Best Drain Repair in Plano TX
Great customer service and very knowledgeable. Got our water heater replaced the same day with no problems. I'd definitely use them again.
8105 Rasor Blvd, Ste 100 M, Plano, TX 75024
We've used them twice and everything was handled efficiently and professionally. Communication was clear and timely. Amanda sets up a two hour window, calls you when the plumber is 30 minutes out, and they were never late. Brandon handled our problem with this latest visit and he was a pleasure to work with. He was knowledgeable and seemed quite conscientious of keeping our expenses at a fair cost. He cleaned up everything when he was done and gave me plenty of time to ask questions. Hopefully we won't need them again anytime soon but if we have plumbing issues, we will call them.
Dallas, TX 75209
Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.
Plano, TX
Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.
1314 W Mcdermott Dr 106-727, Ste 106-727, Allen, TX 75013
I highly recommend FTR Service Company. He rescheduled his day to accommodate a plumbing repair that we needed right away. He's on time, friendly, and within budget!!
Plano, TX
I have known Jay for years and he is the best in Frisco! I'm a real estate home inspector for over 20+ years and it's hard to find quality, professional & honest trades at times. Jay has always been top on my list for my clients in Frisco. He is very knowledgeable, listens to the problem and usually has the solution.
Frisco, TX 75034
The roads are covered in ice and not only did Jose agree to come help us, he got here early and finished the job in no time. Very kind, very professional! Our ceiling had a leak and it collapsed. I asked for help on the Garland Facebook page and he contacted me immediately. He charged me less than his initial quote and did a beautiful job. I am extremely satisfied with this company.
Plano, TX
Needed a new hot water heater and I'm very happy that I chose Staggs. They gave me a fair price, came out when they said they would and on time, and completed the job quickly. I also had a clogged bathroom sink which they also fixed for me. I would recommend them to anyone and will be going to them again for any of my future plumbing needs.
Thanks Jeff!
Thanks Jeff!
Plano, TX
Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.
Any other problems we have, we are calling him first.
Allen, TX 75013
I had issues wtih pipes bursting in wall since July 2018. Pipe burst again for 4th time yesterday. Today Dial 1 came out again and gave me a complete new manifold. Apparently my house built in 2006 had substandard piping and the city had my water coming to the house at 100 psi which is way over the pressure needed to supply my house and that is why pipes kept bursting. Daniel the supervisor took $1000.00 off of the bill and Curley the plumber installed a pressure gauge and the new manifold. He had to dig in my yard to complete the job. Thank you so much for taking care of my plumbing issues.
Plano, TX
I am always hesitant to call a plumber as I always feel that they might rip me off. I read all the good reviews about Ondras Plumbing and decided to give them a try when my bathroom sink was clogged. I am so glad that I did!!!! They came out within two hours the same day that I called. Doug was very friendly and efficient. He fixed our sink and price was very reasonable. We will definitely be using them again!!
Plano, TX
Johnie is a great guy, honest as they come. I've known him 10+ years and can't think of a time where I questioned his knowledge or honesty. If you need service in the Collin county area this is one of the best companies around.
Nevada, TX 75173
I needed a plumber this morning when my garbage disposal started leaking. The one I've used for a while couldn't come till Monday afternoon. So I went to Yelp and found Legacy Plumbing with across the board 5 star reviews. And ... they are DESERVING of them! From the initial call at 10:00 AM to be told they could be here between 12 and 2 today, to the next call at 11:15 with them saying He can be there in 10 minutes if that's okay, to him arriving and being AWESOME, it was indeed a 5 star experience in all phases.
Mike Collard was the plumber who came. He was the best. He explained it all in detail, he gave me options, he walked me through all of it. It's obvious he loves what he does and loves the company he works for. I really appreciate all of that!
I'm now a lifelong Legacy Plumbing company!
Mike Collard was the plumber who came. He was the best. He explained it all in detail, he gave me options, he walked me through all of it. It's obvious he loves what he does and loves the company he works for. I really appreciate all of that!
I'm now a lifelong Legacy Plumbing company!
15222 King Rd, Ste 1002, Frisco, TX 75036
Called this firm Saturday morning after discovering a leak in our water main near the meter. Dane was on-site in about 90 minutes from my call. He was a professional and immediately went to work on the problem. After a brief but heavy rain shower, he proceeded to finish the job in about two hours. His quote was flat rate and he left my years looking perfect! I would use this company again if I have plumbing problems. Five Stars Dane!!
1185 Wheelis Rd, Wylie, TX 75098
Great people! I had a horrible plumbing issue. They sent out Billy to help me. Same day service on a very busy day for them. Everything fixed and at a very reasonable price. Couldn't be happier!!
210 S Elm St, Ste 108, Denton, TX 76201
Detailed and accurate work, fair pricing and fast response. H&M Plumbing is my go-to for all plumbing needs. I have had them work on my sprinkler system, replace toilets, fix leaks, install sinks, trash disposal and hot water heater. Highly recommend.
1702 S State Hwy 121, Ste 412, Lewisville, TX 75067
I had another interaction with this company in which I confirmed that they are a bunch of liars and hypocrites, who don't care about customers and even lie to themselves. I decided to check copies of their customer tracking system logs via my credit card company, and here are my findings
Owner's answer in Yelp
It definitely sounds like there was a miscommunication here regarding your kitchen pipe. First and foremost, we absolutely do care about everyone that we work with -- even if we've just started working with you for the first time. We're sincerely sorry if it seemed that we didn't care, if it was difficult to get in touch with us on the phone right away, and if any damage was caused to your wall after our technician left your home...Please don't hesitate to reach out to us again at (469) 434-1131, and we'd be happy to speak with you in further detail.
Here's what the company actually wrote in their log (see prove in attachment):
Josh B says we WILL NOT do work for these people!!!
I could publish (and maybe we'll do in the future) more records quoting all the bad things you wrote about the customers and what you really think about everything but for now, I'll just save the space for the post. Instead, I'll just write this.
In the era when it's not difficult to get access to the information, and customers check reviews before ordering services, fighting customers hurts your business.
You could have written in your log, how your technician left the unit without telling me any findings, how I could have sent someone to help with cabinets but I didn't even know that any help was needed, how I spend multiple days trying to talk to somebody in the office to understand what happened, how we spent Christmas and New Year without water, how I begged to help me for extra money to solve the problem, and even knowing how your miscommunication hurt me, you did nothing to make it right. Maybe if you learned something from that experience, you could've improved your service next time but you preferred to blame customers in the notes, which means that next time you'll do the same.
I ended up hiring a different company, and the technician came, unscrewed the toe-kick board, and replaced the pipe. Everything took ~ 30 mins. It means that there are plumbing companies out there that care about their customers and provide high-quality service.
The question is Why do we need companies like yours in the market?
Owner's answer in Yelp
It definitely sounds like there was a miscommunication here regarding your kitchen pipe. First and foremost, we absolutely do care about everyone that we work with -- even if we've just started working with you for the first time. We're sincerely sorry if it seemed that we didn't care, if it was difficult to get in touch with us on the phone right away, and if any damage was caused to your wall after our technician left your home...Please don't hesitate to reach out to us again at (469) 434-1131, and we'd be happy to speak with you in further detail.
Here's what the company actually wrote in their log (see prove in attachment):
Josh B says we WILL NOT do work for these people!!!
I could publish (and maybe we'll do in the future) more records quoting all the bad things you wrote about the customers and what you really think about everything but for now, I'll just save the space for the post. Instead, I'll just write this.
In the era when it's not difficult to get access to the information, and customers check reviews before ordering services, fighting customers hurts your business.
You could have written in your log, how your technician left the unit without telling me any findings, how I could have sent someone to help with cabinets but I didn't even know that any help was needed, how I spend multiple days trying to talk to somebody in the office to understand what happened, how we spent Christmas and New Year without water, how I begged to help me for extra money to solve the problem, and even knowing how your miscommunication hurt me, you did nothing to make it right. Maybe if you learned something from that experience, you could've improved your service next time but you preferred to blame customers in the notes, which means that next time you'll do the same.
I ended up hiring a different company, and the technician came, unscrewed the toe-kick board, and replaced the pipe. Everything took ~ 30 mins. It means that there are plumbing companies out there that care about their customers and provide high-quality service.
The question is Why do we need companies like yours in the market?
Plano, TX