Best Leak Detection in Memphis TN

Excellent service. We have used twice for issues with our AC and both times the service was on time and they fixed the problem. One time was an electrical issue and the other time was a coolant leak. They serviced the unit for an affordable price and told us what our long term options were. They also explained some of the problems with our older unit.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

These guys are awesome. Had an emergency problem in the middle of a huge snow storm. I had called every plumber in Memphis and then saw the Faucet Doctors truck drive by. I immediately called them and they were at my house a half hour later. The guys were Rey nice and had the issue fixed before 5. Thank YOU Faucet Doctors!

After joing the Happy Hiller Club earlier this year, I scheduled my first a/c tune up. The tech came out, found a problem, and charged us for an a/c first aid kit ($375). That was in March. Now, in August, my a/c unit is leaking water all over my hall. No problem, I am a member, right? Wrong!! $89 fee to come out (there goes the no emergency fee for weekends) and then $162 to clean the drain (which the tec said was not even backed up) and another $246 to clean the coils (why was that not done at the tune up?!) So all together, that was $497. Doesn't the website say that routine maintance helps to avoid these costs? Why were the coils and pan not cleaned during their tune up? That makes a total of $883 that I have paid these frauds! Don't be sucked in!!

So, they finished installing my ac/HVAC system. They got here at 9:30 am finished at 2:15pm. They sent an electrician about an hour later to put in a new breaker for the system AND then a plumber to add additional drainage. The  time stated also included a 20 minute familiarization of this new (to me) system. They cleaned up the area better than when they started. Put drop cloth down on all the floors, wore mask, booties and most importantly, didn't mess off! If you're in my area and your heating and cooling system start to crap out, give CHOATES a call. Called 'em on Monday, New system installed by Friday.  . .it don't get no better!
If I were to complain, it would be that they drug the outside unit across my front rain soaked yard, leaving some very deep gouges that hopefully will heal. I'd use them again.

This was the second time Ive ever hired Roto-Rooter for plumbing issues.  This time, I had a clogged sink with a blockage back in the drain line, beyond my reach (I had tried to snake it out, but ended up damaging the sink trap in the process).  The technician's arrival was delayed--he was supposed to start at 3:30, but it was almost 5:00 when he finally showed up.  But when he got here, he took care of everything quickly and professionally--within 15 or 20 minutes, he had cleared the blockage, replaced the damaged trap, and cleaned up the sink and the bathroom floor (which had gotten pretty messy).  I would hire them again for any plumbing needs.

Super upset with this company.I wish I could give the less than one star.

I requested service from Conway services and I will say technician come to my home said he couldn't repair my system as it was to far gone.  The condensing unit was not running at the time of the call but the air handler was running. He stated on the repair order he wrote out said,
system evap coil leaking compressor is over amping the disconnect box The disconnect box is completely melted. The heat exchanger is rusty. system is R22.
EVAP COIL $2750.00
HEAT EXCHANGER $2336.00
COMPRESSOR $4051.00
DISCONNECT BOX $545.00 for a total of $9682.00.
First how could that TECH check the charge if the system when the compressor is not running? It couldn't be running because the disconnect was melted as stated by the tech on his report.
Here is the issue I had with this entire ordeal. I came home from work to look at all this stuff he had identified before the salesman came out. I pulled the cover off the disconnect and see what the condition of the disconnect was in and the amperage of the unit. I found the breaker was not completely set on. Cycled it from off to on and the unit has ran now for over 36 hours with no issues. This company just wanted to rip my wife off as i wasn't home. I truly wonder how many people have been lied to like i was and had been charge thousands of dollars when it was just a circuit breaker trip. Consumer beware. You lost my business John Conway.

Chris makes you feel like family. Don't let this grade in Yelp steer you away. Idk that incident but we have used him for 3 years and is always fair & consistently thorough.

I called them about 11 am. They came out and fixed my sink issue in no time. They were very nice and affordable.

I had an issue with my heat on the first chilly day of the year. I called Choates around 11 am, and they said they could have someone out between 3-7. I got a call at 3:15 saying they were on the way and by 4:30, everything was fixed and working. Thanks Choates!!

Was assigned this company from our home warranty for repairs and they never showed. When we called to check on the appointment, they were incredibly hostile, rude, and inappropriate. They called us horrible names. The most awful experience ever. Reported to our home warranty company and they flagged them as a hostile vendor. DO NOT USE THESE RUDE PEOPLE!!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

I purchased a newly built home on July 31, 2019. Since then, I've called this company 1-2 times per week to have them to fix the scald gurd so that my shower water will get hot. They have not returned a call. Today, I called tge emergency number, and spoke with Mike. He told me that he could not help me.l, and gave me the corporate number, which was the number I had been calling for a month. Non existent customer service. Headed to the BBB site next.