Best Electric Furnace Installation in Nashville TN
Helton's Service was referred by my home warranty. Other than the home warranty not putting the service request in when I first called, David once got he got the request he was here in the time he said he would. I like that because in the years I hire a contractor most of them do not show up as they say. David found the issue with my AC and it was repaired in no time and even made a suggestion to my benefit. I appreciated that and I believe he was honest about it. I would call him should I need service again.
3522 Central Pike, Hermitage, TN 37076
Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
My heat went out and I was worried since some lows of 17 were forecast for the near future. I have a tight budget and had been slow in calling anyone - dreading the cost. I am fortunate that I have 2 separate units - upstairs and downstairs. It was the upstairs unit and we had been making it okay in our upstairs bedrooms. Due to a few recommendations, I called Lee Company. The technician quickly told me that both my units were dead - that my downstairs must be warm due to good insulation. He stated that it would take a long time to get the part for the upstairs unit - if it would even be possible to get it. He brought the installer back the next day to give me a quote. Both the technician and the installer confirmed that both units were dead - even though they were standing in a warm room with freezing temps outside. I was told that they had the units in stock (no choice of units was given) and that the price would go up by the first of the month, but they could get them installed before the low temperatures - if I gave them the go ahead. At this point I had not been offered a written quote or any information about the recommended units. I asked for the quote to be emailed. A few minutes after they left I received a quote for almost $16,000 - with a cancellation clause that stated that immediately upon signing I would be responsible for 15% for a cancellation and restocking fee. The dead downstairs unit has continued to keep the area warm. Another technician (obviously not with Lee Co) quickly realized that the upstairs unit needed a part that cost less than $60, He was able to get the part immediately and It took less than 20 minutes for him to install it. I would never have expected this type of scam from Lee Company.
172 E Main St, Hendersonville, TN 37075
Appears kind and professional however quite the opposite. Here are the facts of our experience. Unfortunately, we paid David Bryant, who said he is a licensed electrician, cash in full (totaling $3,200.00) for a job he failed to complete. He made errors and stated he completed the job yet when the Tennessee State Electrical Inspector came and failed us for the job David supposedly completed per code, the inspector confirmed that David in fact did not complete the items on the list that David said he completed. For example conduit supposedly wrapped in 80 grade was only 40 grade. David also put in old, outdated breakers that contributed to the failed inspection. After David acknowledged his mistakes to us via telephone and in verifiable text messages saying they were his errors and he would rectify those errors, the reality is we never heard from him again. After numerous calls and texts, and two weeks of waiting, we are deeply disappointed that he did not follow through with his promise to correct his mistakes. We ultimately ended up needing to hire and pay another electrician for the job we hired and paid paid David for that he failed to finish. He is not a man of honor, nor integrity, and does not complete his work in a professional manner. We do not recommend his services for the above-stated reasons.
Nashville, TN
We had an HVAC emergency today (Saturday evening - 4th of July weekend) and no one anywhere would come help us until Monday. The answering service told us we'd get a call within a couple hours. Someone called back within 15 minutes and after a short explanation of the situation, the guy told us he could save us a lot of money and trouble by checking a specific fuse, and sure enough it was bad. Didn't catch this man's name, but god bless this guy, he saved our asses in a house that was already at 87 degrees and climbing. THANK YOU!
45 Willow St, Nashville, TN 37210
Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house. They came out looked at what I wanted. Quoted me a price. Told me when someone would be out. They were there on time, got the work done quickly and without disturbing anything I had going on at home. They were done quickly, they did not have to even turn off the power! Everything looked perfect, very professional polite people. I would use them to do work at my house again.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
New HVAC system installed. Price was great compared to other companies. Jeremy was awesome the person that came out to quote me on the unit but everything that happen after him was horrible.
Appointment was at 8am, they didn't get there until 10:30/11. My boyfriend had to help unload the unit from the truck. (Which was the wrong unit and was installed anyway. They notified me until after install was finished). After the truck was unloaded they took a lunch because the 2nd tech had not arrived so he couldn't install alone.
Since having the unit I have called the company out twice because the unit is not keeping temperatures. We keep the thermostat set at 68-70 for this new unit and it's not comfortable especially late night, early morning it feels like the unit is shut off completely. I told the techs both times, out of every apartment or house I have lived in, I have never had to keep my house at 70 and it's still not cool/comfortable. Even when I set the thermostat at 70 it does not always read 70.
First time the guy came out and said my new unit is too big for my return. He had to widen it out. Which still did not solve my problem. The second time I called the representative on the phone told me it would be a service fee if she sent a tech out. I refused to pay on a new unit. I told her have her manager call me back and hung up the phone. A couple hours later a manager did not call but a tech knocked on my door.
Of course they set it to 68 which does no better & said that older units can cool at 74-76 because they have to work harder to keep up (Made no sense). And then was told they didn't see a problem with the unit. I probably just feel like it's not working but it actually is. In order for the warranty to cover anything my unit has to be broken. So I guess we will freeze this winter.
Now we are in an uncomfortable house with a higher light bill.
Paid thousands of dollars out of pocket w/o financing. Highly disappointed. Whenever my upstairs unit goes out or needs repairs I definitely will not make the same mistake twice by using this company.
Appointment was at 8am, they didn't get there until 10:30/11. My boyfriend had to help unload the unit from the truck. (Which was the wrong unit and was installed anyway. They notified me until after install was finished). After the truck was unloaded they took a lunch because the 2nd tech had not arrived so he couldn't install alone.
Since having the unit I have called the company out twice because the unit is not keeping temperatures. We keep the thermostat set at 68-70 for this new unit and it's not comfortable especially late night, early morning it feels like the unit is shut off completely. I told the techs both times, out of every apartment or house I have lived in, I have never had to keep my house at 70 and it's still not cool/comfortable. Even when I set the thermostat at 70 it does not always read 70.
First time the guy came out and said my new unit is too big for my return. He had to widen it out. Which still did not solve my problem. The second time I called the representative on the phone told me it would be a service fee if she sent a tech out. I refused to pay on a new unit. I told her have her manager call me back and hung up the phone. A couple hours later a manager did not call but a tech knocked on my door.
Of course they set it to 68 which does no better & said that older units can cool at 74-76 because they have to work harder to keep up (Made no sense). And then was told they didn't see a problem with the unit. I probably just feel like it's not working but it actually is. In order for the warranty to cover anything my unit has to be broken. So I guess we will freeze this winter.
Now we are in an uncomfortable house with a higher light bill.
Paid thousands of dollars out of pocket w/o financing. Highly disappointed. Whenever my upstairs unit goes out or needs repairs I definitely will not make the same mistake twice by using this company.
Nashville, TN
Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues. Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.
7071 Old Harding Pike, Bellevue, TN 37221
Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust. My wife was pregnant and it was getting hot out so this was not ideal timing. The guys were very respectful of my wishes and helped me size the system to add some ducts where needed. I changed where the air handler and condenser lived and it was not an issue for them. I am a construction worker, I'm particular about my house and want things done right. They not only did a great job, but they were friendly.
Recently they called ME to set up a free service call to check the system and made sure we were tip top. That's right, I didn't have to call them. Now that's customer service.
I told them to install Nest thermostat so I can test it for work, and I don't love it. They are going to come back out and put a regular one in. The tech tried to tell me but I was insisting for test reasoning.
HVAC is expensive, so spend your money with the professional people at Griffin Mechanical. I do A/V work and appreciate the same care I give on my house.
Recently they called ME to set up a free service call to check the system and made sure we were tip top. That's right, I didn't have to call them. Now that's customer service.
I told them to install Nest thermostat so I can test it for work, and I don't love it. They are going to come back out and put a regular one in. The tech tried to tell me but I was insisting for test reasoning.
HVAC is expensive, so spend your money with the professional people at Griffin Mechanical. I do A/V work and appreciate the same care I give on my house.
307 Lewis Hollow Rd, Dickson, TN 37055
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
1836 Memorial Dr, Clarksville, TN 37043
We entered into a Home Maintenance program with Lee Company believing the company would stand by their priority service and attention. The HVAC inspection and service maintenance was outstanding followed by a complete written report and images the technician provided. The plumbing inspection report had to be chase down and requested a copy for our files weeks after the plumbing inspection, which was mediocre at best, when completed. An 11 year old could have done a better job IMHO. Recently, we purchased a refrigerator late October and the delivery person did not have the skills or tools to hook up water into the refrigerator's water and ice-maker feature. We naturally called Lee Company to hook up water to my refrigerator appliance. Lee Company did not recognize my home maintenance benefits and informed us it would be after Thanksgiving or December we could have Lee Company hook up our water to the refrigerator. Instead we hired a plumber to hook up water to our refrigerator at the cost of an additional $175. As a member of the Lee Company Home Maintenance Program, we were assured in writing priory service appointment over others with a 20% discount on all parts and labor. We believe we experienced a bate and switch and Lee Company failed to deliver customer service as promised. Had we known this before signing the contract we would have chosen other service providers over Lee Company. Not everything promised is promised by Lee Company. Sorry is not a remedy and we are not happy consumers especially being out of pocket for money Lee Company could have saved us. Instead we warn consumers BEWARE of Lee Company. We Particularly dislike bate and switch tactics. Don't you?
1124 Menzler Rd, Nashville, TN 37210
If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122