Best Residential Services in Madison WI

Have used these guys twice now, for basic stuff, most recently a toilet that kept clogging.  Two thumbs up for everything from scheduling, to timeliness, to friendliness of techs.  Will not hesitate to use them again.

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Rafael did a great job with two challenging light fixture installations. Quick, professional, friendly, and his work was good and careful. He'll definitely be the first person we call the next time we need something handy.

Dan has (unfortunately, yet thankfully) been to my house several times to unclog my drain in the basement whenever it backed up. Day or night, I even called him on either Christmas Day or Eve, and he came out right away. Dan cares about his customers and always goes to great lengths to provide quality service and also provides references for bigger projects, for example, for me to get my tubing replaced in the basement, so that my drain doesn't keep on getting clogged. Anytime you need any sort of drain service, please call Dan!

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

Excellent service. These guys responded quickly, coming out as soon as possible. They showed up a few minutes after the appointment time, but not enough that I would even consider it late.

They got to work right away, and got things done much quicker than I expected, but they were thorough. The tech explained why things were backed up (though I already knew: house was vacant for a few months before we moved in, which is a recipe for clogs), and also asked permission before going above and beyond, as it would add a bit more to the bill. He was extremely friendly and kind, and also cleaned up some of the mess in the basement from the back-up, which was way more than I expected.

That said, the price was reasonable and almost exactly what I hoped it would be, meaning it was a bit less than I expected. I was very pleased to get a working drain line for an appropriate and affordable amount, and if we ever have blockage again, I know who we'll call.

We live in an old house and we called B-Plumbing to fix leaking pipes. Rick was the guy and was great. He's been to the house before for smaller plumbing needs but his troubleshooting expertise and no-nonsense approach to doing top-notch work was worth taking the time to let his Manager know he's a gem. Rick also allowed my dog to be his apprentice during his visit. Highly recommend!

Great customer service and I love my walk-in shower. Friendly staff and on time service. I would highly recommend them if you are looking for fair and honest pricing with quality service.

It took the technician 20 minutes to replace the wire and 20 minutes to discuss the job and the fee. The technician advised 3 times that he does not make the prices. For less than one hour's work we were charged $422.00 which included the following:

$202.00 attic access fee?

$149.00 repair fee.

$49.00 trip charge fee

$22.00 in taxes

We are skeptical of the excess attic fee and will be inquiring with the department of consumer affairs, attorney general, and writing further reviews of such practices.  Not to mention insulation is still laying on the floor after the technician left.  No clean up!

From Craig at Cardinal:
I apologize for the poor experience you had with our service yesterday. We are firm believers of upfront pricing and give our customers pricing before we start the work and have  it approved so we are sorry if this was not the procedure of the technician.
We normally have an attic access charge since it does take more time to diagnose and repair in someone's attic vs in a wide open basement.
We also apologize for our tech leaving a mess in your garage area. That is also not a normal procedure of Cardinal's services.

I have talked to our accounting department and they will refund the $422.00 payment for our services from yesterday.

Chuck showed up on time as promised, was very friendly and personable, and was in and out in no time, installing my Wi-Fi safety shutoff valve in under an hour. As far as the business is concerned -- of all I contacted, Monona was the most responsive, the most in depth, and fairly significantly the best value, and they asked about mask preferences ahead of time (which were adhered to!), which is not something I have experienced with other contractors. I would happily contact Rick again for an estimate or have Chuck do work for me. Well done.

I just called them and they said they're closed!!! It says Open 24 Hours!! Plus, they Damaged the porcelain on my toilet the last time they came. I Have Phone Records Proving I Called You. What An Idiot!!!! 07/16/2022. Your Mother Raised A Real Scumbag.

Country Plumber was supposed to come out today on an appointment made weeks ago. No one ever showed up and the person on the phone had no idea where they even were.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.