Best Heater Installation in Phoenix AZ

Though we were unable to use their service, as we are requesting a job they don't perform, Yelp still suggested we contact them.

Within just a few minutes, the owner kindly informed me that the service we were requesting isn't something that they do but didn't hesitate to inform me of the type of plumber I should look for to help save us money.

It's great to see that even with so many hurting economically during these hard times that there are still good, honest people out there who will guide people in the right direction. Thank you Chris for your honesty and your assistance.

I had them out to install a shower set. The night before they were going to be here, our newly installed toilet started leaking. (Installed by someone else) Perfect timing really. It ended up he couldn't install the shower set (I bought the wrong one), but he gave me his honest opinion about the toilet.

He took a look, told me what the issue was and told me to call the old company to save me money. He was very honest about how he could charge me to do it, but wanted me to save money if I could. He didn't even charge me for the trip since they couldn't do what I had originally called for.

I'm writing this review because I appreciate their honesty and punctuality. I'll definitely be using them in the future!

We had a problem with not having hot water.  Called Lawson and Jason was out here in an hour.  He diagnosed the hot water heater and didnt find anything wrong.  Turned out a valve was turned in the wrong direction.  He could have easily charged us to replace the valve but he was honest and just charged us the trip charge.

Very pleased and will call them again when we need a plumber.

Randy

Awesome service. I broke a pipe in backyard, water spraying everywhere, Chris arrived at Cave Creek address in under an hour (30 minutes or so), was easy to work with, friendly, and gave me a discount. Will definitely use again, highly recommended, thanks.

I woke up this morning and our backyard faucet was leaking 'BIGTIME. I tried to fix it myself, but made it worse. I had my Wife call Bumblebee while I ran to Home Depot to get a new faucet. By the time I got back, Jim was waiting in my driveway. He knew exactly what to do, and after about 30 minutes, I had a smile on my face. He not only fixed my problem, but he conquered the melt down I was having. Fast & very professional. AWESOME !

I don't even know where to begin to express my thanks to Tony (technician) and Jeff (owner) for what they did for me today.  I had an under warranty issue with my water heater that had been mishandled by many.  From the first phone call I was assured not to worry, we'll take care of you.  That couldn't have been more true.  Jeff understood my frustration and concern and rose to the occasion.  He dispatched Tony who was polite, professional, knowledgeable and very helpful.  Jeff met up with him later to work out the problems with my water heater which turned out to be electrical in nature.  At first I thought I was looking at having to hire an electrician before my hot water problem could be resolved.  Jeff assured me that it was not something they couldn't handle, and did.  They were there when they said they would be, stayed until all the issues were resolved and reassured me the entire way.  When they left it was aft 5 p.m. on a Friday.  Two hours later I still didn't have hot water.  I called their office and my call was ansered by Patty (a real human being, not an answering machine/service!!!).  She immediately told me to not worry, called Jeff, put us both on speaker and was told they would be back as soon as they finished the job they were on.  At 9 p.m. on Friday night, Jeff and Tony returned to my home and replaced the one theremostat and element that was causing the problem.  They couldn't do enough to make sure that I was comfortable, reassured and everything was in working order.  Who does that these days?  Not many!!  Jeff runs an honest business and he obviously cares a great deal about his employees because Tony was by his side the whole time making sure that all was taken care of.  I can't thank them enough for the care and attention they paid to me.  The best part was that he worked with me with my home warranty company so that I wasn't charged.  This is a company you can rely on and trust with any job.  Many thanks guys!

These guys are awesome! I called about some electrical to dos and they were able to get a tech out the next day. I was scheduled the day after that for the repairs after being happy with my quote. The tech that came out was fabulous! He was so friendly and never let his frustration show when dealing with a stubborn oven issue that took forever. He even showed up 4 hours early, but he did call first to ask if he could some early. I was happy about that. They were prompt and didn't upsell unneeded parts. We will use them at our new home. I appreciate good, honest, reasonably priced work by competent technicians

Elete sent 2 professionals over a few days ago and took care of the blockage in a very thorough manor. Sent a camera diwn the pipe and i saw what was going on. They spent a solid 2 hours here making sure the job was perfect. I believe the tech was Michael Chavez. A real pro. No surprises, they honered the special advertised price. Honest, very professional, courteous, clean and thorough. I highly recommend tbic company, they are tops. Hope I dont need them again, but if i need the service, they will be the inly ines company I call.

Great experience!  He is hands-on with his own company - he understood and knew what he was getting into before he arrived but still asked questions before he did anything.  Always nice having someone with experience.  Confirmed we didn't have a recirculating pump before cutting off the water, etc.  Dave explained what he was going to do, got us the matching 1/4-turn piece (which others charged more for) and knocked the job out.  He charged what he said he would charge and I am happy (my wife is happy).  Good price and I would rather tip because of a good job then agree to the highest and hope.  
I will use him again for future jobs and recommend to my friends and clients.

Sound Plumbing did a great job for us today. We had a few items for updates and repair, Brian was very professional and knew his stuff. Definitely will call again for any plumbing needs.

I recently had 100% Plumbing out to take care of some shower valves that needed replace.......the replacement cartridges were difficult to find according to a previous plumber.   100% came out , verified the necessary parts, got them ordered and stayed in contact with me while the parts were ordered......... communication is a rarity in business today but these guys did it very well.  They got the parts and the plumber Eddie came out, masked and went right about his business and took care of the replacements.   Very impressed from start to finish with this company,  thanks for taking care of my plumbing issue........you will be hearing from me in the future on any plumbing issues I have.

Allegiance Water Services is a great company. They fixed our problem as quickly as they could, with care and attention. They fixed someone else's poor workmanship by using the right material, the right way by trained and experienced technicians. They also stuck to the quote. I'll call Allegiance every time I have a plumbing or irrigation problem. Thank you Tom and Miguel.

Faucet outside for main water shutoff broke. Paul came out within 30 minutes on a sunday... added new copper pipe, soldered in a new fitting and valve in 15 minutes. Really impressed with the fast, great service and how well Paul knew his craft. If Paul is a reflection of all of Diamondbacks employees you cannot go wrong this company.  Thank you, I'm happy to be able to take a shower. Nate Richey

I'm a landlord and manage a lot of properties.  I had a drain that was backing up and I couldn't clear it with a handheld 25' snake myself.  Called Rooter Ranger, and for their base rate of $47, they sent someone out very quickly.  So far, so good. The tech ran a larger snake 35' into the line but couldn't clear it.  Called me and recommended running a camera into the line to further diagnose the issue (not necessarily clear it) for $199.  Said they would apply the $47 to the $199.  I declined the camera for the moment, and paid them the $47.   I heard back from another rooter vendor that I've used in the past later that day, and they sent a tech out the next day.  Cleared the line for their base rate of $105.  So my total cost was $152.  I guess that if it's an easy fix Rooter Ranger is a good value.  If it's harder to fix, the other vendor is the way to go.  Glad I didn't pay for the camera.

Had an issue with our water pressure in the house. Did some basic diagnostics and decided I needed professional help. Put out a job needing to be done on Yelp. They came out a couple of days later. Our tech was very thorough and explained everything to me. Job was completed in about 2.5 hours. The only reason they don't get 5 stars is they missed the morning appointment and I had to contact them. After that it was smooth sailing.

We called Lawson Family Plumbing to come out to check on something that we thought was a plumbing issue. Tony came out and assessed the issue and confirmed the work could be done thru our home warranty. The initial service call was of no charge and he was friendly and professional. If we ever have plumbing issues we will definitely give this company a call.

So my first call to option one they forgot to add me on the schedule which I was fine with but the plumber they sent literally told us he didn't know how to work on our heater. I requested a new plumber and they sent the same exact guy who once again did not know what to do but told us an electrician was needed. Electrician came out and said the breaker was fine and that it's a water heater problem. So not only did these guys take $200 on service calls they never actually found the problem. Thanks

Part 2...Hays Cooling & Heating came out after I booted out the first company I called (search my name for my part 1 review). Mike came out and quickly realized that the ONLY thing that was needed to be changed was the capacitor. THE CAPACITOR, that's it. Oh and he also realized that some wires were fused together (fixed) when the capacitor burned out. I was so impressed with Mike's honesty that I signed up for their maintenance contract for 1yr on the spot. Even Mike said that he joined Hays because they are above board and do not expect the techs to sell but to fix (what a great concept)! Hays, you have a customer for life and with my big mouth, I will be extolling your virtues for many years to come. Thank you for cooling us off!!!

I can't say enough about the customer service from King Plumbing & AC.  Just as luck would have it the AC in my home stopped cooling on a weekend in July, it was just running constantly.  I posted a message on Yelp that following Monday morning. King Plumbing was THE ONLY company who could come out that morning.  Luis and James arrived right on time. Both were very polite, professional and honest. They noticed the unit was low on coolant, recharged it and cool air had returned.  Next step was to reach out to Old Republic, the home warranty company, to get the AC repaired or replaced.  They sent out some shotty company who charged me 75.00 just to tell me nothing was wrong, didn't even check anything except to tell me the unit had plenty of coolant. No duh  since King had just been out a day prior.  This company then closed out the service ticket with no problem found. I called Old Republic back and stated there was a reason why the unit was so low on coolant and insisted either they repair or replace the unit.  Since King Plumbing & AC is also a contractor for Old Republic, I demanded that they open a new ticket to King.  Luis and James came out again, went up in the attic and found multiple leaks in the coil. Luis worked with the manufacturer to locate a replacement part which was so nice of him. A part was found and the insurance company approved the repair with no cost to me.  Luis and James came back out once the part arrived, replaced it and now the AC works great.  I even signed up for the maintenance plan offered by King so now twice a year the unit can be inspected so no more summer without AC.  There are so many AC companies in Maricopa County but if you are looking for a company with honesty, integrity, that goes above and beyond, by all means, look no further than King Plumbing & AC. Thanks Luis and James. You guys rock !!!!

We've used this company for our water heater and plumbing services and both times they have been amazing. Both of the men who came were honest and helpful. We will use them every time! Super happy with their service.