Best Residential Services in Minneapolis MN

I had an LG washer and dryer on back order for three weeks. When they finally got delivered, the plumber who was assigned by Home Depot couldn't install the units because he didn't have the right parts. I called Mike and he was out to my house within an hour and a half!! He did a great job, very down to earth, nice guy. Rates were extremely reasonable considering I basically asked him to rush out to my house. I am very thankful we didn't have to spend another weekend at the laundromat.
I would recommend Mike 10 out of 10 times. His work is greatly appreciated!!!

I contracted Erickson to replace several old nasty furnaces in a rental property. Zach gave me a fair quote, responded quickly to all of my questions wasn't pushy at all regarding making the sale.
Their crew showed up on time on the date promised; we're professional and polite with the tenants and completed the work in the time frame allotted.
Very pleased, defiantly recommend them and would hire them again.

5 Stars for sure. The Rumpca team installed a new hot water boiler heating system and water softener in my home. The work was high quality, done in a timely manner and the price was exactly as quoted (not cheap, but well worth it). I would highly recommend!

Sometimes in life one finds oneself with a broken water pipe on a Sunday night, in the middle of a pandemic, mere hours before a house inspection that could make or break a sale.  Surely, I thought, it would be impossible to find a plumber who would be willing to come on such short notice, who'd have the knowledge and experience to do the job, and who wouldn't charge an absolute fortune.  

But as fate would have it, I found Steve @ Hibernian and my plumbing emergency actually turned out to be a positive experience.  He clearly knew exactly what he was doing and he had the expertise, equipment, and strength to get the job done well.  What's more, he was pleasant, professional, and personable... and he was completely fair in his pricing (even with the circumstances).  

I highly recommend Hibernian Plumbing.

Our kitchen sink was clogged so I reached out on Yelp to John's Sewer and Drain for an estimate that evening after reading the reviews online. They responded with an estimate within 20 minutes noting they would be over the next morning. We negotiated a time that worked and they arrived promptly on time! They snaked the kitchen drain, removing some black goop and suddenly we had a free flowing draining again. All complete within 30 minutes. I would definitely recommend these guys to friends and neighbors and we will be using them for future projects. Very satisfied customer!!

We live by Minnehaha Creek in a 77 year old house. A couple of days ago our basement started flooding from groundwater after torrential rain during flash flood alerts. The drain was working slowly, but then got clogged with debris and the utility area ended up with about 6 inches of standing water. The water seeped into the finished area and the carpet is toast.

I first called RR and couldn't get a bit of information from them regarding price. I called twice. The wait time was 3-6 hours and I scheduled for that. Then I looked at more reviews and from what I had read from irate clients, it looked like it would be a minimum of $249. Since there was no charge for a service call I kept the appointment, but decided to call someone else. I got an immediate response from my text to Augie's and he said it would be late afternoon and would call when he had a better time frame.

RR came out and from across the room quoted $249. Shocker! I asked why they couldn't tell me that on the phone given that they had the exact same info (my account of the situation) as he and he gave the same reply the phone operators had. We quote by the job and we have to assess onsite. Again, he gave me a quote from across the room. I'm sorry they wasted a trip, but... If I hadn't already called Augie's I probably would have paid it since I wouldn't have known when someone else could come out.

From Augie's website, it looked like it would be $155. About an hour and a half before he came, we had gotten a sump pump and it was working, but not very fast due to limitation of our hose. Augie came in, got straight to work and the water rushed out very rapidly. I took the sump pump to our neighbor and Augie was gone by the time I got back. I, somewhat cautiously, asked my husband how much it had cost. It was $102. $99 for the clean out and $3 for a part. Apparently the charge was for a typical drain.

Wow!! His number is going on the fridge.

I just wish that, given the age of our house, we had done a preventative clean out before the rain. It might have saved the carpet.

We had a broken bathroom extractor fan that rendered our main bathroom totally unusable. My wife tried to extract it and midway through discovered, to our despair, that the fan wasn't extractable with the tools and leverage we had. Folks here were SUPER nice, came same day so we could shower on ZERO notice, and were extremely fair in their pricing. It was a tight squeeze and a mess, and they saved our asses--we are so grateful.

I purchased a investment property with a great view of the Mississippi River valley. After the purchase realized quickly I had my work cut out for me, everything that could be wrong with a 140 yr house was seriously in need of repair. Contacted Mark for complete plumbing replacement. He got me a very competitive quote quickly, we agreed and he went to work. We worked through many challenges along the way but he stuck to his quote and finished the job to perfection. I have only one regret, that I have no more plumbing needs at the present time but when I do I will call Mark without hesitation!!! Thank you Focus Plumbing:)

The owner, Matt, did an excellent job. He was very professional, took the time to answer questions, and was very punctual. Both visits he said he would be there at 9AM and both times he was exactly on-time. In the past I have called the bigger guys with flashy vans and been left waiting...and waiting...and eventually the 2 hour window turns into more like three or four hours.

I will be using Matt and his team for all my plumbing needs in the future!

I had a pipe with a pin hole leak that I noticed on fishing opener weekend.  Of course my husband was away fishing (isn't that the way it always happens).  I called to see if they were able to come and fix my pipe. Unfortunately they were booked until the next week. The kind person I talked with(Andy?) told me they had a product in their store called JB Water Weld, a putty like substance that could patch my pipe until my husband got home to fix it. It was only around $8 and it worked fantastic and did the job.  I was able to patch my pipe and in about 2-3 hours was able to turn the water back on and no leaks! Hurray! Thank you so much for talking me through all I needed to do!  You guys are the best!

We needed a whole house water system installed.  Bruckmueller plumbing came out and got the whole thing done beautifully in no time. Installation is very professional,  tucked back into a corner so it's not in the way, and works fantastic. Floor drain started to back up from the water pressure and he worked to clear that too. We will be using Bruckmueller again.

They arrived when they said they would and completed the work effectively.  I appreciated the time they took to explain how the appliances functioned and the alternatives available to repair or replace.  They were neat in their appearance and work.  Professional all around! Prices were mid range to upper mid but you get what you pay for.

Called to have a/c serviced at 1:30 pm on Friday of a holiday weekend. We were amazed to have a tech at our house within 1h30 as we fully expected to schedule for the following week. Courteous and knowledgable, the tech not only got our a/c up and running but also spotted and fixed a gas leak we didn't know we had! So glad we called! We will definitely use them again, and highly recommend to those looking for professional, no-hassle service.

Jeff was on time, courteous and went the extra step to communicate with me about the job and other things I should consider. Excellent work.

Before I begin, I want to say that I have a unique situation. When my house was built (far before I bought it) they decided not to make room for a furnace inside the house. Instead, they opted to go with a furnace/air conditioner combo unit on the outside of the house.

My existing combo unit died in 2013. I hired Sabre Heating & Plumbing to install a new unit. On the installation day (Friday, December 20, 2013), I should have realized that Sabre was not the company I should have gone with. I was at work when they installed it. When I returned home, I tried to turn on the furnace but it would not turn on. I decided to look around the new unit to see if there was a power switch or button. I couldn't find one but instead found a pair of fuses just sitting on top of the unit and two wires coming out of the ground, neither attached to anything (see included images). I told them what I saw and the next day they came out and fixed it. Strangely, I did not see the fuses or wires poking out of the ground later.

To protect my investment, I signed up for their Sabre Blue Maintenance Plan. For $300/year, a technician would come out twice a year to make sure the unit was running correctly. For the first few years, everything seemed to be working just fine. I believed that when they came out for the biannual checkup that they were doing a thorough inspection of the unit. Also, since there were different technicians who came out over the years, if one technician missed something then the next one would probably catch it (or so I thought).

Things started to go wrong in the summer of 2018. At the beginning of August 2018, the air conditioner was not cooling my house so I had them come out. I looked back in my email and all I could find was a charge for $106.25. I don't delete emails so I was surprised to find no work order. On 8/16/2018, there was another charge for $108.00 to replace an ARMOD. On 10/11/2018, again my combo unit was having issues and I was charged another $125.00 for a trip fee. Next year on 8/22/2019, I again needed them to come out and repair my unit. This time at $234.00 and again with no work order so that I could not trace back what they did. One month later on 9/20/2019 they had to come out again. This time to replace the TXV at $433.89. The sheer number of issues with my unit should lead me to believe that these $300/year biannual checkups were either not being done or being done by untrained technicians.

This leads to the most recent issue. On 2/4/2020, I noticed my furnace making a loud whirring noise. On the following day, it stopped producing heat. The technician who came out replaced the inducer motor. I asked what I could do to prevent this going forward and he told me that sometimes they just seize up. He got the furnace working but I noticed that there was barely any air pressure coming out of the vents. I was happy the furnace was working so I just let it run for the night. I woke up cold at 3:00 am and saw that the temperature in my house was 56 degrees. I called Sabre again the next day and informed them that the furnace would run for 20 minutes and then shut off. They sent a different technician the following day. After working on it for a number of hours the technician told me that furnace was overheating and that a safety switch was turning it off. I asked him what could be causing it to overheat and he replied: I don't know. He told me that he would increase the high limit so that the overheating would not shut off the furnace. I didn't like this answer so, for the first time, I decided to call another HVAC company, Blue Ox. Within 20 minutes the Blue Ox technician discovered that the evaporator coil was completely blocked by dirt and dust. The reason why it was overheating was that no air was coming through the intake and the motor was trying extra hard to suck in air. In addition to this, the Blue Ox technician noticed that the exhaust vent was still taped inside the furnace where the evaporator coil was. The Sabre technicians who installed the furnace didn't know or even bother to inspect the unit after they had installed it (hence the random fuses and bare wires). Since this exhaust vent had been in there since the installation, it meant that no Sabre technicians had bothered to look at the evaporator coil, not on the numerous times they came out to fix the unit or on the many biannual checkups. In addition, these experts rarely offered solutions and were not even curious as to what the underlying issues were. This makes me believe that they are either severely under-trained, extremely lazy, or unethical. Any way you cut it, it is a good reason to go with someone besides Sabre.

Terrible service and pricing.  They called almost an hour after they were supposed to arrive to let me know they wouldn't be able to make the schedule time.  Had to reschedule.  When they finally showed up and completed the task I was surprised to learn (when I received their invoice) they were charging $168/hr. for their service.  The going rate in Mpls. is usually around $70 - $120 and hour for the same type of work.  Buyer beware - be sure to get an upfront quote from them before agreeing to hire them.  I've learned my lesson.

Was terrible, from not showing up first day to being late .. He knew I had a home warranty, they were the ones that found him.  He knew the rules.
This process took over a month to get resolved, He finally came out to the house and told me I had 3 leaks under my kitchen sink.  After numerous attempts from myself and the home warranty to get the $$ for fixing the problems he finally came back with a cost of:
$717 for the kitchen faucet (I told him no, I bought one myself and had it installed)
$225.00 garbage disposal
$184.00 old garbage disposal (I could of thrown this away myself after looking at the invoice)
$115.00 piping repair.
The day the problems were corrected he told me to pay bill in full and that he wasn't dealing with the home warranty company and that if I didn't pay him he was charging me an additional $160 per hour. I paid him as I wanted them out of my house.  All this took place while I had the home warranty on the phone explaining to him they would be issuing him a check that very day!  But Jason from Big River Plumbing, didn't care! my after thought were I should of called the police and had them removed from my property.  
Then Jason had the nerve to send me an email thanking me for their business and wished me a 'blessed' day.. Really?!?!?

Save your headaches! this problem took over a month to get resolved.  Don't use them for any projects!!!

Diane
Ellsworth WI

Had Dean's out for routine furnace inspection. Charge was over $400, which should have been a clue that I was in for a ride.
The furnace is 15 years old and the tech explained that it is nearing the end of it's life expectancy. He pulled out a couple of parts (flame sensor and circuit board) and said they should probably be replaced soon. He also said the blower motor should be replaced. The estimate was $2207! He said furnace replacement would run about $4300. Replacement seemed to make sense, based on the parts costs, so I scheduled an appointment for the following day for a replacement cost estimate.
My brother has been in management at several major HVAC corporations for 35 years. I sent him a copy of the estimates. He told me I was being cheated! The flame sensor is a $10 part, yet charge was $335. Circuit board runs about $100, yet charge to replace was $844! Blower motor runs $100, yet replacement charge was $1028! The first 2 items were VERY easily removed. I suspect the blower motor would take a bit more effort.
The next day a guy came over from Dean's to give an estimate on furnace replacement. He suggested doing both furnace and A/C at the same time. The estimate was over $10,000! When I balked, the estimate gradually went down until finally levelling off at $7300 if I had the work done 2 days later!
I wrote an email to Dean's stating that I thought the estimates were outrageous and that I felt I was being taken advantage of because of my age and gender (I am a 74 yr old widow). The manager told me this is not true, that the prices are standard for this area and then abruptly ended the conversation!