Best Drain Repair in Plano TX

They are all very professional! They are thorough and very skilled at what they do. They get the job done in a timely manner. They charge a fair price. They are friendly and very helpful. They explain everything they do. I loved working with them! I would recommend them to all my neighbors and friends! I loved working with Chris and Rick! Thank you! Joni Justice

Blue is one of the nicest, honest, and hard working plumbers I've encountered. His company, Professor Plumb, has provided us top-notch service for 5+ years and have kept our 100 year old historic home running like a champ. Our kids and German Shepherd even enjoy his company. I highly recommend this company to anyone.

Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

Our water heater went out, we called another plumbing company and they insisted we would need to replace both of our water heaters, costing over $3000. We set the appointment for them to come out and replace them later today. In the meantime, a friend/neighbor recommended we call Jay. We did and he was kind enough to walk us through the steps to relight the pilots to both of our water heaters and solved the problem. This was done at no cost. We know we will eventually have to replace our water heaters, and when that time comes, we will have Jay come and do the job. Plumbing by Jay has earned a loyal customer today! Thank you for being honest and saving us money today.

Awesome service! He was able to come out on the weekend on short notice and was super knowledgeable and helpful. He was able to resolve our issue quickly and efficiently. Definitely will call him again in the future!

I had Nicholas and his assistant work on my master shower today and am very pleased. The hot water valve in my 1960s home was original and had deteriorated to where it was no longer shutting completely, causing a constant drip. I had previously talked to a plumber who had told me they'd have to tear into my wall and redo piping to fix the leak. Nick with Staggs quickly disassembled the valve, identified the problem (a worn rubber piece), called the plumbing supply store and had it replaced and back to new within a few hours. I'm very pleased with the minimally invasive approach, the professionalism, and the prompt response to a non-emergency call (next day). From scheduling to paying, everything went really well and I never once felt like I was being up-sold or misled (which is so rare these days). I'd very much recommend Staggs Plumbing to friends and family.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

Had a toilet leaking from the seal for a while and it eventually ruined the flange. Sure I could have repaired it myself for a fraction of what it cost to pay a plumber, but I have a bad back, so I decided I'd rather pay someone else to do it. I know plumbers aren't cheap, but it is what it is.  Called Dial One Johnson to do the job.  Everything went smooth.  They answer the phones quickly, scheduling was flexible, they showed up promptly, they were professional and safe (wore masks and advised they were vaccinated), they worked quickly and efficiently and cleaned up after themselves. Total for toilet and flange was 885.  Expensive, but I am very happy with the work they did and would definitely use them again.

Great job on the plumbing, fixed my plugged up washing machine drain for not much.  On-time, job done fast, responsive, friendly, zero issues.

Johnie is a great guy, honest as they come. I've known him 10+ years and can't think of a time where I questioned his knowledge or honesty. If you need service in the Collin county area this is one of the best companies around.

Serviced back in 8/2/1016.  Hot water line re-route.  Legacy Plumbing claims the following:
- Service with Integrity - Fast and Dependable - Clean and Courteous -Upfront Honest Pricing.  Really?

Yes, pricing was upfront.  Initial job request was to re-routed hot water line for the entire house.  I had a slab leak.  However, several weeks later, I discovered my washer did not operate in warm/warm cycle.  Call them back and explained they were supposed to reroute for the entire home.  More upfront pricing because they claimed work is done by the hour.

They come out, spent close to an hour talking, retrieved tools, more talking.  Took them  approximately 15 minutes for actual work but labor charge was for two hours.  So..., pay up.  To make me feel better, they claimed to have discounted my fee.  Really?

If they re-routed the hot water line for the entire home in the first place, as the initial job requirement/request, the initial cost would have been the same and I wouldn't have needed them to come out again because all the talking and prepping was already in place.  They will try to convince you otherwise.  Whatever...

Fast and Dependable?  Really?  Experience it for yourself.

Clean and Courteous?  Courteous perhaps... just enough to convince you to let them work on your plumbing problem.  Clean?  Yeah, their appearance is, but isn't this just a given for such professionals?  As far as cleaning up after their job, they do a pretty poor job at it.

As experience as they claim to be, I have to question why they did not route the hot water to my washer during their initial visit.  Oh wait..., if they have to come back, they get to charge me again.  I get it...

Service with integrity.  I think NOT.

Why am I writing this review now?  From the work they performed, I now have a pin-hole leak from my 16 months old re-routed hot water line.  The leak is coming from a plastic T connection that was supposedly crimped (looks to be aluminum) using their very expensive tool.  At the time, they assured me that it'll never leak.  Right...

I want to personally thank the staff, management and technicians Cody and Kalob for doing a good job tackling this annoying clogged drain I had.  The biggest thing in any business is transparency and open communication.  Monica and the management team kept me well informed on when the job could be done.  Cody kept me abreast of his ETA so I wouldn't be waiting unnecessarily.  They also sent text reminders.  Once the techs arrived, they asked to see where the issue was, explained a couple of sources contributing to the problem and went over pricing.  I appreciate not being surprised or having a bait and switch situation.  They wore shoe protectors and made sure they left the work area pristine.  Even though my job was relatively simple, they took the time to do it right and even recommended a product I can use to keep all of the drains working correctly!  I would highly recommend this company for your plumbing needs.

Great people!  I had a horrible plumbing issue.  They sent out Billy to help me.  Same day service on a very busy day for them.  Everything fixed and at a very reasonable price.  Couldn't be happier!!

Wish there were more then 5 stars to rate them with. These guys are so professional and nice. They find the problem tell you the price upfront with no hidden fees. They are very covid conscious and you can't tell they were here when the leave. They definitely don't rob you blind

Char

No stars ( I just included one as I had to to register this review) ... Very expensive.... Lazy ...... and three years later , Im  still having to fix his plumbing....
All I'll say is...he should have stuck to his missionary work