Best Leak Detection in Memphis TN

Excellent service. We have used twice for issues with our AC and both times the service was on time and they fixed the problem. One time was an electrical issue and the other time was a coolant leak. They serviced the unit for an affordable price and told us what our long term options were. They also explained some of the problems with our older unit.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

I recently had the chance to avail the services of Faucet Doctors in Memphis, and I must say that my experience was, unfortunately, quite mediocre. While they did the job, my experience was just OK.

Scheduling an appointment was a breeze.  However, when scheduling I asked what their hourly rate was and the office did not know.  The technician threw out a number to install a water filter (filter provided by myself).   Based upon needing to get this filter installed in a timely fashion I really had no choice.

When the technician got to the house he indicated that it appeared to be much more involved since he needed to go get parts and the price of the  install doubled.  I again asked about an hourly rate and the question was avoided.  After pushing back on the price, he eventually informed me he had the part needed on the truck and the price would only be like $100 more than what was quoted.

I found their pricing to be on the higher side compared to other local plumbing services. I am an experienced property manager in another area and while I expected quality service for the price, the overall execution of the job did not entirely justify the cost.    It appears this company just throws out high-ball numbers and sees what sticks.  If you look at what I paid and the number of hours (probably an hour) the hourly rate is astronomical.  I was in a bind so had to pay.

On a positive note, the water filter did get installed. However, the overall experience with Faucet Doctors Memphis left me feeling indifferent, with no real desire to recommend them enthusiastically to others.

In conclusion, while Faucet Doctors Memphis did manage to install my water filter, however, I would not use them again.

We had Hiller come out to our house several times for a plumbing leak. They were the only company who not only tried to find the leak (several other companies did a basic inspection and said nothing was wrong when we knew it was), but offered us several solutions on how to fix it.

The solution we chose did cause us to be out of our home for several days. Despite this inconvenience, Hiller worked as fast as they could and left our home clean. Communication about the job and when we could return home was fabulous.

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

This company is great for plumbing needs- had a backed up drain  on a hardwood floor. They fixed the backup problem. But, do not use for clean up- I was not told on the front end that they would not tear out the whole floor. Also, they moved the furniture out and now I am stuck with moving it back- floor installation people will not moved back what they didn't move. So now I have to find people to move furniture. I would have used them for plumbing fix, but not clean up. I was left with a mess for weeks.

Had new heating and air installed 12 years ago. The heating never worked from the get go. They would not replace the lemon heating unit they installed after months of going back and forth! So here I am today Dec.23, 2022 1degree outside and the temperature inside my house is 64 degrees. Think twice before using them. They do not stand behind their installation or their product. The unit they installed is a Carrier. Works great in the summer however.  I'll probably have to have it replaced and spend another $7000. They had to use a crane to get it up on my condo building.

I have never had the displeasure of having work done by a less honest, more rude, unknowledgeable and lazy plumber. Complete  to diagnose problems. Choose any other company because this one doesn't even show up on Google maps. Probably out of fear of the bad reviews they get.

Made an appt for toilets and shower fix two weeks in advance because I must schedule off of work which I told them.  They never said I would have to confirm the appt ahead of time, never texted me to tell me to confirm the appt, they called me one time that am to tell me about my appt but never said they were going to send the plumbers elsewhere instead and when I called back then they told me they sent the plumbers to a different place because I didn't confirm.

I'm generally pretty happy with the work that Choate's did. I needed a 3 ton A/C and heating unit installed at my home. Their sales rep came out to my home, wasn't high pressure, looked over the site and told me exactly what they would do. They quoted less than the other very reputable company charged so I went with them.

Their installers got the job done in a day. The only quibbles I have with the installation is that they did free duct cleaning but they did a sloppy job of taking off the vents, leaving lots of score marks in the paint, and they put a couple of dings/scratches in the walls that I'll have to get touched up. And they did leave a lot of cigarette butts in my driveway. And they did run the new A/C line outside the exterior of my home, which I guess I'm fine with, but I would have liked to have been told earlier that they couldn't use my old refrigerant line (which runs inside the walls and is a lot tidier). They didn't install the controls properly, but that wasn't their fault and a Choates person came out the next day and fixed it.
And I had a rather complicated return duct system which needed filtration which the Choate's guy found an innovative solution to.

So there's good and there's bad. I would say I am overall happy with the job. I was most impressed with the project manager and the sales rep, less so with the installers. I would have given them a decent tip if they hadn't been so careless with the walls and duct cleaning!

This company is not proficient at communication in a timely manner through any means.  Neither timely in their arrival or respectful of yours.  A main break in your sewage trunk line is your problem,  lets hope your not waiting for their Technician to detail the problem to your Home Warranty Company so work can begin because my experience is they just don't care if your break causes consequential damages and secondary problems.  Monday afternoon they received their payment for the service call from an ELDERLY DISABLED LADY, for crawling in the Crawlspace and then stating the obvious,  Letting it be know if she did not pay then they could hold up any other work that was needed by themselves or different contractors used by the Warranty company. well check the BBB complaints before you call them at one of their (3) different phone numbers, its a hardship upon this elderly cancer patient with a recently broken hip. ;(  its been 6 days since he took her check and 10 since they issue was reported. multiple calls and emails have no been responded too.  SHAME ...

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

I purchased a newly built home on July 31, 2019. Since then, I've called this company 1-2 times per week to have them to fix the scald gurd so that my shower water will get hot. They have not returned a call. Today, I called tge emergency number, and spoke with Mike. He told me that he could not help me.l, and gave me the corporate number, which was the number I had been calling for a month. Non existent customer service. Headed to the BBB site next.