Best Flame Sensor Repair in Minneapolis MN

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

Not only where they able to get out within hours of first contact, but their price was perfectly reasonable, the work was completed with attention to detail, and the technician took that extra few minutes to make sure I was happy.  Needed someone in a pinch, found someone I'll count on for any plumbing needs down the road.

We've used Comfort Matters for all our HVAC related work since moving into our home last September. We only have the highest praise for CMs maintenance and installation work. Chris (consultant), Nick and Ian (installation) took care of our new HVAC system install needs from start to finish. We had no concerns nor issues to think about, other than what system and cost was best suited for our townhouse unit.  After selecting the best option CM's installation crew came a few days afterwards and did the complete HVAC install in one day (actually about 7 hours). By that evening we were up and operating. They made sure we were comfortable with the process from start to end. You won't go wrong using this company. Even before coming out they send a brief bio of the techs or consultants serving us so we get to know a bit about them up front.

We purchased a Daikan system 3 option and Aprilaire whole house humidifier. So far, we are very pleased with the system and twice a year maintenance.

So we had metro do our rehab, and everything just turned out great.

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

My new landlord informed me I would have no sink AND no hot water for 2 weeks the day before I was supposed to move in, but these guys showed up the NEXT DAY, while we were moving our things in, and got everything squared away within moments and even walked my husband through what the problem was so he knew what they were doing. Honestly wonderful service, knowledgeable AND pleasant guy. I work in major home appliances and I know exactly how rare that is

made appt for furnace tune up 2 months in advance the day of appt I called to find out what time they would be here and they would have to reschedule again for the 3rd year in a row. I will never call them again!

Sabre is an exceptional contractor who did great work for me.  After dealing with several contractors upon moving into a new home, Sabre ranks near the top for quality, timeliness, and customer service.  They came to finish a job after another contractor had several employees quite and became non-communicative.  

I recommend Sabre if you are seeking a reliable contractor to work with.

Moving to a new home, needed some plumbing work before moving in. We called City View and scheduled an appointment for them to come out and give us an estimate on a couple of items that needed to be addressed.  They came out on a Monday and promised an estimate by Wednesday.  We called on Wednesday making sure they had our correct email, to which we were told rudely we would have it by the end of the day.  Nothing!!  Called late afternoon on Thursday again checking to see when we could expect it and making sure they had the correct email address. They apologized, saying they would get it out ASAP, NOTHING, no phone call, no email, no I'm sorry we have been busy, total silence.  Apparently they have enough business, I would not recommend using them, unless you like a challenge!!  They are only getting one star because I can't post without it!!

I came into work this morning to find our office was at 80° due to a broken air conditioner. I called another company before calling Air Mechanical and the other company I called answered the phone with a YUP? and then a pause. I want nothing to do with a business that can't even answer the phone in a professional manner so I decided to look elsewhere. After doing a little research online, I decided to give Air Mechanical a try. The person that took my call was courteous (unlike the first place I called) & assured me getting service same day wouldn't be a problem. Within a few hours I was given a call letting me know someone was on the way. The technician Albert arrived in uniform with a fully stocked and marked service truck ready to fix the problem.

After Albert introduced himself, I gave him a run down of the problem we were having. As luck would have it from the time I placed my service call to Air Mechanical to the time he arrived the air conditioner of course was working just fine by the time he arrived on site. There is nothing worse than having a serious problem with something that is an intermediate problem as this can make it very hard for the technician to diagnose if the problem isn't actually occurring. None the less I gave him a run down of what was going on with the air conditioner.

I was a little worried he wouldn't be able to find the problem since it was working when he arrived. It's easy to just give up & say I don't see any problems. Albert took the time to actually take the unit apart to get to the bottom of what was going on which turned out to be a bad capacitor that was causing the unit not to blow any air. Not only did he figure out the problem while the unit was still working, but he had the part that he needed to fix it on his truck to get the unit back in business. He explained my repair options and recommendations along with showing me a picture of the bad part.

He could have very easily said everything was working fine, charged a service call and been on his way but instead he took the time to get to the bottom of the issue and fix everything in one visit. I am someone that has a lot of experience dealing in a time sensitive field service industry and I was very impressed with my experience from start to finish. When the value of a service exceeds the price, price no longer becomes an issue & the price is justified by the kind of service you receive. This stands true for any service company. I will absolutely use them again as it's hard to find good service companies anymore. If you value your time and want to just get it done without worries, give Air Mechanical a try.

Had them install a new furnace and air conditioning system which was done very professionally with attention to detail along with cleaning up some hoses, pipes and wires while they were at it.  I would have given them 5 stars but there were some small items that were not conveyed to us at time of installation but were taken care of quickly upon their visit they provide free of charge for the first check up on the entire system which included testing furnace operation, gas fume sample and a complete cleaning of the air conditioner to remove all dust, dirt and junk accumulated on outside component.
I would definitely recommend them to someone looking for a complete new system.

They sold and installed the wrong part for our furnace. We had to hire another contractor the next day and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

In late June, I called on a Weds for A/C service.  Cindy scheduled me for the following Monday, 9-11 am.  Monday comes and I stay home from work to meet the service person.  11:30 am comes with nobody arriving and no call.  I call K&S.  Somebody besides Cindy answers, so I explain the situation.  She then put me on hold (which is fine).  Three minutes later, Cindy gets on and is immediately defensive, but finally she comes around to ask me what's the problem?  Long story short, I ask if the service person will be there by end of day.  Answer is yes.  No surprise, service never showed up and no follow up call.  That is annoying, but also that I waited in five days of heat with no A/C, and could have scheduled someone else.

I needed to have a simple toilet replaced.  Before I even checked out these Yelp reviews, I called Hero because I hear their ads on TV every morning while getting ready for work.  When I asked about pricing and approximate time to remove/install a toilet, the gentleman told me that the  only pricing they quote is an $89 diagnostic charge  After that, they leave pricing up to the technician because every job is so different.   I said ok, considering it's a toilet, the $89 diagnostic charge is really a trip charge (which would be competitive and reasonable) but then asked if he didn't understand that homeowners such as myself would be uncomfortable not receiving any pricing estimate until the job was finished, at which point the tech could try and charge me whatever he wanted.   The gentleman said he understood that but offered no counter proposal.  I thanked him, hung up the phone and called one of the other plumbers I had early spoke with to schedule the job.