Best Electric Water Heater Installation in Plano TX

My wife and I were doing laundry on a Sunday night. The bath tub started filling up with water. We called Mark and he immediately responded. Told me he could be there in 2 hours, and was at my door within an hour! He quoted me a price for coming out and charged me less than he quoted me for! Super polite, professional, and reliable! We need more business people like Mark in the world. We will be using his services again in the event we have plumbing problems at home. Thanks Mark!

Professor Plumb definitely provided 5-star service!  I needed a new hot water heater and Professor Plumb came to the rescue.  He provided very prompt service at a fair price.  I wan't here during the service, but from looking at the work, it's obvious he really knows what he is doing and puts the customer first!  He also called me this evening with a follow-up call to be certain that I was happy with the work.  The cost of the job came out slightly higher than quoted, but he gave me a discount to get back to the original cost.  He also added a flood protection system with an auto-shutoff for a very fair price.  He was on time, reliable, and really took the time to do the job right.  I highly recommend Professor Plumb for any of your plumbing needs!

I highly recommend FTR Service Company.  He rescheduled his day to accommodate a plumbing repair that we needed right away.  He's on time, friendly, and within budget!!

This plumbing company blew me away. Came so fast and did the job quickly and perfectly. The guys were so great and professional, I'm honestly thrilled to find a great plumber. Service like that is few and far in between these days.
Thank you to Patrick and Garrett! You guys did a great job for us.

I don't have enough space to type all the great things about my experience. It was my first time using Legacy and  I was so appreciative of how friendly and informative they were.
Thomas helped me over the phone and he was so kind and helpful. The technicians were William and Adam. They were very professional and let me ask all the questions I had, kept me in the loop with each step and had a great sense of humor. One last thing-  they're pricing was very competitive with a couple other places I called. I got the most bang for my buck with them in terms of warranty and service. I don't feel like they were overpricing on anything. 100% recommend and will be a continued customer. Thanks!

What a wonderful company... I had some electrical work completed at my house and the technician that came out was phenomenal... James was knowledgeable, thorough, kind, and was so very helpful... my home now looks like amazing!!! I would highly recommend this company because they have fair pricing, reputable and skilled staff, and overall great communication... there was not one complaint.

Reached out to Legacy Plumbing again to replace some older fixtures around the house. And will continue to use them for their quick response to inquiries, punctuality and professionalism. Will and Joey did some work for us recently and the service was was excellent. Both are professional and knowledgeable. Recommend and will use them again.

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

Fair pricing, timely service and clean and easy installation. Would use for future services.

BillyGo is a NO GO. STAY AWAY !! Choose someone trustworthy! They say NO FEES, FREE consultation & fraudulently charge you $120 anyways, such a SCAM.

The tech comes over & gives me a quote to fix the AC for $4000+ to put some freon in + $400+ charge for diagnosis & $120 trip charge. I told him I was advised no fees unless I decide to pursue further, he said that I was misadvised. After a mini argument, I reluctantly paid the $120 & the tech was kind enough to not charge me any other fees.

All I'm saying is do not fool the customer-just be honest & disclose all fees & charges upfront. Cheap marketing tactics will only give your customer a bad experience & leave you with a bad yelp review & you lose potential customers in the future. Integrity is key.

Six months after they did a repair I had a related problem (things happen sometimes, I don't think it was any fault of theirs) At first it was a little bumpy trying to get the problem fixed (possibly because it was the busy holiday season), but then they stepped up and made everything right.

Everyone who came out to my house was polite and helpful, explaining what they were doing and why.

Highly recommend - any company can look good when everything goes well. They looked great even when there was a problem.

The best thing to say is always the simplest.

Team Enoch was a great choice. They accomplished great work and fixed the problem while communicating perfectly with each step.

Called them out to fix the washer machine that was backing up to the kitchen sink yuck! They came out in less then 20 mins. The techs name was Mike. He was awesome and fixed the issue. Very professional and courteous. Will defiantly call them again if I have another plumbing issue.

Awesome service and reasonable prices. Willing to replace a hot water heater and garbage disposal on a Sunday morning in record time

Call them ..They are the best ..Austin sent someone to our home to replace an outdoor faucet that had been leaking .Great price and service .I called Austin on a Monday morning we had no hot water because in Saturday it was shut off by another plumber from our HW.Austin sent Mike out and we had hot water that night . Wednesday  Mike was here again for a problem with the AC drain line in the upstairs bathroom .There was another problem with the AC company did not want to come back out and I called Mike and he told me what to tell them and they came  back out for free to re-blow out the drain line .I love this company.Mike and Austin are amazing .

During the deep freeze in Feb '21, several of our pipes froze and being from California, we were freaking out. I called Luis, and even though the roads were too bad for house visits, he walked me through how to thaw the pipes and also calmed us down about what would happen when the pipes thawed naturally. We have PEX plumbing and everything turned out fine. We were really appreciative of Luis taking the time to walk us through.

I scheduled service for them to check my AC system.  I informed them on the phone that I had a coupon for the tune-up ($49).  They were late coming.  I understand that every job won't be completed on time, but they didn't call to tell me they were running late until it was 30 minutes from my scheduled appointment time.  I had other vendors to meet with and errands to run.  They said they would call me when they were leaving Garland which is at least one hour from my home (if you use the toll longer if you don't use the toll).  

I had plenty of time to run some errands from the time they called me.  They called me, not when they were en-route as they promised, but after they had arrived at my home and didn't get an answer to the doorbell.  Fortunately, I was only 10 minutes away.  They seemed very knowledgeable (There was 2 of them.).  They spent some time in the attic as well as inside my home checking out the thermostat and the filter.  They checked the outside unit and different parts and told me that I needed 2 pounds of Freon.  I agreed for them to put it in.  

After they had finished putting the Freon into the unit, they told me that I actually needed 4 pounds.  Instead of spending the $49 that I expected to spend, I ended up spending $180 (They said they wouldn't charge for the maintenance checkup. I hope not after charging me for 2 pounds that I don't even know whether I received the additional 2 pounds or not.).  I can understand the possibility of needing 2 pounds, but I don't know or understand how it went from needing 2 pounds to 4 pounds in what is a fairly new unit (The unit is only 5 years old and isn't used very much during the summer.).