Best Thermostat Repair in Minneapolis MN

We found this company on Yelp.  We first started communicating over Yelp messages.  They said they would call me on Monday and they did.  We scheduled them for next Tuesday and they were on-time.  I really liked the text message reminders and a picture of the electrician before he arrived.  

We had a new outdoor light installed above our front door and two new outdoor power outlets.  He had a difficult job because the light had to be 50 years old.  I was right. It had Stucco over the inside electrical housing bracket.  After a few hours he had successfully completed the work.  There is zero chance I would have completed the installation.  After that we moved to the garage.  I moved everything from the walls and began drilling holes for the wiring.  I went back inside to take a few meetings and before I knew it he was done.  Great work!

Not only where they able to get out within hours of first contact, but their price was perfectly reasonable, the work was completed with attention to detail, and the technician took that extra few minutes to make sure I was happy.  Needed someone in a pinch, found someone I'll count on for any plumbing needs down the road.

Beware of misleading service notice from this company, they claim your warranty could be in jeopardy if you don't have them inspect your equipment. Looks like they're trying to lure non-suspecting customers.....

So we had metro do our rehab, and everything just turned out great.

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Very friendly and fast service. He knew exactly what was going on with the AC. He was the best!! Highly recommend!!

made appt for furnace tune up 2 months in advance the day of appt I called to find out what time they would be here and they would have to reschedule again for the 3rd year in a row. I will never call them again!

If you happen to find Service Today add and need any type of heating, cooling or electrical work done, please run like crazy.  These people are nothing but scam artists.  All of the reviews I read are exact duplicates of what happened to me.  A technician came to the house and charged $79 for the service  fee which was expected.   What was not expected was the refusal to give me any info as to what my problem was unless I paid a diagnostic fee of $440 up front.  When I declined to pay he commenced to bring out all kinds of company brothers and proceeded to try to hard sell me on why I should pay this unethical tactic fee.  Fortunately, I finally was able to politely ask him to leave.  I have been trying to contact the company to request a refund of the $79 service fee since no actual service was  ever performed.  However, as you may have guessed by now, I have had no luck in contacting anyone and have had absolutely no response to my inquires.  Please avoid Service Today and you will be better off and not lighter in the wallet.  BEWARE !!

one star is for the price. I basically wasted $50 to get the guy out to give me a $1900 quote for a sink clogged. Instead, I went to home depot and rented a snake plumber, which cost me only $70. Don't be fooled by their $50 special, you'll basically going to get charged an arm and a leg. I'm very disappointed how they are charging all these helpless people $1900. I recommended you buy homesmart insurance through excel energy and pay only $6 monthly in case there's a plumbing problem and they'll cover all costs. thanks

I called their emergency plumbing number, got someone named Lorrie twice and was hung up on both times. The third time I was on hold, and as soon as I got off hold they hung up on me.

WTF? Guys, I have toilet water leaking through my ceiling. At least do me the grace of saying sorry we're closed or something.

If I could give them zero stars I would. We called to have someone come out and service our furnace for the winter. Technician tells us our furnace is emmitting carbon monoxide and that we need a new furnace. However, he DID NOT tell us he turned our furnace off; then a week later when it gets cold and we went to turn the heat on....NO HEAT.

They have terrible customer service, every time we called to have someone come back out to tell us why it wouldn't work (we don't have record that he red tagged your furnace, it should work...) they would push back our appointment later and later, until eventually they would cancel.

Finally, I called and said, have someone out here AT THIS TIME, and they must have known I was pretty peeved at this point, so the same sleazy technician came out and goes oh, im not allowed to turn your furnace back on, its unsafe. WELL you didnt even tell us you turned it off.

Gives us a quote for a new furnace, obviously I'm not buying from you anyways you are clearly out to sell a new furnace.

we have TWO OTHER companies come out to look (one of which turned the gas back on for us), both of which said no, your furance is fine and it is NOT emmitting carbon monoxide.

So basically if you want horrible customer service and want someone to try to make you buy a new furnace with scare tactics and shady behavior, call them.

Yeah, not a good company to do business with. Called to get some heating work done. Bad customer service. System stopped working immediately. Called back and didn't hear back for two weeks. Still haven't received a refund for the shoddy work.

Moving to a new home, needed some plumbing work before moving in. We called City View and scheduled an appointment for them to come out and give us an estimate on a couple of items that needed to be addressed.  They came out on a Monday and promised an estimate by Wednesday.  We called on Wednesday making sure they had our correct email, to which we were told rudely we would have it by the end of the day.  Nothing!!  Called late afternoon on Thursday again checking to see when we could expect it and making sure they had the correct email address. They apologized, saying they would get it out ASAP, NOTHING, no phone call, no email, no I'm sorry we have been busy, total silence.  Apparently they have enough business, I would not recommend using them, unless you like a challenge!!  They are only getting one star because I can't post without it!!

I came into work this morning to find our office was at 80° due to a broken air conditioner. I called another company before calling Air Mechanical and the other company I called answered the phone with a YUP? and then a pause. I want nothing to do with a business that can't even answer the phone in a professional manner so I decided to look elsewhere. After doing a little research online, I decided to give Air Mechanical a try. The person that took my call was courteous (unlike the first place I called) & assured me getting service same day wouldn't be a problem. Within a few hours I was given a call letting me know someone was on the way. The technician Albert arrived in uniform with a fully stocked and marked service truck ready to fix the problem.

After Albert introduced himself, I gave him a run down of the problem we were having. As luck would have it from the time I placed my service call to Air Mechanical to the time he arrived the air conditioner of course was working just fine by the time he arrived on site. There is nothing worse than having a serious problem with something that is an intermediate problem as this can make it very hard for the technician to diagnose if the problem isn't actually occurring. None the less I gave him a run down of what was going on with the air conditioner.

I was a little worried he wouldn't be able to find the problem since it was working when he arrived. It's easy to just give up & say I don't see any problems. Albert took the time to actually take the unit apart to get to the bottom of what was going on which turned out to be a bad capacitor that was causing the unit not to blow any air. Not only did he figure out the problem while the unit was still working, but he had the part that he needed to fix it on his truck to get the unit back in business. He explained my repair options and recommendations along with showing me a picture of the bad part.

He could have very easily said everything was working fine, charged a service call and been on his way but instead he took the time to get to the bottom of the issue and fix everything in one visit. I am someone that has a lot of experience dealing in a time sensitive field service industry and I was very impressed with my experience from start to finish. When the value of a service exceeds the price, price no longer becomes an issue & the price is justified by the kind of service you receive. This stands true for any service company. I will absolutely use them again as it's hard to find good service companies anymore. If you value your time and want to just get it done without worries, give Air Mechanical a try.

They sold and installed the wrong part for our furnace. We had to hire another contractor the next day and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

I called because I had my house for sale, accepted an offer, had the inspection and inspector said I had low water pressure. B & B came to my house and told me It was the screens and shower head, so it was not a big job. Brian (the owner) said he ordered parts and would fix it. Closing came quick and he quit responding. I ended up having to take $6200 less because it was too small of a job and he strung me along until it was TOO  LATE! TERRIBLE BUISNESS AND I WILL TELL EVERYONE I KNOW!!!

Had a furnace inspection on a 12 year old home we recently purchased. Some electrical issues discovered, which was not unexpected, given the age of the unit. Offered a variety of repair or replacement solutions, all of which are quite pricey. Chose to repair at this time, with potential replacement in coming years. Explanation of the problems was very thorough, and jived with information on same I'd found online. Just wish their pricing was more transparent and itemized!
Also I forgot to give them  $25 off coupon they'd sent me. Maybe I'll get the additional discount for writing this review!

We contacted Uptown because of an issue with our furnace, and while there was a problem related to the repair, the owner was great in helping us to resolve it. She clearly cares about her customers and her company, and we were satisfied with the resolution.