Best Toilet Repair in Omaha NE

Had Gretna Plumbing come and install a warranty replacement water heater.  The service was great and the customer service was top-notch; to the point that the tech gave a heads up that labor will be on the high side.  They came out and did the job in less than one hour.  However, just as they said ...the labor was over the top.  To the point of being 75% of the cost of the actual water heater.  This was a gut punch for one hour of work.  PLEASE make sure you ask for their labor cost prior to any work done.  If this helps someone scared to ask those $$ questions prior to, it would make me swallow this ugly pill a little more.

He did a good job. Told him what wanted fixed.  Said it would be only $145. By the time he got done it went up to $392.  My husband said he working right along then slowed way down and kept going to his truck to kill time. I just thought this is ridiculous to be such a big price jump. I will not use him again

I called them about a quick emergency, they came out within minutes, and proceeded to complete the job in a professional and timely manner....... it's good to see our Younger generation still taking an interest in the trade.....Really enjoyed his work ethic!!!!!

Used them twice so far.  Very competitive prices, professional and knowledgeable servicing.  My go to plumbers!

Thorough, efficient, and exhausted all options before they came to a conclusion about what needed to be done to remedy the drain issue I've been having in my upstairs sink. And after all the time they spent over 2 days, didn't charge as much as I thought they would.

(Unlike the previous drain guys who immediately wanted to tear s*** up, and charged me 50.00 for nothing!)

I'll keep THESE guys on speed dial!

My friend and I needed help hanging something and he went the extra mile and helped us out! Spent a solid extra 20 minutes and refused tip. Professional and kind. If the rest of the business is anything like him, I highly recommend their services.

Great service but I paid dearly for 10 minutes of work.   Again,  lesson learned,  I get they have bills to pay but so do I.

The service crew was on schedule, and the work was completed in short order. In fact, the entire basement work area was completely cleaned after the crew had finished the ir service call.  I have used Viper Drain in the past, and they have the most courteous and respectful service techs of any service related company.

I couldn't be happier with my service from 402 Plumbing. They responded quickly to my request, were able to come to my house quickly as well. Even though my toilet needed a hard to find part, they ordered it quickly and returned to fix it the day the part arrived. They were friendly and professional through the whole process. Highly recommend them for your plumbing needs!

I normally do not write reviews. It is my pleasure to do it this time. The shower controller was hard to turn on/off and dripped a little. I described the problem in an email and received a call explaining the cost and when the work could be done. On the day of the work I received a call asking if he could come a couple of hours earlier than scheduled; this actually helped my wife.
The work was done professionally, cost was what we agreed on, and the wife is extremely happy.

We try hard to use Bellevue companies. Standard Plumbing is now our go to plumbing shop.

I highly recommend them.

DO NOT USE THIS COMPANY. HORRIBLE CUSTOMER SERVICE RUDE DISHONEST FROM THE START. The first time they tried to clean the drain it did not last 12 hours. I was told a 90 day warranty. When I called the second time I was told there was no warranty. They refused to give me a refund. I am out 220 bucks since I have to  hire someone else to do the job right. They left a mess for me to cleanup. The technician complained the whole time he has a bad back. I will never use or recommend this company to anyone. THEY SUCK ! ! ! !    The Second attempt was even worse. It was clogged an hour after they left. The technician has no idea what he is doing. The mess is 10 times worse almost like he did it on purpose. We will be going to small claims court definitely on this mess. PLEASE CHOOSE A DIFFERENT COMPANY ! ! !

I wish I could give zero stars. Made a purchase on Facebook marketplace and paid through PayPal to Niagara Property Preservation. As soon as my charge was processed, I was not given any tracking or shipment information from the seller and ultimately was blocked so I could no longer contact them about my large purchase.

Scammer. Do not use this business.

We called ASAP to repair our ice maker. They came out and presumed to have fixed it in 5 minutes. Yet, after 24 hours, the machine still didn't work. They came out a second time and the new diagnosis was not the appliance but the plumbing to the appliance. However, on the initial visit no problem with the plumbing. The ASAP plumber came out and fixed the plumbing to the ice maker. Paid another fee!!!  24 hours later, the machine still not working. Now they want to take ice maker to shop and have me pay even more $$$. Frustrated with repair, unsure of competency. Would not use again!!! Still no ice!!!!

The furnace at our rental unit did not come on. My wife called Burton, a technician came out and made a laundry list of parts that needed to be replaced over $2000. He then scheduled a Comfort consultant to speak with us about an entirely new system. I got a second opinion from SOS heating and air, they came out, put new batteries in the thermostat, and a new filter in the furnace. The system works perfectly. I have been told that Burtons technicians are salesman who get a commission, that certainly makes sense. The question is, at what point do they cross the line from aggressive sales to outright fraud. I will register a complaint with the Better Business Bureau And call the local TV stations. I am literally disgusted And strongly recommend against using Burton for any service. I really don't know how these guys sleep at night.

1.  Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.

2.  Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)

3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.

4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.

Now we are at the same point as we were on Thursday, with a sewer line backing up.