Best Electric Furnace Installation in Nashville TN

Never called after providing contact number.

Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems.  On both calls the technicians called when enroute and arrived early in their scheduled windows.  All work accomplished in a timely fashion.  Both teams cleaned up things before they left.  Prices were reasonable.  I even signed up for an annual service plan.  Good folks!

Very friendly staff!

I think we may have gotten a tech that didn't have as much experience as others in the company may have. We were initially told nothing was wrong with our AC unit and so we then requested a bi-yearly tune up, within a few minutes we were told something had changed, a part was broken and it would cost $1200 to replace it.  We did end up using a different company, which we knew the owner personally, for our needs.  We were told by the second company that our unit was fine and they proceeded to do a tune up and our AC unit was running very cool and has had no problems since, a $200 cost compared to $1200.  We were initially disappointed and frustrated  with our service that Airstream provided, a potentially unnecessary and expensive one, but when I called to discuss it they went above and beyond to make it right with us, offering to refunding all of our money. Again, I think we were a rare case of not receiving quality service, and the office staff was very professional about it.

Recently, I requested Climate Pro to perform a routine seasonal check on my 2 units to which the manager, Rusty Gibson performed.  First and foremost, he worked around my schedule to provide service on a Saturday morning at 7am.  He took the time to detail every action necessary to complete the service to which went beyond what my normal services had included in the past.  He also took an opportunity to discuss the best manner in which to be efficient with temperature settings and was able to detail specifics surrounding Nest thermostats.  Lastly, he took the time to test an electrical fan issue that I was having to which I was surprised to learn that this team also provides electrical services to include indoor and outdoor lighting and Nest video alarm installation.  To a female who often times finds it challenging to find a trustworthy company to fulfill these type of home maintenance items, Rusty is definitely a diamond in the rough!

Helton's Service was referred by my home warranty. Other than the home warranty not putting the service request in when I first called, David once got he got the request he was here in the time he said he would. I like that because in the years I hire a contractor most of them do not show up as they say.  David found the issue with my AC and it was repaired in no time and even made a suggestion to my benefit. I appreciated that and I believe he was honest about it.  I would call him should I need service again.

Trustworthy, dependable. Very happy with the plumbing work and AC work they have done.

Excellent service and work ethic. John did an amazing job and completed all 3 electrical projects that I needed done. He also took the time to explain what he was doing and answered all of my questions. He was very professional and I would highly recommend him and Lee company!!!!!!

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

had to add a star.  Asked them to come out to service our AC and also give us a quote on replacing the system.  Originally the quote was pretty high but since we do a lot of business with them they discounted 15% and then he found a few more things to cut the cost.  I still think it could have been done cheaper but I believe in paying for quality and thats what we always get from Lee.  Our AC was about 30 years old, one unit didnt work at all so we really needed to get it done.  They replace EVERYTHING, and there were some things we really didnt need but I allowed it because I wanted the system to be perfect.  They showed up three days later and did the work.  Techs were great.  Very personable and cleaned up everything.  They never stopped working.  The salesman understood we wanted the best for the price.  He sold us the most energy efficient and low price units he could.  He listened to us and didnt try to sell us anything we didnt need.  I admit with a lot of reviewers that they are not cheap but they will work with you to lower cost and in the long run, they stand behind there work and you just have to pay a little extra for that piece of mind.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

David Bryant

When he comes to give you a quote, he will tell you how good he is and that he will back up his work for a year.  He is easy to believe, since he is a very polite young man.  He did the work with a few hiccups.
This is what everyone thinking about hiring David needs to know!  

We hired him to install new propane lines, convert the new stove to Propane, install a couple electrical outlets, and put in a new Mini Split HVAC System.
He does not stand behind his work at ALL!
* The first problem was when we went to use the new oven.  It didn't work!  It was just before Thanksgiving so when we called to discuss the problem, he said that he had company and that he couldn't come until the following week.  Then he stated that it was a warranty issue with the manufacturer since the stove top worked fine, further stating that there was a blockage in the line to the oven, also stated he would charge us for the call.
After convincing the Manufacturer to replace the stove, the day before the new stove was to be delivered, we pulled the stove out to check the connection and Low and behold David Bryant DID NOT complete the work correctly! He failed to switch the gas pressure regulator lever to the on position!!!
* Second problem, we had to move one of the electrical outlets that he installed.  We already had the new wires in, he only had to put the electrical plugs in the new boxes.  When we opened the electrical outlet to move over, we noticed that the wire connections had not been tightened down properly.  We had to check all 4 outlets, only 1 of the 4 was correct.
* The biggest problem is the Mini Split HVAC system he installed is not working properly and he will not return our calls or text messages. So, we had to hire someone to come fix his work!  When he originally installed the unit, a factory flare fitting he connected blew off creating a mess. That he did not clean up.  His flare fitting connection was over tightened damaging the fitting and causing a leak.
So, in his business descriptions he states that he:
*  provides QUALITY heating and cooling and electrical services big and small.  
* What sets him apart from other contractors: Customer satisfaction is my job I just provide that through heating, cooling and electrical.
* We are best known for: Doing the job right and customer satisfaction.

Would I recommend Bryant Services to anyone?  Unfortunately, we did.  Hopefully they did not hire him.
We have found out the hard way that his work is not quality, he does not back up his work and if you have a problem with something he has installed he simply does not answer your call or return your text message.

Disappointed R & R

This outfit gets free advertising because the owner is the governor. I refuse to give money to a business owned by such a horrible human being.