Best Thermostat Repair in Minneapolis MN

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

I had them install an air conditioner, they were very skilled, and I am happy with the installation, and the job that they did. They did an excellent job, customer service was also excellent .!!!

Wes was very knowledgable and took his time.  He answered all my questions and genuinely cared. Thanks Wes!

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to fix it.

Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded.

Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4.

Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120.

This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home.

Thanks Metro! I know who to call when the need arises again.

We had Legend Services do all of the plumbing and heating work with finishing our basement and it came out great. They were on time, very friendly. Left no mess behind, professional. I would highly recommend them to anyone I know.

My new landlord informed me I would have no sink AND no hot water for 2 weeks the day before I was supposed to move in, but these guys showed up the NEXT DAY, while we were moving our things in, and got everything squared away within moments and even walked my husband through what the problem was so he knew what they were doing. Honestly wonderful service, knowledgeable AND pleasant guy. I work in major home appliances and I know exactly how rare that is

This company attempts to take advantage of the elderly. They gave my parents a quote for almost 6k for a new ac unit. They told them it was shot because of mouse problems. They called another company and they repaired it for $140.00. Do not call these incompetent fools for any reason. The friendly voice when you initially call is a con that will cost you a fortune. Heed my warning! You will forever regret this mistake.

This is the worst company I have dealt with.  They came out for a service check and told my wife of the thousands of dollars she should spend to have all kinds of unnecessary repairs.  When she declined they told her they could not guarantee the work we originally called them to do.  SCAMMERS!  Call anyone but these guys.

I have a simple clogged pipe in the sink. when I asked how much to snake the drain over the phone they refused to give me an estimate or ball park number. when they came out, after only running the water to see it's not draining they gave me a price of over $500 just to snake the drain. the national average is between $150 -$200 so I told them to leave and had to pay the $49 travel fee.

I feel like I was roped into paying the $49 fee or be a sucker and pay 4x what I should pay to simply snake a drain. I should dispute the fee because they refused to give an estimate over the phone but I have better things to do.

At 36 weeks pregnant , two non-functional faucets were not ideal for my house. BWS sent someone within the day, fixed both faucets and put my mind at rest. What an incredibly skilled and kind team, from the coordinator to the plumber. BWS is best and I would recommend them to anyone!

I realize we had a tough problem to solve with our furnace but about $500 or more into it and two service calls later the boiler went out at night...and I discovered they have no 24-hour emergency service!! In fact I called before 10, which is how late they go, but they would not come out. Interestingly enough, the other service guy who came out figured out the problem quickly. (Note: last year this same company had to come out twice as well) I'm not using them anymore.

Yeah, not a good company to do business with. Called to get some heating work done. Bad customer service. System stopped working immediately. Called back and didn't hear back for two weeks. Still haven't received a refund for the shoddy work.

Moving to a new home, needed some plumbing work before moving in. We called City View and scheduled an appointment for them to come out and give us an estimate on a couple of items that needed to be addressed.  They came out on a Monday and promised an estimate by Wednesday.  We called on Wednesday making sure they had our correct email, to which we were told rudely we would have it by the end of the day.  Nothing!!  Called late afternoon on Thursday again checking to see when we could expect it and making sure they had the correct email address. They apologized, saying they would get it out ASAP, NOTHING, no phone call, no email, no I'm sorry we have been busy, total silence.  Apparently they have enough business, I would not recommend using them, unless you like a challenge!!  They are only getting one star because I can't post without it!!

I came into work this morning to find our office was at 80° due to a broken air conditioner. I called another company before calling Air Mechanical and the other company I called answered the phone with a YUP? and then a pause. I want nothing to do with a business that can't even answer the phone in a professional manner so I decided to look elsewhere. After doing a little research online, I decided to give Air Mechanical a try. The person that took my call was courteous (unlike the first place I called) & assured me getting service same day wouldn't be a problem. Within a few hours I was given a call letting me know someone was on the way. The technician Albert arrived in uniform with a fully stocked and marked service truck ready to fix the problem.

After Albert introduced himself, I gave him a run down of the problem we were having. As luck would have it from the time I placed my service call to Air Mechanical to the time he arrived the air conditioner of course was working just fine by the time he arrived on site. There is nothing worse than having a serious problem with something that is an intermediate problem as this can make it very hard for the technician to diagnose if the problem isn't actually occurring. None the less I gave him a run down of what was going on with the air conditioner.

I was a little worried he wouldn't be able to find the problem since it was working when he arrived. It's easy to just give up & say I don't see any problems. Albert took the time to actually take the unit apart to get to the bottom of what was going on which turned out to be a bad capacitor that was causing the unit not to blow any air. Not only did he figure out the problem while the unit was still working, but he had the part that he needed to fix it on his truck to get the unit back in business. He explained my repair options and recommendations along with showing me a picture of the bad part.

He could have very easily said everything was working fine, charged a service call and been on his way but instead he took the time to get to the bottom of the issue and fix everything in one visit. I am someone that has a lot of experience dealing in a time sensitive field service industry and I was very impressed with my experience from start to finish. When the value of a service exceeds the price, price no longer becomes an issue & the price is justified by the kind of service you receive. This stands true for any service company. I will absolutely use them again as it's hard to find good service companies anymore. If you value your time and want to just get it done without worries, give Air Mechanical a try.

They sold and installed the wrong part for our furnace. We had to hire another contractor the next day and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

I called because I had my house for sale, accepted an offer, had the inspection and inspector said I had low water pressure. B & B came to my house and told me It was the screens and shower head, so it was not a big job. Brian (the owner) said he ordered parts and would fix it. Closing came quick and he quit responding. I ended up having to take $6200 less because it was too small of a job and he strung me along until it was TOO  LATE! TERRIBLE BUISNESS AND I WILL TELL EVERYONE I KNOW!!!

What a terrible company. I've been trying to resolve a bill with them for months and they never called me back. Now they have taken up legal action against me claiming I never called them.

They came to fix a garbage disposal and did absolutely nothing. Said the disposal was bad and the electricity to it needed to be fixed.

When I came home from work I reset the breaker, tested it with an outlet tester and was able to get the thing fixed my self. Then they want to charge me 150 dollars for doing absolutely nothing! I'm the one who fixed it! I could buy 2 brand new garbage disposals for that price!

I'm a reasonable person and told them I'm willing to pay them 50 dollars. They never called me back even though I was assured multiple times I was going to be called.

Then when I finally get a call all they tell me to do is contact their attorney and won't even discuss it with me on the phone. The clown I spoke with was extremely rude and had no people skills whatsoever. I have no idea how they run a business. I can see that I'm not alone from all the other poor reviews.

Such a waste of time. I will forever tell my friends and family to stay away from Genz-Ryan.

This company over charges for there services !
Our AC unit was down.
The pricing for a small electric part that took 10 minutes was
ridiculous $ 600.00.    When we set up the appointment we were told the service fee for the tech is  $ 69.00  we were charged $385.00 . There response was that's what is cost.
DO NOT USE THEM !!!!!!!!