Best Emergency Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Small company (fast growing) with impeccable quality and ethics. I have been utilizing this service since it was a two man operation plus the lovely Bonnie fielding all calls and scheduling.

Great quality
Great service
Great attitudes.

Each plumber I have met from this company represents the owner, Ian, perfectly with their friendliness and informative nature.

He has grown considerably since I found the company but the service and quality have remained the same.

Rick arrived, evaluated, and fixed the situation with my dishwasher.  He does charge for 2 hours so have things for him to do while he is there.  He is polite and very easy to work with.  I recommend him.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

3 minutes ago
My kitchen sink wasn't draining. The home owners insurance sent a man from Davis and Davis plumbing. He snaked the sink drain 4 times, And nothing. He then asked to snake behind my washer I told him no problem. That didn't work either . So he then looks under the crawl space and tells me the drain pipe has a belly in it he wasn't wrong also told me that my insurance would not cover it ( don't use choice home warranty) I paid him the 64 dollars and he left later that day I had my own plumber come out and we fixed the belly and drain pipe . I then ran a load of laundry and within minutes of starting the washer the floor was covered in water I was trying to figure out the problem and then it hit me the plumber left the washer drain on the floor wedged under the dryer and also for some reason my water connection to the washer was loosened so I will never use them again it seemed fishy to me. Anyway that was my experience with this company

Wish I could give 0 stars. The scheduling dept is a crapshow and the office rep was rude (except Asia, who was great and should look for a better place to work). I would advise to look somewhere else cuz my experience was a ridiculous waste of my time.  Haha and I needed hvac work also but not calling these clowns

My husband and I had been loyal Tom Drexler customers for at least five years up until this past week. Tom Drexler installed a new heating and cooling system for us about four years ago and remodeled a bathroom a little over two years ago. When our air conditioner ceased working earlier this year, a technician was here the next day and got us up and running again.

However, when the same unit stopped working early last week, during the hottest week of the year so far, I got no help at all. I called four times, over the course of two days, trying to get a Tom Drexler technician to our house. My husband and I both cancelled appointments so that someone would be here. Meanwhile, the temperature inside our house never dropped below 83° even during the night. When it became apparent that the ladies answering my calls at Tom Drexler were not going to do anything more than make sympathetic noises and promises that would not be kept, I called another company, which sent out a technician that very evening.

We will never count on Tom Drexler again. For anything.

Horrible service!  Had been a customer for 26 years but will never contact them again. Took a vacation day from work in order to meet them at my home. They needed a 5 hour window in order to make an appointment and then never showed up; they didn't call to cancel, they just didn't show. Why would anyone tolerate such despicable behavior?

I have 2 properties and have used these guys multiple times for HVAC and plumbing needs.  They always do a good job!