Best Emergency Services in Memphis TN

Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!

Very honest and hardworking plumber. I would highly recommend him! Professional and polite. Showed up on time as scheduled, and great communication via phone and text.

I have been calling on them for many years for all my plumbing problems.  They have installed a new outdoor faucet, unclogged lines twice, put in new water heater and today fixed a leaking drain  pipe under house.  Personnel are always friendly and competent.  The prices seem to be reasonable and the work is done on a timely way.  Office staff lady is nice and friendly.

I just want to  let  people know that  if they have a  water  leak  call  rotor  rooter  in Memphis  after the  leak  was  fixed  John and  c.j were  there  before  I knew it  they explained  what   was needed to be done  so I  didn't have  mold problems in the  future  they removed  so much water

Otis Everon is very reliable and gets the job done. No bullshit, if you need anything done this is the guy you not just need, he's the guy you deserve.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

My uncle was quote $6,000-9,000 last fall to install a new system for his home. Spring came around, and he was quoted $12,000-$17,000. Yes, he got a couple extras, but the extras should have been only $300 more. I called and spoke with his salesperson, and he told me that I offended him for even thinking he'd charge an unreasonable amount. He said he'd go to my uncle's house the next morning and speak with him. He never showed up, never called. I wish my uncle would have gone with another company, but he had already signed a contract and was afraid to back out of it because he didn't know what he had signed since it was done  electronically. He told me he didn't get a copy of the contract. I'm pretty sure my uncle just paid for one of your new commercials.

ALWAYS get a second opinion! Hiller's prices are ridiculous! Go with a smaller reputable company that doesn't pay for expensive advertising.

Technician arrived as scheduled and observed safe practices while at our residence. He explained all that needed to be done and was very thorough. Thanks Kevin for saving me money and suggesting the Fam Plan.

On time. Reliable service. Very knowledgeable. Explained what they were going to do as well as the guarantee

I have a new HVAC system installed less than a year ago.  The installers were great guys, efficient, friendly and knowledgeable.  On Sunday, 5-6-23 my unit started to not cool and would start to run then stop before it reached my set temp.  I called on Sunday and the very nice young lady set me up for a repair appt. for Monday, 5-8 from 8-11.  I took off work.  At about noon I get a call that it was rescheduled for the afternoon.  OK.  No one showed up, no one called.  I called on Tuesday morning, and was told that it was rescheduled for after 4 pm on Tuesday.  I leave work early (more time lost a work) only to have a no show, no call no explanation.  I finally get a vm from HOUSTON telling me that the service appt. is reset to 5-11.  Evidently, all appt.s are scheduled out of Houston,  I live in Millington TN  This is absolutely unacceptable service.  I have asked to speak to a supervisor, not call back either.  I spent 12k on this system and expected good service.  Very disappointed, to say the least.

I highly recommend Best Care Home Services for any of your HVAC needs. Jonathan Quinn is the technician who completed the performance inspection on our heating unit today. Johnathan was prompt, professional, courteous and efficient. He assured that the inspection was done properly and that the furnace was operating properly. He even changed the air filter for me. A special thank you to Jonathan for a job well done.

RW Heating & Air came out to our house as a result of calling our house warranty about a bad water heater. They determined that we needed a new water heater, new plumbing throughout the house (we have C-PVC plumbing), and quoted a 10 yr guarantee on the water heater. We cashed opted to cash out from our warranty and purchased a new heater from RW. The next day two technicians came out to install the heater. They did not check to see if the drain pipe went outside of the house or was plugged...just drained the heater...inside the wall. Water came out on the outside wall, into the wall, and possibly into the sheetrock. A supervisor came out, claimed the drain was our fault and they would not pay for damages. He also stated that they do not have 10 year guarantees. According to my wife he was rude and disrespectful during the conversation and at one point, when questioned about previous comments, he refused to speak with her any more. The technicians ran the drain out through the house eves and reconnected the old water heater. This is our third encounter with this company and in 2 of the 3 encounters the technicians did not seem to know what they were doing. If dealing with this company I strongly recommend caution. They seem more interested in telling the customer that their plumbing is bad and selling all new plumbing from RW.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.