Best Drain Repair in Phoenix AZ

Lou was awesome. Came out to check on what we thought was a water leak and determined it wasn't. Gave us some thoughts on what it could be and didn't charge us. Thanks for being super helpful and honest. You've got yourself a customer for life. Thanks!!!

First of all, I agreed to an early-morning appointment to accommodate their needs. I believe it should be more about servicing the customer. Then, what should have been a simple faucet replacement that couldn't possibly require more than an hour, took more than 2 hours. It seems to me that the repairman they sent lacked the knowledge needed to do an efficient and timely job.

Too much sparkle, not enough substance.

I asked for an emergency leak repair on a Friday. On Saturday, I couldn't answer the technicians on site call before it went to voice mail.  My Saturday return call went to thier voice mail and went unreturned, and the leak was not repaired.

At my request, my sister called. She was not able to have a substantive conversation, but  a a supervisor was going to get back to her.  When a supervisor called, he told her a quote had been by emaIl, he forwarded it to her and she called me baffled. Neither of us understood why they had provided a quote a $3,600 to replace a watersoftener.  There was no quote for leak repair, which I had hope to have done on Saturday emergency appointment.

I speculated that perhaps the $250 portion of the total quote, SVC4420-RET Hard Bypass, might be a quote to repair the leak.

We attempted to conference call with a field supervisor three times.  Each time, thier phone system dropped our call.  

I declined thier emailed quote and returned their email to ask if the $250 hard bypass was a quote to repair the leak.

After multiple failed attempts to communicate and get leak repaired by Lawson, another company came out and fixed it for $225.  Thier phone system dropped my calls three times.  If you have difficulty communicating with them, they notice email and yelp.  They are very polite.

This was meant to be an edit of the origonal review, but yelp policy replaces original rather than update.

If you want to be unsold instead of getting a  repair, some people do, this company will not disappoint.  However, if you are not a credit card quick-draw, perhaps a smaller company would suit you.  Blessings to the Lawson Family and thier employees.

Candace

They were able to fix the main waterline to my house in about and hour. They showed up early and got right to work.

They did great work replacing our sewer pipe. Worked hard all four days, checked  back with us to see if we had questions  and cleaned up at the end.

We were very satisfied.

They did a great job!

First of all about 10 minutes after you talk to Jeff ya gonna wanaa give'em a hug.  He's like a big'O teddy bear and a sweetie-pie ta boot!  Even his crew that worked on my bathroom were just a bunch of sweethearts.  Just really nice people with good, positive energy.  Like they're happy or something.

We had a slab leak and needed the shower replaced.  We asked Jeff if he could do both, and he said Yep!  Sure can.   I don't know anything about plumbing or showers or anything building archtectuallaleee!  All I wanted was the leak stopped and that disgusting shower replaced.  So when we talked to Jeff about it, he (interior designer that he is) made suggestions on putting in a shower that was sexy.  I listened and looked up pics on the internet and, DING, who knew a shower (MY SHOWER) could have such appeal

Long story short - we now have a cool and sexy shower that looks like it belongs in a spa (I'm now chargin for showers in my bathroom) and no more slab leak.

Jeff and crew were a pleasure boat filled with expertise and professionalism.

ProSkill is awesome. The air conditioning died in the middle of a Friday night during very hot days & although they were swamped, came to fix it the very next morning - on a Saturday. They were knowledgeable, professional & genuine. Knowing how devistating having no a/c when it's 114 degrees, they made sure all was well with us. Highly recommended.

We needed a new faucet and under-mount sink installed. Somers Plumbers was the only reply that would at least look at installing an under-mount sink and after inspection gave us a very competitive quote. Dave came out the next day and installed the sink and faucet in no time and everything has been working great.

We will definitely use Somers Plumbers again for any of our plumbing needs.

Fast, honest, and reliable. This is the second time we've used Sound Plumbing, and they do not disappoint. The first time was to have a sink and faucet installed in the laundry room. Everything was great there. This time, an issue with the hot water flowing lukewarmly. Brian showed up, on time, and within the hour we had hot water again. We will definitely call them anytime we need a plumber.

I love this company.  Mont and his guys are always on time and do a great job.  They are so reasonable compared to other companies.  I wouldn't hesitate to refer them to anyone.

Love these guys!! Great techs and fair prices! After our new water heater broke and water was pouring into our garage and the company that installed it wouldn't come out for days, Diamondback Plumbing had our back!  I wouldn't call anyone else.

I called today for a toilet emergency, Brett responded and gave me an estimate and eta. He showed up on time and performed the job quickly and professionally.

After this, I will use Brett and Rooter Ranger for my plumbing needs.

Excellent work and response by Brett in Orange County, CA.

Steve

Very responsive...excellent work at a fair price!
I would use them again with NO hesitation!

Excellent!  I had my water heater leave a lake in my garage.  So I called my home warranty company and they dispatched out to Lawson Family Plumbing.  I'm thrilled they did!  They communicated throughout the process.  When I had a question they answered it-no question too dumb!  We decided to upgrade to a tankless water heater and it was installed the next day.  James and his co worker were fantastic!!  Punctual and so friendly--- highly recommend using Lawson Family Plumbing!

I needed a quote to run a gas line to my kitchen.  After getting several quotes I opted not to have the work done.  Option one did come to the house and their technician was friendly, thorough and professional.  Had I gone through with the work I would have chosen Option One.

Richard was out today to do my yearly check on my heater.  He was friendly & courteous & here when they said they would be.   They do a great job!

Chino came out to my townhouse to diagnose a low pressure shower. Had the problem solved & fixed in 5 minutes. Was knowledgeable & nice. Definitely will call back for any future issues. Thanks

My water heater started leaking and I wanted to replace it. I talked to Ron about my options, since I was interested in a tankless water heater. He explained my options, including pricing, thoroughly and without any pressure to upsell me. I really appreciated him taking the time to be sure I understood my options.

He arrived when he said he would. His work was very professional, and showed the pride he took in performing it. He cleaned up the work site before leaving, and explained the operation of the system for me.

His work was beautiful. The price was fair. I couldn't ask for better!  I highly recommend this company, and definitely will use them again when I need plumbing services.

Jason and Dylan quickly installed four sink drains (less than 40 minutes)!  No wasted effort and friendly throughout.  Great service!  Thanks

Our kitchen sink got clogged this morning and within the hour, Troy was able to fit us in within his scheduled appointments. He took the time to clear out our kitchen drain and even cleaned out our bathroom sink drains. He was incredibly nice, thorough and answered all of our questions. In addition, he was reasonably priced. We'll definitely use him in the future for all our plumbing needs!