Best Emergency Services in Memphis TN

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

I own a tattoo studio, and am always a bit nervous about how we'll be treated by service industry folks. This experience was great.
Our issue was fixed quickly, didn't cost too much, and we weren't treated like monsters!
Wins all around!

I've used this company twice, and they got the job done both times. As we got ready to relocate to Memphis, we needed work done on the 1927 home we would be moving into. I was able to schedule the work long distance, and they were good at staying in communication. The first job was installing water lines and drain for a washer on the back porch (there had never been one). The second job was installation of all new hardware and shower ring on a claw foot tub. I appreciate the good work they did on both jobs. It could not be easy working with old pipes on such an older home. Thanks guys!

I just want to  let  people know that  if they have a  water  leak  call  rotor  rooter  in Memphis  after the  leak  was  fixed  John and  c.j were  there  before  I knew it  they explained  what   was needed to be done  so I  didn't have  mold problems in the  future  they removed  so much water

We have Old Republic home warranty and was matched up with Otis the owner. He cleared our wall drain pipe on the first visit (a holiday, Jan 2nd!) and he discovered a bigger problem, got the insurance approved for us, then returned and replaced the pipes and installed our faucet. He is very friendly, professional, and thorough. We appreciated him taking his time on a Friday evening to ensure the job was done perfectly. Gave our neighbors his business cards!

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

Very responsive and great work! Highly recommend Hiller they have installed the following (2) Hot Water Heaters, and installed a back flow for our Sprinkler System.

The staff that comes out, are very professional. Its the fees that I have a problem with. Why the hell is there a trip fee? I have never heard of that. That fee applies even if the work gets done. I will never use Choats for repairs ever again.

On time. Reliable service. Very knowledgeable. Explained what they were going to do as well as the guarantee

Had an emergency plumbing situation late last Saturday afternoon.  Called Conway Services. The good thing was they had a plumber there within 30 minutes.  The bad thing was the plumber tried to sell me a simple flap that goes into the toilet tank and the little connection hose from the water source into the toilet tank for about  $250 or over 10 times the cost of both these items at Lowe's.  I was expecting to pay a premium price by buying it from the plumber, but I thought this price was outrageous!  The plumber finally discounted the price of the hose down to $100 which indicated to me that his compensation was determined by himself as to the maximum amount he could gig the customer for these additional parts.  He did not sell me the tank flap.  The hose was already installed and tank filled with water before he told my cost for it.

I understand from the BBB that this was not an uncommon practice by many plumbers which was all a surprise to me.  So, warning, if the plumber starts indicating you need a lot of other extra parts or equipment over and beyond the cost of the service call, be sure to establish the cost of these extra items before making a decision to buy them or you might be very surprised.  I did not know legitimate companies of any kind operated this way.  Don't understand how they expect to get repeated customers.  Fooled once but never twice!

Best Care was sent by American Home Shield to fix my mini split A/C unit.  Best Care could not fix it and then lied to Home Shield and said it was fixed so Home Shield now will not do anything with it and I am left going round and round in the Home Shield bureaucracy.  This experience has convinced me to drop Home Shield and to never, ever, allow Best Care into my home - they are a pack of liars.

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.