Best Plumbing Services in Madison WI

Super nice and professional guys! Came out the same day I called and got the drain cleared in a little over an hour (it was way down the line).

Double billers.  Changing times w/o your notice then wants to collect for extra trip they backed down on that one.  Came back on me 6 months later for service I paid for twice.  They turned me over to collection after I gave them dates and checked the number of bank cancelled checks (checks that were cleared and cashed).  Work orders are incomplete meaning they come out a 2nd time for work that should of been done first time and bill you again and billed me again..

I have learned it pays to find out owners name (who will not return my calls) and check court records.  

Also check dates of reviews some may be bogus or old no longer applying to conditions I am dealing with or under different management.  Drama sloppy management/work orders defines my experience with them.

The invoice was about $400 higher than suggested by my friendly service person. When I inquired and asked for clarification, I was told to wait and Stan would get back to me. He did not. When a second bill arrived there was a $75 late fee. When I called to speak with Stan, he rebuffed my inquiry for clarification. He was rude. He interrupted multiple times. He said at first that he would keep the late fee, and only after I questioned his logic in that did he say that he would consider it. I'm happy to pay, just curious why asking what the high bill was for is cause for Stan to be rude and consider unethical conduct.

Scott, Mary, and their crew are fantastic. Whether Herb, Matt, or Anthony are on the job, I can trust that they are going to take care of my clients.  They handle both my residential and commercial work, for both remodeling and new homes or new construction.  Whether doing a bathroom for me or an extensive project, I know I can count on them.

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Rafael did a great job with two challenging light fixture installations. Quick, professional, friendly, and his work was good and careful. He'll definitely be the first person we call the next time we need something handy.

Prompt, friendly, professional, neat and did great work. I didn't shop around for competing quotes but for amount of time spent and the cost of parts and supplies I believe his charges were very reasonable. Would recommend highly.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

They were fast and gave great service.

They followed COVID rules.

I felt comfortable.

Very helpful once you reach the actual plumbing team. Front office maybe needs some empathy, but otherwise so far pleased.

Avid installed our water heater 8 years ago...so when it stopped heating our water to a hot temperature we called them to service it.  Their tech would not listen to our concerns and ensured there was nothing wrong with the heater. Rather he told us our shower heads were causing the issue - oh and the fact that we sometimes use hot water several different times in a few minute period.  

Well after calling Cardinal Heating and cooling we now have hot water again.  They diagnosed the actual problem in less than two minutes and we fixed it.  

I'd stay away from Avid unless they start using techs with a little more knowledge and ability to listen to their customers.

This one star is only for the receptionist who answers the phone, she is very friendly. As for, Tom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

Well I don't want to ramble on so i will get straight to the point. If you're ever not sure of a company...just don't do it no matter what people say. I gave this company several chances to fix their mistake but they refused. They remodeled my home after a fire destroyed it. Several of the men were rude. Kyle being the most. They had poor communication. They even bullied me several times about my bathroom...they actually made it look worse than our bathroom which was newly and beautifully remodeled by Sears who I wish I had chose now. They charged me over 22thousand dollars extra for only a few upgrades. They have incomplete work done and yet they want payment in full. I would not recommend this company to anyone...well maybe someone I would like to screw over like I was. I'm a woman..you know we spend time in the bathroom. Well..i don't even really use mine any more. So thanks a lot! For doing one change which we paid too much for...and they tried to argue about it...i had to insist..yes I had to insist on an upgrade that we paid out of pocket for. Everything with this company was a pain. Doesn't help when you're grieving over losing your life in a house fire from robbery and arson. Which I may add that the milwaukee police still have not charged or convicted anyone. And it's been a year! To top it off...the initials in my tub which you can clearly see read FML!

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.