Best Air Duct Repair in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

I scheduled an install with them even though their price was $4000 higher than Infinity. I also wanted a tankless water heater installed at the same time as the tank water heater had to be drained and removed to get to my furnace. The plumber was rude. He did not leave an estimate and refused to even consider installing the tankless at the same visit. On 4  calls I was told I would get a call back from the plumbing manager. No call came. I wasted my entire morning with their bs. I also had scheduled a quick trip to the beach which I had cancelled as I only have 5 days off work this month. Their actual customer service does not exist. They are not getting my extra $4000. I'm glad I found out before I actually had the unit installed.

A shoddy install job where the ductwork came loose in the attic about a month after installation, lead to my unit not cooling. The owner come out and did not check the unit inside but only outside. He did not check Freon levels.  From that, he claimed the unit was working and I just needed to turn it down to 70 from where I had it at 75  I told him it was blowing hot air from the vents. It was 82 in the area it was supposed to cool vs the other parts of the house which are serviced by other units. Those units were cooling and not running 24/7. He ignored me and said again. It's working just turn it down to 70. I did what he said for a few days, but it continued to blow hot air. He was very rude and said he would charge me to come out again.  His  son came and looked at the attic unit. He saw immediately what was wrong. The ductwork was completely detached. For almost a week the owner had me running the AC 24/7 when it couldn't cool. He offered no apology and no offer regarding my utility bill. There were also dishonesty issues with regards to the type of filter.  Don't use these guys

I contacted Conway Services in order to perform an AC tune up the second week of April 2019. I had not turned on my AC this year at all. The technician spent a great deal of time trying to up sell and convince me to purchase a new unit. After completing the AC service, I didn't cut the AC on to see if it was working properly. However, I cut the heat on two days later and it would not stay on longer than seven seconds. The heat had been working properly before the technician arrived. I called and they sent another technician out to diagnosis the problem. The new technician stated a smart switch was needed for the furnace. I am upset because the furnace was working before Conway came to my house. In addition, the AC unit froze up and there was not a discussion how this could be avoided. In short, I just wanted my AC tuned up but I ended up with heat or AC. Lastly, there was fuse to the outside unit left unplugged and the box closed as if it was plugged in. I would not recommend Conway Services.

I am from Memphis and not CA. Not sure why it shows I am from Cali

Wonderful service. Came the next day I had an issue. Josh came out and had the problem solved immediately. 5 stars impressive service from start to finish.

No I did not use them because their prices were too high, they did not know what a hydro jetter is, and the Customer Service Representative was not very friendly.

They were reluctant to give me a morning appointment in the morning because the tech is not normally in that area before noon.  I explained that due to my work schedule, only a morning appointment would be possible. They gave me an appointment for 8am-12pm more than a week away. The day of the appointment,  they claimed that the tech had an emergency and would not give me another morning appointment.  I guess they only have 1 HVAC tech and he/she decides when and where they will work.

When you need good, reliable home maintenance services in a hurry, this is the outfit to call.  Our A/C went out suddenly and since ours is a rental, we wanted to get it repaired quickly so the tenants would not suffer.  We got the referral from our regular handyman service (Home Remedies Maintenance/Shane - another 5 star company!!!) so I knew right away that I could trust G & R - that is important... having people you can trust will not gouge you or sell you services or repairs that you do not need.

A service technician was at our property within 30 minutes after my call; another 30 minutes and he had diagnosed the problem and called me to discuss and get an OK to do the work.  It turned out that we needed a new fan motor so he had to come back today to complete the job which he did.  He called to say that he also needed to replace the fan/blades.  

So, from start to finish, less than 24 hours... less in the way of cost than I had expected... and, knowing that I was dealing with honest, reliable people was the bonus that keeps on giving...

I don't need the Yellow Pages - I've found my HVAC and plumbing contractor for any such jobs that I may need in the future...

CHECK THEM out and tell them that Larry, a VERY satisfied customer, referred you !

I contacted RW for furnace repairs.  I had done some preliminary research and the problem seemed to be the first synchronizer.  I advised the technician that I would be building in 1-2 years and did not want to put a lot of money into this old furnace.  He claimed that so many parts were bad that it would probably be more cost efficient to replace the whole furnace.  The office came back to me with a quote for 3500.00.  Whoa!  I viewed a few hours of youtube videos, ordered a newer part that looked different (for 16.00 plus 2-day shipping) and replaced it myself.  It still didn't work - I called another heating company - and found that I had one connector wrong on this different looking synchronizer.  He corrected it - and tadaa! - it's been working fine for a month now.  RW either has incompetent technicians, or they push (scam?) to sell complete systems.  Beware.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.