Best Gas Furnace Repair in Memphis TN

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

So, they finished installing my ac/HVAC system. They got here at 9:30 am finished at 2:15pm. They sent an electrician about an hour later to put in a new breaker for the system AND then a plumber to add additional drainage. The  time stated also included a 20 minute familiarization of this new (to me) system. They cleaned up the area better than when they started. Put drop cloth down on all the floors, wore mask, booties and most importantly, didn't mess off! If you're in my area and your heating and cooling system start to crap out, give CHOATES a call. Called 'em on Monday, New system installed by Friday.  . .it don't get no better!
If I were to complain, it would be that they drug the outside unit across my front rain soaked yard, leaving some very deep gouges that hopefully will heal. I'd use them again.

Josh showed up when he said he would and brought a friendly and positive attitude.
Second time we've dealt with Choates and both times we've received what they advertised. Good pick.

Fantastic service! Honest, straightforward, and no salesy stuff. After interviewing multiple companies, I'm happy that I chose Arctic to install our 2 new AC units.

Every step of the way with Conway has been a great!  It's refreshing to see great customer service still exist!!  A special shout out for Chris S and Billy W for spending an 12 hour day at my house on the hottest day of the summer!  After having a 33 year old system and pipes and replacing just about the whole thing.. everything is running fantastic!!!  I highly recommend Conway Air!!!

DO NOT USE THESE PEOPLE IF YOU CAN HELP IT!  They don't care about fixing your problem and don't think it's their job to keep you from having them. You'd better hope you don't have any problems with their work because they won't lift a finger to help you.

I had no choice but to use them because my home warranty sent them.  My water heater unit began spewing water Sunday morning.  I turned off the spigot to the unit and cleaned up the mess. I called for service but, of course, couldn't get anyone until Monday morning.  I slept on my living room floor with a garden hose connected to the unit draining out of my open back door and had to wake up every hour or two to make sure I wasn't getting more flooding or having strangers walking into my house.

When they came this morning, I explained more than once that I didn't think the closed spigot was stopping all water flow into the unit and that I was worried that it would continue to fill and have to be continually drained to keep it from flooding again. He said there was no problem, so I put the end of the hose in a bucket and went to work after scheduling the unit to get replaced. When I got back, once again my kitchen and living room carpet were soaked.

I called Best Care to have them send someone over to turn off the main to my house or do something to remove the threat of flooding until the unit could actually be replaced. Even though they were still open, they said everyone had gone home and they wouldn't do anything. They did have the technician who came today call me. He also said they wouldn't do anything and ended up hanging up on me. They seemed amazed that I would expect them, when they were here this morning, to get me to a point where I didn't have to worry about flooding until the unit could be replaced.

Now I'm going to have to sleep in the living room again and monitor the drainage hose and my open back door all night.

No I did not use them because their prices were too high, they did not know what a hydro jetter is, and the Customer Service Representative was not very friendly.

Very knowledgeable & personable. I even got my appointment a day earlier than originally scheduled. Brennan was very courteous and explained what he was doing while the work was in progress. Definitely would recommend and use their services again.

This company came in and put a hole in my wall by my fireplace to fix the leaking gas valve.  However, they did not repair the damage they did to the wall.  I have called them several times as has the renter I have in my house and they still have not come to fix the hole they put in the wall.  In addition to that, the repairman made two visits that were about 30 minutes in length each visit.   Yet I am being charged for about 3 hours of work.  While the valve was repaired, there is still a hole in the wall. In my opinion, this is not good quality service or business.  I still have not received a call back from this company.  Next step is the BBB!!!

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.