Best Air Duct Installation in New Orleans LA

I've called Natal's out twice for HVAC issues and they've been solid on not leaving until something is fixed that I'm switching completely to them for everything HVAC related. I had been using a small business for my HVAC needs but New Orleans is too hot in the summer for me to wait for one man to be open.
I called Natal's to get a mini split installed in our addition because it was they talked me through my options and it was the less expensive and better option for long term use. They also provided me with 12 month interest free payment plan so you can pay monthly instead of all up front.
They just came out again because our extremely old HVAC unit was having some minor issues. Instead of charging me for the work and the call, they signed me up for their regular system checks for the rest of this year and for the call out. Saved me about $100!
I'm seriously grateful for Natal's and happy to have found a good company who takes their work seriously.

RESPONSIVE! I called, received an estimate, scheduled the repair, work was performed, and they were paid for services rendered.

But more importantly the work was performed professionally and in a timely manner. I'm definitely saving this company as one of my favorites.

I'm a little belated with this review, but here it is nonetheless! My AC broke on a Sunday (I think? I don't remember what day it is today, nonetheless a couple weeks ago...) - confirmed on Monday by my toasty quarantine home, and I was worried that I'd be stuck given business restrictions and so forth. I messaged Custom Construction, heard back really quickly, and was able to schedule an appointment same day. Anthony (I think was his name) arrived on time with a mask and gloves on, diagnosed the issue, went to get the part and fixed it up quickly. Easy peasy. I extra enjoyed sleeping in a cool room that night, and will give Custom a call next time, too - although hopefully there won't be a next time. So you should call them.

Had an issue with my AC. The AC technician cleared my line but a plumber was also needed tho clear another line in the attic. The techs arrived the same day and were super professional. Even turned my water heater down as it was set to a scalding temperature. Would highly recommend!!

Hate to report a really disappointing experience.  When Edwin came to my home to give me initial quote, I only agreed to have him and his team do the job as it matched a previous inspection quote I had for the repair.  When repair day rolled around, I was surprised that the team had picked the lock to my backyard to start working when I was home and a phone call away.  I found this very unprofessional and alarming.  After they finished the job, I was charged $700 more than the initial quote and was never given an itemized receipt.  Edwin and his crew are skilled plumbers but get a quote in writing and confirm everything first.

Technician was nice but management refused to honor coupon on website. Said, it is no longer valid and shouldn't be there. But it was there when technician arrived, and I was disappointed they didn't honor it.

I only have good things to say about this company.  We were in need of a complete a/c unit.  I got estimates from several companies and  I feel like I got a great value for an exceptional unit.  Our salesman, Roland, explained all of the different available options and helped us pick the best unit for our needs.  We had 6 choices of American Standard 5 ton units .  He explained the pros and cons of each in terms we could understand.    We were given an installation date three days later.  The lead installer, Michael, was here on time with his crew.  They had the old unit out and the new unit in and running the same day.  Everything went smoothly and we love our new unit.  
Roland even came the day of install to make sure the job was going smooth.  I would recommend this company.