Best Electric Water Heater Repair in Plano TX

Had Mark out to fix a clog and he was awesome! Very professional, curious and a fair price. The best plumber I've ever worked with. I highly recommend him!

They were great, courteous, accommodating and on time. The fix was minor so they didn't charge us a dime. I love that kind of honesty. We will use Professor Plumb ever time now.

Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, we learned that good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!

2 stars for polite representative and quick dispatch. Unfortunately, I was not told about a charge for estimates beforehand. I followed their prompt for Get a quote and a fee was not mentioned. Two guys showed up. Were here less than 3 minutes and seemed confused that I only wanted an estimate. They looked at the projects, went out to the truck, and came back in with a reasonable fee (at least for these days with inflated prices) but only then announced that there would be an $89 fee! I agree there should be a fee for their time and gas, but there's no way the 7 total minutes of travel and eval was worth that kind of money. Choosing to go with a more up-front company even tho I will have wasted that $$. Just can't see giving more cash to them after these actions left a bad taste in my mouth.

A very satisfying experience with Legacy Plumbing today.  Slow drains fixed in record time.  On the spot additional work requested in guest bathroom.  Johnny wore gloves and booties, completed work quickly and very professionally, cleaned up afterwards, and all for amazingly reasonable price!  Not a fan of plumbers....too many bad experiences, but Legacy Plumbing in Frisco is the definition of exception and exceptional!

Really happy.  They were able to show up same day and very quickly fixed my problem and took care of the mess I made pulling switches out of the wall.  Guys were friendly and professional.  Was really skeptical calling a place out of the blue from yelp but in the end very satisfied.

THE BEST PLUMBERS IN THE KNOWN UNIVERSE.  I called with a problem that seemed difficult for other companies, impossible for some, and the great company known as Legacy Plumbing sent out not only great plumbers but also great men, Kelly and Henry.  These guys were incredible.  Not only does Kelly take you under his wing and give you the best advice learned in his 30+ year career, he also answered painlessly my millions of questions (yep, I'm that guy, the annoying DIY'er who asks how everything works and how to do everything).  They didn't just tolerate me and my questions but welcomed me like family.  Honestly, it was such a pleasure hanging out with them that I can't even imagine what off the clock is like.  They made work - hard and incredibly tough work - fun and enjoyable (or at least for me the bystander!  Haha.)  If you're thinking about booking these guys (and of course you are if you're reading this), just do it.  If you don't understand something?  Just ask.  They are passionate about what they do and care a great deal about both YOU as a person and show it through caring for YOUR PLUMBING.  There's nobody better than Kelly, and Henry is well on his way as his apprentice.  I can't say enough good things about these guys, they were simply incredible, thoughtful, hardworking, and fun, (even hilarious at times), which made something that was super difficult look fun and easy.  One way or another, these guys will solve your problems or die trying.  The bigger and harder the problem the more interesting it is and more of a fun challenge for these guys to solve.  You want guys like these in your corner when you have issues, that's for sure!

Backstory:  My gas riser pipe for my spa heater rusted out and developed a leak about 7 years ago.  I had difficulty finding a repair back then (just like now), so I gave up.  I turned the gas off running to it (fortunately I had a valve for it) and dug down to uncover the part that needed to be replaced and discovered it was a polyethylene line (mine is orange, they changed to yellow in the 80's, but, just like Kelly said, it's basically the same pipe designed to the same specifications).  I called several companies which gave mixed responses, but when I called Legacy Plumbing they found a master plumber familiar with gas to discuss it with me further and he immediately understood, and then he sent an experienced veteran like Kelly out who knew exactly what was going on.  For these guys it really was no big deal, and within minutes of Kelly being onsite for the estimate he was able to piece together a plan to repair using the existing pipe.  This was the solution I preferred anyway, and it worked out as well as it could.  His care of people and his years of experience really shine, as he gives you options and listens to your thoughts instead of taking a one size fits all approach - he truly is an artist working the many variables of the problem to find and recommend the best solutions for your specific issues.

The bottom line is that I trust Legacy Plumbing as a company and if it were an option (I know it isn't :)) I would give Kelly and Henry the keys to the house and turn them loose while at work, that's how much I trust them.  Let's be honest though, I could never do that because I'm way too nosy and like to learn too much, and these guys are simply too enjoyable to miss hanging out with.  Call Legacy Plumbing and call them now and ask for Kelly and Henry - above and beyond doesn't begin to describe it.

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

Our house did not have any hot water in certain parts of the house. I had a plumber put in a recirculating pump this summer that did not help. I was out of ideas when someone recommended i call Al the owner of All About Water Heaters. Al really stuck with me trying to figure out what the problem was. Countless texts and three visits later, i have hot water in all parts of my house! Turns out i needed a new pump (old one first plumber put in was defective) and it also turned out i needed an additional circ valve and the existing circ valve moved. It took a lot of detective work on Al and Jason's behalf but the problem is finally fixed!!! Their prices are also really reasonable. I would highly recommend that if u need anything to do with a water heater that u call Al. Very professional and knowledgeable. Thanks guys!!!!

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Let's just say it's AMAZING how quickly SAM can respond to my posts herein with the BS to save face, but could never return a call or text message to me directly!  Allow me to add that the rebuttals would not be necessary if they would have done what they claim, and would have handled this issue correctly!  STILL saying people...........
CONSUMER BEWARE!  

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Now after 6 weeks the foundation company paid the agreed settlement.
Only contact from BillyGO was an offer to come out and retest.... For what, already have the answer.  
So final evaluation/recap.... BILLYGO, GO, GO FAR AWAY.

These guys are great. We had a drain clogged that was causing a backup in our utility closet where our A/C units are. This was causing problems with our A/C. Jeremy Wilkerson came out late one night to try and fix the problem. Despite multiple attempts he could not fix it. It was getting very late so we agreed it would be best to come back during the day. He came back and fixed the problem. He has a great attitude and knows his stuff. We will call him anytime we need a plumber. Give these guys a call. The are the best in the business. Thanks Jeremy! You rock

I've had two bad experiences with Enoch in the last two weeks:

1- I just paid thousands of dollars switching to a tankless water-heater. Enoch sent 1 employee for the complete install. After 12 hours of work the employee admitted he doesn't know why the system has bad water pressure and the next morning it took over 2 minutes for my kitchen sink to start to get warm water. I never had those problems before. I've tried reaching out and they are yet to respond. Last words to me were that I need to pay more to add a filter for hard water... something they never tested before the install. They are great at giving quotes and terrible at following through

2- I tried to get a quote on fixing airflow to my back bedroom. Two employees came and one of the young gentleman told me it's not even worth it for us to do this. I later received a quote for $8000 to completely change all my duct work. Another company quoted me $250 and said it was an easy fix

AMAZING!  I had a water leak in my front yard and fretted about it for days not knowing who to call. My parents used them so I called and them and they came out same day and repaired my water leak in less than 2 hours.  They will be my go to plumbing service from now on.

I called to get an estimate on replacing my shower faucets because the water kept running. This was not an emergency so I was open to any availability and they came out the next day. My faucet problem was assessed and sadly to fix it the title would have to come off. I was asked what I wanted to do and given many options. I decided to wait and fix the faucets when I redo the whole bathroom. Best experience ever! I was never pressured to the buy and the quote was fair and realistic!!

The actual address is:
4211 S. Preston Rd., Suite 102, Celina, TX, 75009

Very helpful! My kitchen faucet was frozen and they tried to help me via text to figure something out since there is a storm outside. They didn't have to do that but was very comforting to try something during the interim. While the faucet is still pending (they said they could come out when weather resolved in case what they suggested did not work), I am very pleased by how quickly they got back in touch and their willingness to help me out remotely.

My compressor was making loud noises and sounded like something electrical. When the techs go there they immediately told me it was my compressor. The diagnosis was that I needed to replace my compressor and condenser, low end was going to be $4000 to $6000. Long story short I got a second opinion from Speedy Services . Luis, the tech, took the compressor apart and found an electrical short, replaced it and I spent less than $200. I feel that Xtreme Air Services techs were trying to take advantage of me because I didn't know diddly squat about AC. Calling for a second opinion was a crucial decision and I'm glad I did it.