Best Emergency Services in Memphis TN

We are very happy with our new Rinnai RUR98i Tankless Water Heater System!  We have the built in recirculation plus the backup battery and the control pad is not in the attic!  They were able to fish it downstairs all the way to the ground floor.  It is in the perfect location and easy to access and I can change settings easily!  Plus the key pad has a lock on it so kids or adults can't accidentally start touching and messing with it. The system has cut down the travel time for hot water to get to the far side of the house and controlling the temperature is so much easier!  Plus we can have all 4 showers, a dishwasher and a washer machine all on at the same time with hot water! Amazing!  Good install crew and Mr. Patton was so helpful he really wanted to make sure the settings were dialed into where we wanted them.  We took out two 50 gallon gas and 40 gallon electric tanks and this has been such an improvement!  We are still in the first month and haven't see then new energy bill but it should look great this coming year compared to last!

I had a plumbing problem and he quoted an approximate price.  He hadn't seen the job so that is very reasonable.  He showed up early, quickly fixed the problem and charged me less than he quoted because it was easy fix for him.  Often trades people keep you waiting and run up the bull when they can.  My experience with this company was the complete opposite.  You should consider them when you have a plumbing problem.

I have been calling on them for many years for all my plumbing problems.  They have installed a new outdoor faucet, unclogged lines twice, put in new water heater and today fixed a leaking drain  pipe under house.  Personnel are always friendly and competent.  The prices seem to be reasonable and the work is done on a timely way.  Office staff lady is nice and friendly.

I just want to  let  people know that  if they have a  water  leak  call  rotor  rooter  in Memphis  after the  leak  was  fixed  John and  c.j were  there  before  I knew it  they explained  what   was needed to be done  so I  didn't have  mold problems in the  future  they removed  so much water

I had a hot water pipe leak underneath my sink. Everon's plumbing came out within with a hour.  Mr Otis was very nice and friendly /knowledgeable and professional. He explained to me what was  the problem. Pricing was great I didn't have to spend a arm and leg. Will definitely recommend him to my friends and family.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

Got an estimate for electrical work on a Saturday evening and was told they could start the work on Monday. I confirmed the start time on Sunday. On Monday they stopped responding to my communication. My insurance company was also unable to reach anyone to review the estimate. I ended up finding another electrician and having to start all over which meant that I went without power for 1.5 weeks.

First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.

Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.

Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.

Wrong technicians (not the crew originally promised) arrived today --  two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.

Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.

Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.

Too many issues with Choate's, especially during Coronavirus surge.

Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.

David Noonan

These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!

Super upset with this company.I wish I could give the less than one star.

I requested service from Conway services and I will say technician come to my home said he couldn't repair my system as it was to far gone.  The condensing unit was not running at the time of the call but the air handler was running. He stated on the repair order he wrote out said,
system evap coil leaking compressor is over amping the disconnect box The disconnect box is completely melted. The heat exchanger is rusty. system is R22.
EVAP COIL $2750.00
HEAT EXCHANGER $2336.00
COMPRESSOR $4051.00
DISCONNECT BOX $545.00 for a total of $9682.00.
First how could that TECH check the charge if the system when the compressor is not running? It couldn't be running because the disconnect was melted as stated by the tech on his report.
Here is the issue I had with this entire ordeal. I came home from work to look at all this stuff he had identified before the salesman came out. I pulled the cover off the disconnect and see what the condition of the disconnect was in and the amperage of the unit. I found the breaker was not completely set on. Cycled it from off to on and the unit has ran now for over 36 hours with no issues. This company just wanted to rip my wife off as i wasn't home. I truly wonder how many people have been lied to like i was and had been charge thousands of dollars when it was just a circuit breaker trip. Consumer beware. You lost my business John Conway.

DO NOT USE THEIR SERVICES!!!!

A service technician came out to look at my system by way of American Home Shield and the recommendation was to replace bad parts. In order to replace the bad parts, they shared that they need to modify my existing system, which essentially voids the coverage that I have. They did not take into consideration that any modification would jeopardize the integrity of the system. They apparently were working in service to American Home Shield and not the customer. DO NOT USE THEIR SERVICES!!!

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.