Best Toilet Repair in Memphis TN

Excellent service. We have used twice for issues with our AC and both times the service was on time and they fixed the problem. One time was an electrical issue and the other time was a coolant leak. They serviced the unit for an affordable price and told us what our long term options were. They also explained some of the problems with our older unit.

Very honest and hardworking plumber. I would highly recommend him! Professional and polite. Showed up on time as scheduled, and great communication via phone and text.

After years of using independent HVAC guys and never being able to find them again, our realtor scheduled Chaote's for us when we sold our old house. They fixed an issue that we'd brought up several times to other companies who all told us it was normal (to smell gas).  In our new house, when we needed to replace an old unit, we didn't hesitate to call Choate's and at the recommendation of our realtor, we signed up for the service plan with the discounts. We got an awesome new air conditioner with the best service and we're actually excited to get Choate's to do more for us. I love that they do so much.

Very expensive and install team was very inexperienced (one was only on his second day as an install tech). Although I reminded them, install crew neglected to put up a plastic barrier when running a jack hammer to demo concrete slab and didn't turn off the hot water when taking out the jacuzzi tub.  The tub spout/diverter were not caulked or sealed so water got into the wall.

They will not honor their warranty

Our guest bathroom tub wouldn't drain. We call Rooto- Rooter on a Sunday in February 2021 and paid 5 hundred & something for them to fix the problem, but he didn't fix it &  recommended that we should call them back and get the camera ran down the drain so they could see the problem and fix it. Ofcourse, we did and that cost 2000.00 plus 500.00 we previous paid put us at 2500, but it needed to be done ( it is what it is). He fixed it and gave us a 1 year warranty (should end 2022/ Feb).

We called them back 2 ( April 2021)months later with drainage problem same barhroom, expecting to utilize this warranty. Supervisor Maggie Cooley, in Memphis tell us the warranty dosen't cover that, and we need to pay 189.00 instead of 289.00 but that's the same thing we call for intially in February 2021.

Therefore, guys & gals dont trust their warranty, its not real..There not honest, please consider someone else before paying 2,500 & not having a warrany & still having to pay more money with another plumbing service for the same problem.

Sincerly,
Dissappointed

Meant to update sooner...My sister contacted Foster Plumbing and received service the following day. Not only did they call and remind her, but presented on the date and time agreed upon and their quote was FAR LESS than Tacker Plumbing. She's had no issues with her new water heater.

My uncle was quote $6,000-9,000 last fall to install a new system for his home. Spring came around, and he was quoted $12,000-$17,000. Yes, he got a couple extras, but the extras should have been only $300 more. I called and spoke with his salesperson, and he told me that I offended him for even thinking he'd charge an unreasonable amount. He said he'd go to my uncle's house the next morning and speak with him. He never showed up, never called. I wish my uncle would have gone with another company, but he had already signed a contract and was afraid to back out of it because he didn't know what he had signed since it was done  electronically. He told me he didn't get a copy of the contract. I'm pretty sure my uncle just paid for one of your new commercials.

ALWAYS get a second opinion! Hiller's prices are ridiculous! Go with a smaller reputable company that doesn't pay for expensive advertising.

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

Service techs have always been great, but their sales people are the HVAC equivalent of used car salesmen.  I severed all ties after after being taken for a ride for 10 years as a comfort club member.  Prices are much higher than competitors' and I'd finally had enough. Buying anything from these people is time consuming, high pressure, and uncomfortable.  The paper work alone is not unlike a real estate closing, and they make you pay upfront, days or weeks before they actually do any work.  Do yourself a favor and call someone else.

This company is not proficient at communication in a timely manner through any means.  Neither timely in their arrival or respectful of yours.  A main break in your sewage trunk line is your problem,  lets hope your not waiting for their Technician to detail the problem to your Home Warranty Company so work can begin because my experience is they just don't care if your break causes consequential damages and secondary problems.  Monday afternoon they received their payment for the service call from an ELDERLY DISABLED LADY, for crawling in the Crawlspace and then stating the obvious,  Letting it be know if she did not pay then they could hold up any other work that was needed by themselves or different contractors used by the Warranty company. well check the BBB complaints before you call them at one of their (3) different phone numbers, its a hardship upon this elderly cancer patient with a recently broken hip. ;(  its been 6 days since he took her check and 10 since they issue was reported. multiple calls and emails have no been responded too.  SHAME ...

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.