep showed me the advantages and savings potential of going with a Tankless water heater. It was a little more expensive up front, but I can tell you that my gas consumption has dropped 24% since it was installed. The real bonus is instant hot water to every faucet and we never run out of hot water, even with a house full of guests showering at the same time. Highly recommend Josh Price, the sales rep form Force Home Service, he is excellent at what he does and will make sure that you and your home are his first concern. Give them a try, you will not regret the call.
Rekha K.
06/07/2019 12:00:00 SA
Force home services advertised drain unclogging for a certain price and i called to get an appointment. Was promised a certain time and i had to miss work to fit them in and an hour prior they call to say they need to reschedule for next week. I am not available next week so i requested them to come any other time today or tomorrow and first they said they do not have the time and then they said they cannot honor the price.
Very disappointing as i had not called anyone else and now i am left with a leaking drain , and not appointment. Terrible and will never call or trust them again. This is nothing but a scam!
Keep shopping. Say anything to get money then do poor work and no Customer Service by managers
Trying to find a leak, they made me remove a mirror wall that cost 200 to remove and haul away, to no avail they went and tore out my brick looking for the leak. Still didn't find it. The bill for that was above 800 dollars they reduced it to 580 after I protested.
This company charged me $341.93 to replace two thread-on style garden hose bibs. The total job took 45 minutes and only $15.00 in parts. When questioned about their labor rates they would not discuss or disclose a 'labor rate' and instead of offering to come to an agreement about the bill, their resolution was to try to give me a free home inspection, so they could get more work from us. No thank you! We will choose someone else, anyone else, the next time we have an issue.
Kevin R.
05/07/2018 12:00:00 SA
Very helpful and was very quick to help our fix our issues. I was impressed by his honesty and availability. We dealt with Joshua who was knowledgeable and talked me through the issues. I would use again.
They responded quickly, technician was polite and professional. After completing the job, my problem reoccurred and they returned after hours to make it right! Would use again.
Customers BEWARE!
Have been a Force Home Services customer for some time now and even enrolled in their Comfort Club service program so that they could maintain my system throughout the year. During their latest maintenance visit I was informed that I had a couple of capacitors going bad and that I should probably go ahead and replace. OK with this suggestion, but once I received a price of $500 for (2) capacitors that combined I could have purchased for less than $75 and replace in less than 5 minutes, I now have no confidence that Force Home Services has my best interest. Even made a call to the office to make sure this wasn't a tech issue only to be offered a $50 credit. Doesn't quit address the issue when I am paying them monthly to service my units which covers (2) maintenance visits a year.
Called Force Home Services to check my air conditioner and they were here within an hour. James was an outstanding tech and I was more than pleased with the overall service I received. I highly recommend them to anyone needing service
I had a gas leak in my business that forced me to shut down. The fire department and assessed that is was the water heater causing the problem. I called Force Home Services and lady who answered the phone told me one of their technicians, David, would be out as soon as he finished the job he was currently working on. David arrived promptly, had the piece I needed on his truck and fixed it asap.. He was incredibly friendly and they will definitely get my business from now on.
Brandon C.
03/10/2015 12:00:00 SA
I use FHS on my residential and my commercial properties. They always do a great job! The office staff is always friendly and the technicians are courteous and professional while working. Love these guys!!
Force Home Services is excellent. We have had them for 2 years now and are very happy with them. They inspect our heating and AC twice a year and plumbing once. Absolutely NO sales pressure to replace things, even our small upstairs 23 year old furnace that is only used a couple of times a year. When we have had AC problems, they are here usually same day and knock out whatever is going on. We cannot recommend them more enthusiastically! They are awesome!!
Drove 45 minutes across the metroplex to meet a technician at my rental property. He didn't show for the sales quote appointment. I called the dispatcher and she said the tech had moved my appointment an hour (without notification). Then she updated me that he wouldn't make that time either. This company appears to be over-committed and under-performing. Worse, they don't even have the courtesy to properly manage customer appointments in advance. In this case, they lost a customer and a $10,000-$15,000 sales opportunity. I hope for their sake this was just a bad day . . . but it was the wrong day for me.
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