Best Thermostat Repair in Nashville TN

Helton's just left, and wow!  I couldn't ask for a better father/son team!  They double-checked my system, found the problem, and fixed it so quickly!  They were kind, professional, courteous, and very reasonable.  Rarely do I find servicemen with integrity like this.  Being a realtor, I am keeping this company on my Preferred List!!!  Well done and thank you so much for your help!

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Trustworthy, dependable. Very happy with the plumbing work and AC work they have done.

Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems.  On both calls the technicians called when enroute and arrived early in their scheduled windows.  All work accomplished in a timely fashion.  Both teams cleaned up things before they left.  Prices were reasonable.  I even signed up for an annual service plan.  Good folks!

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

David Bryant

When he comes to give you a quote, he will tell you how good he is and that he will back up his work for a year.  He is easy to believe, since he is a very polite young man.  He did the work with a few hiccups.
This is what everyone thinking about hiring David needs to know!  

We hired him to install new propane lines, convert the new stove to Propane, install a couple electrical outlets, and put in a new Mini Split HVAC System.
He does not stand behind his work at ALL!
* The first problem was when we went to use the new oven.  It didn't work!  It was just before Thanksgiving so when we called to discuss the problem, he said that he had company and that he couldn't come until the following week.  Then he stated that it was a warranty issue with the manufacturer since the stove top worked fine, further stating that there was a blockage in the line to the oven, also stated he would charge us for the call.
After convincing the Manufacturer to replace the stove, the day before the new stove was to be delivered, we pulled the stove out to check the connection and Low and behold David Bryant DID NOT complete the work correctly! He failed to switch the gas pressure regulator lever to the on position!!!
* Second problem, we had to move one of the electrical outlets that he installed.  We already had the new wires in, he only had to put the electrical plugs in the new boxes.  When we opened the electrical outlet to move over, we noticed that the wire connections had not been tightened down properly.  We had to check all 4 outlets, only 1 of the 4 was correct.
* The biggest problem is the Mini Split HVAC system he installed is not working properly and he will not return our calls or text messages. So, we had to hire someone to come fix his work!  When he originally installed the unit, a factory flare fitting he connected blew off creating a mess. That he did not clean up.  His flare fitting connection was over tightened damaging the fitting and causing a leak.
So, in his business descriptions he states that he:
*  provides QUALITY heating and cooling and electrical services big and small.  
* What sets him apart from other contractors: Customer satisfaction is my job I just provide that through heating, cooling and electrical.
* We are best known for: Doing the job right and customer satisfaction.

Would I recommend Bryant Services to anyone?  Unfortunately, we did.  Hopefully they did not hire him.
We have found out the hard way that his work is not quality, he does not back up his work and if you have a problem with something he has installed he simply does not answer your call or return your text message.

Disappointed R & R

I called Hoffman Brothers for a complex water main break. Someone came out and gave me a quote within 12 hours. They are thoughtful, methodical, responsive and did the work on budget. Their crew was amazing and the workmanship top notch. I hope I never have to call them again, but I would in a heartbeat.

I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information.  When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in.  He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord.  That's not what I call customer service.

Overcharged by a LOT to recharge air conditioner. R410A refrigerant is $23/lb for a 25lb bottle. I was charged $77/lb to fill my 12lb system. Very costly, making a 200% profit on refrigerant is pretty despicable

Had Lee Company install a smart thermostat for us, based on recommendations from others in the neighborhood.

When I had a few questions before scheduling, the dispatcher/scheduler offered to get a tech on the phone for me to talk with. When one wasn't immediately available, said she'd call me back when a tech could talk, and they actually did call back timely. The tech offered clear helpful advice.

Scheduled service, and tech showed up at the arranged time. Friendly, very knowledgeable, did an excellent job. He even made sure the site was completely cleaned up before finishing.

No surprises, the price was as quoted, and the work was exactly as expected.

Would not hesitate to recommend, and will certainly be calling them again.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

They worked on my neighbor's sewage and cut right through our block's internet fiber cables. Then they just left the severed cables lying there and drove off. Now it will take me days to get my internet back.

They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.