Best Backflow Services in Omaha NE

So glad I went with Adam with Drain Daddy over Roto Rooter, who were going to charge me five times as much. He was polite and professional, and got the job done! I would not hesitate to call him again!

I called them about a quick emergency, they came out within minutes, and proceeded to complete the job in a professional and timely manner....... it's good to see our Younger generation still taking an interest in the trade.....Really enjoyed his work ethic!!!!!

Had Gretna Plumbing come and install a warranty replacement water heater.  The service was great and the customer service was top-notch; to the point that the tech gave a heads up that labor will be on the high side.  They came out and did the job in less than one hour.  However, just as they said ...the labor was over the top.  To the point of being 75% of the cost of the actual water heater.  This was a gut punch for one hour of work.  PLEASE make sure you ask for their labor cost prior to any work done.  If this helps someone scared to ask those $$ questions prior to, it would make me swallow this ugly pill a little more.

My husband called this business on a Sunday morning to fix a leak. He said he would be able to come over in a few hours. We were okay with that - no big deal.

But by 5:00 pm he was still a no-show. My husband tried to call and left two voice mails - nothing, no response.

I wouldn't be writing this negative review if he would have called us back and told us that he wouldn't be able to come over, that his schedule was too busy. I would have been more understanding.

I called on a Saturday afternoon, and they were able to come in a short period of time, and cleaned our drains quickly!  They were very helpful and professional.  We have used Roto-Rooter in the past, and have always had a great experience.

I heartily DO NOT recommend Two Men and a Snake if you need a plumber.

The guy who came out first was not only inept, but he didn't tell me what things he didn't actually finish until he was waiting for me to pay and I probed to find out what stuff he had completed. Then he just made a bunch of excuses for why the things couldn't be done, though he had made no effort to explain these things at any point before he had run out the clock for two hours at his hourly rate.  He also wore his mask under his nose until I glared at him and he fixed it. He also left water running in a disconnected line under my sink and left for an hour long 20 minutes while the kitchen flooded and water seeped into the ceiling downstairs.

Then when the manager came out to fix the things the first guy flubbed, he held his flashlight in his uncovered mouth, then touched the flashlight, then touched things in my home. I wiped everything down that he touched and aired out the house with open windows and a fan on exhaust, but I feel violated and unsafe and I will never use this disservice again.

Amazing customer service from beginning to end. I called and left a message at 2 other plumbing places and never received a call back. I called Burton and left a message and less than 5 min later received a call back! The lady I spoke with on the phone was so sweet and professional. There was a technician at my house later that afternoon. He did a fantastic job and didn't leave any mess. Highly highly recommend Burton!!!

I've been in construction for over 40 years, have 3 brothers and a sister. All of have been in construction for over 40 years, including both parents. They either own their own business (General contractors) or work for other very large companies and have never dealt with an individual that charges money for an estimate. I called them in Sept 2022 and they wanted to charge me something like $135.00 for and estimate for work that should have amounted to around $1,200 dollars. In my opinion any company that has to charge for an estimate doesn't understand how a Free Market works best and has too many issues with standing behind their work.

I wish I could give zero stars. Made a purchase on Facebook marketplace and paid through PayPal to Niagara Property Preservation. As soon as my charge was processed, I was not given any tracking or shipment information from the seller and ultimately was blocked so I could no longer contact them about my large purchase.

Scammer. Do not use this business.

Had a water heater installed.  Needed additional parts.  They told me one price and months later got a bill for $300 more out of the blue.  It comes down to me not wanting everything in writing before the work was done.  Cant go by people word anymore.  I should have known better.

My wife was referred by a business partner to Griff's Plumbing. The lack of integrity, professionalism and craftsmanship compels me to urge you to look anywhere else! Their time was more important than our home. The owner charged us an exorbitant amount for box store supplies installed hastily. Our text messages and phone calls were ignored constantly, and the owner was disrespectful to my wife. I would give no stars if that was an option. I listened to my wife on the initial consultation. Tell the owner exactly what we wanted and when the wrong parts showed up he told me it's not his fault after weeks of trying to get them to make the situation right I called him up frustrated and got hung up on. After demanding quick resolution we were ghosted! My wife made the mistake of paying in full before it was finished! Note : we agreed to finish the drywall and paint but they took no care in making it minimal.

I would give them zero stars if I knew how! Where to start? he DID respond quickly to my emergency call that my water heater was leaking (this was on a Sunday afternoon), the young man was prompt, and kept in phone touch as to status of how long it would take him to pick up parts and get to the house. However, once there he made a horrible mess in the furnace room, while draining the water heater he flooded the furnace room, which shorted out the circuit board in the furnace that turns the fan on when the air conditioner is running. It was one of the hottest days of the year and I now had a flooded furnace room, a non-working water heater AND no air conditioning . The floor drain was stopped up, and apparently it didn t occur to him to stop draining the water heater and address that issue. He even had to ask me for a plunger (what kind of plumber doesn t carry one?). THEN he tracked water and dirt all over the carpeting going back out to his truck.

Bringing the new water heater in, the door didn t open wide enough and rather than let me open the other door (french doors) he tried to force he hand truck through, nearly breaking my door. I had to yell to get him to stop trying to force the door wider and let me try to get it open for him.

Finally he did get the water heater installed, and it was installed well. Apparently, knowing that the drain in the floor wasn't working it didn't occur to him to either let us know or to fix it properly. I awoke at 3:30 in the morning when the security alarm went off because there is a water sensor in the furnace room - the room was flooded AGAIN. While the water was not coming from the water heater he installed (it was coming from the water softener which drains water into the floor drain during it's cycle, it did force me to call him a second time to fix the floor drain problem. In all fairness, he did come out at 2:30 am to fix the drain.

The second flooding was even worse - broke the air conditioning AGAIN and I spent the rest of the morning cleaning up the second flooding problem that NEVER would have happened if he had just done the job right the first time. I will NEVER call this plumber again, the cost in clean up of the flooding and him tracking water all over the carpets and the cost of the repairs needed to the furnace far exceeded the promptness and good job he did installing the water heater.

UPDATE 8/25 Several weeks later I realized he used my shop vac to try and suction up some of the water. He didn't tell me, & didn't dump the water.  I went into the furnace room due to a foul odor & realized that the shop vac was full of nasty smelling water.  I tried cleaning up the vac, but it was damaged from all of the water sitting in it.  So in addition to the water damage he caused, I also had to replace my shop vac.