Best Toilet Repair in Memphis TN

In today's world of service, I have encountered so many business owners who just want to get your money with little to no sincere customer satisfaction. Patton Plumbing is NOT that type of business. Not only were they on time, great service, professional, and not expensive (compared to others), the personal relationship you develop with Shawn Patton the owner himself is remarkable. He was all about educating you and showing you what's going on with your current unit so that you understand why you need his service. Thank you for all your tips on lowering my electric bill, saving energy and suggestions that I invest in a new unit instead of repairing the one that I have for the long term return on investment. With summer approaching this week, I will encourage you to try out Patton Plumbing, let him know Dapo sent you and then you thank me later

Bill was prompt in replying to my request.  He stayed in constant contact with me and offered suggestions to my problem.  His price was fair and his service was excellent.

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

Very expensive and install team was very inexperienced (one was only on his second day as an install tech). Although I reminded them, install crew neglected to put up a plastic barrier when running a jack hammer to demo concrete slab and didn't turn off the hot water when taking out the jacuzzi tub.  The tub spout/diverter were not caulked or sealed so water got into the wall.

On time. Reliable service. Very knowledgeable. Explained what they were going to do as well as the guarantee

We needed work quoted and then done. Obviously when plumbing is in question and there's waste in all of my bathtubs it's pretty time-sensitive. For TWO DAYS they kept telling us they were coming. No call, no show. Call back. Oh, we'll come this afternoon. Oh, we'll come in the morning we got caught up. It's just about expectations - if you can't come for 3 days then say that so I can find someone else more quickly and you don't leave me on the hook. Plumbers are scarce in town, but I don't recommend this one. THEN we attempted to schedule a year later and they told me no because I left a 1-star review on Google for the above. What a mature company, more reason to give them a 1.

Pricing method is company oriented and not customer friendly - there is no way to assess a range in costs for a specific job.  For example, a typical plumber may say they charge $X an hour and if you believe it will take less than an hour to make the repair, you are aware you will likely pay $X.  The technicians for Hiller tell you a price and you have no range guideline.  The customer is then at a crisis point on whether to pay what they say or send them away and pay a service fee and call another plumber.  That's not an easy thing to do when you have an emergency.

Although there are many television commercials stating the customer must be happy or it will be free, customer service reps do not seem to make sure a person in authority addresses those concerns.

Ultimately, that will shape the customer's decision the next time they are faced with calling Hiller or using another company.

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

Technician came and installed my digital thermometer.  Gave me great advice and troubleshooting tips. True professionals and I really appreciated their service. Would definitely use them again. They were quick and reasonably priced.

Was assigned this company from our home warranty for repairs and they never showed. When we called to check on the appointment, they were incredibly hostile, rude, and inappropriate. They called us horrible names. The most awful experience ever. Reported to our home warranty company and they flagged them as a hostile vendor. DO NOT USE THESE RUDE PEOPLE!!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.