Best Gas Line Services in Memphis TN

Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

I've had several plumbing issues in my older home in recent years. Each time, Jeremy provided a reasonable estimate and completed the work professionally and quickly. I've recommended him to my family and friends, and will continue to call for all my plumbing needs.

I recently had the chance to avail the services of Faucet Doctors in Memphis, and I must say that my experience was, unfortunately, quite mediocre. While they did the job, my experience was just OK.

Scheduling an appointment was a breeze.  However, when scheduling I asked what their hourly rate was and the office did not know.  The technician threw out a number to install a water filter (filter provided by myself).   Based upon needing to get this filter installed in a timely fashion I really had no choice.

When the technician got to the house he indicated that it appeared to be much more involved since he needed to go get parts and the price of the  install doubled.  I again asked about an hourly rate and the question was avoided.  After pushing back on the price, he eventually informed me he had the part needed on the truck and the price would only be like $100 more than what was quoted.

I found their pricing to be on the higher side compared to other local plumbing services. I am an experienced property manager in another area and while I expected quality service for the price, the overall execution of the job did not entirely justify the cost.    It appears this company just throws out high-ball numbers and sees what sticks.  If you look at what I paid and the number of hours (probably an hour) the hourly rate is astronomical.  I was in a bind so had to pay.

On a positive note, the water filter did get installed. However, the overall experience with Faucet Doctors Memphis left me feeling indifferent, with no real desire to recommend them enthusiastically to others.

In conclusion, while Faucet Doctors Memphis did manage to install my water filter, however, I would not use them again.

They came out and were very nice, but could not open the drain and said it was capped. Completely wrong! I ran a snake through today and cleared it myself after paying for a service that did nothing for me!

I had to update this review simply because I haven't yet been this unhappy and upset about a company we have done over $20,000 worth of work with Hiller company my second experience was just insane On this last project some of the employees were rude and careless time was a major issue the person in charge never set foot in the project it was pulling teeth to communicate with him... the work was done slow poor quality and they nickel and dime me and my husband for everything not to mention picking and choosing what is and what isn't under warranty after they agreed on a 10 year warranty for the work. I can't tell you enough how disappointing this experience has been. The last issue I had with them the plumbers have been back to the home 4 times at list some had major attitude and actually courses other issues after being told by the manager to actually fix the problem against their will... This is a nightmare I cringe when I have to call them for anything , mind you we paid them exactly what they asked to do the great work they promised.

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

1st crew's cable wasn't long enough-Nice Guys though.
Next crew's cable got stuck-Charges increased ,of course-Nice guys again- 4 on the scene now
Cable got stuck. They have to come back out today. Charges will increase again. I hope not enormously! Prompt service- Water jet didn't work on attempt #3. The camera is attempting a go at it now.
I trust this company. They will eventually get me drainingagain.

Bottom line up front: DO NOT USE CHOATE'S for anything! Not even to change your air filters!

Because of Choate's service/maintenance call on my HVAC system, I now have mold and mildew in my home. My initial appointment was for semi-annual maintenance, but has turned into a hellish nightmare!

One of the four technicians that came to my home (within one month) did not secure the condensation drain pipe and water leaked in the hallway and my dogs' bedroom for almost one month. Due to your company's negligence, I now have a bigger problem than before and based on previous experiences with your company, I would not be surprised if this is some sort sabotage. Surprisingly I'd just had a maintenance service call completed on 7 December 2020 which yielded a clean bill of health and for some strange reason, my entire system became inoperable on Christmas Eve. The timing of the system's failure was suspicious and if I knew I would not be met with a lie or lack of accountability, I would go direct with the company; that's to be expected when there are multiple individuals accessing the system and only one actually completed the job. My hope is that through pictures, emails and time stamps I will be able to narrow down which technician, through negligence, caused this catastrophic damage to my home! I know there won't be any proper follow-up from Choate's so I won't waste my time. And don't waste your time/money either. I don't trust Choate's as a company, its service or its employees and 6 January 2021 was the LAST time anyone from the company will set foot in my home.

*Update: As of 27/28 January, my heat is not working. Due to the pleasant weather and how low I keep the thermostat I hadn't noticed a Sensor Error. But the problem became obvious when the home repair company asked me to turn the heat/thermostat higher to help dry the walls and floor. So, I'll have to find another HVAC company to repair my system because I will never use Choate's again.

I was very disappointed with how long it took this company to finish the job. In September, they installed a new furnace, AC unit and water heater. It was not until November 4, after countless visits from their technicians, that I had a functioning furnace. Despite the fact that temperatures dipped down to 35 degrees one weekend, they didn't show any urgency to get the job done. I will say that everyone I dealt with was professional and polite, and appeared to want to help. It seemed that there was a lack of communication between technicians and office staff, and also perhaps a lack of follow up or proactive approach from individuals, which resulted in progress getting stalled frequently. I don't think the furnace would be working now if I hadn't continued to call the office to check up on different parts of the job to make sure they were completed.

I have never had the displeasure of having work done by a less honest, more rude, unknowledgeable and lazy plumber. Complete  to diagnose problems. Choose any other company because this one doesn't even show up on Google maps. Probably out of fear of the bad reviews they get.

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.