Best Backflow Services in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

I cannot say enough great things about this company. I'm hesitant as well because I don't want too many people calling and taking up their time in case I need them again. LOL. Today was the third time I have used them in 2 years (for different issues). As a school teacher my hours are not conducive to most companies hours and my budget is definitely strict, but Glanz and Buffat once again made it happen. Had guy come out (last minute) and unhook old spigot, cut pipe running to yard, and install a new outside spigot/faucet flush to the house. He was efficient, very kind, and cared about it being a job well done. It looks great and works perfectly. Great company and very reasonable!

I needed a new water heater, and Dial One did the job quickly and painlessly. Everyone I spoke to at this company was very friendly and knowledgeable, and it didn't take very long to get an appointment with them. The plumbers arrived exactly when they were supposed to, worked the whole time, and even did a few other minor tasks for me while they were there. Hopefully i won't have to call them much, but when I do need a plumber I'll definitely stick with this one.

Big John is by far the most knowledgeable tradesman you will ever have in your home. He has been working on our home for years. We were in a position where our home had suffered an electrical surge as was being covered by our insurance. Well a crooked adjuster was trying to deny our claim until Big John got the whole situation straightened out. I would highly recommend!

I would give zero stars if I could. Me and my husband had a bath installed a few months ago, they were supposed to come back and put on the shower fixtures as it was included in the price. It has all been paid for already. Me and my husband have left a message nearly every other day for over a month to have them come back and finish the job and put on the fixtures as promised. We have not received a single call back or response. We have gotten the runaround from three different receptionists everytime we call and they will not provide us with a direct email or number to call to speak with anyone else. We have called a dozen times and have gotten no where. This company is unreliable and will not complete their work. I will be voicing my experience to other sites to help prevent others from experiencing what we are going through.

This business is Unprofessional and Racist. DO NOT trust them in your home. Their employees are rude and have exhibited a disgraceful attitude multiple times. I will not be using this business ever again.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

I had a water line leak  4 months ago,  Davis & Davis took 2 weeks to come out & replace the water line,  2 weeks later it started leaking again. Davis & Davis took another 3 weeks to come out to repair.  The leak was due to a bent connector, that happened when they put the dirt back in place.  I have called them 3 times to come back out and level my yard.   Still waiting over 2 months later.  I have been told several different excuses.  They are-very hard to work with . I don't recommend this company!  I wish there was an option for no stars on this review. Absolutely the worst company I have ever dealt with.

In 2019 we had a water line break during the winter. I called a few companies, and daughtery's was quick to respond.

Their website offered free quotes, and I had questioned that over the phone. They were quick to send someone out to assess the situation.

Upon arrival, the job seemed harder then expected too quote, so I was told they would gather the correct personnel and be back out to the site.

Upon second arrival, they had assessed the area for roughly an hour. Gave me my options of either trying to find the leak, or just replace the entire line. I asked for a quote for both options.

A few days passed and I received a detailed quote of what I had asked for.  Its been a few years now but i believe we were quoted $120 an hour for labor.I agreed we would just replace the entire line, rather then go through the hassle of trying to find the leak.

I was not home the day they had broken ground. Upon breaking ground at 9am. They found the leak  immediately, rather then letting me know they patched the leak and cleaned the area and left.

I received a call around 11am saying the job was finished. I was surprised, they said they just went ahead and patched the line which we didn't agree too, however I was glad the job was finished. Until we got the bill of over $800.

The bill was not itemized and had a very quick due date. We don't let bills go unpaid, so we mailed a check when we got it. I did the math of the 2 hours at the labor rate they quoted us. And couldn't figure out how it was that high of a bill. At that pricing I would have rather had the line replaced as we talked about just to be on the safe side.

After paying the bill, I emailed the guy who got me the quote was generous enough to give me an itemized bill. There I saw where we had paid for the quote and the time it took to send the guys out. Their quote was not even close to what we were charged.

I wrote back confused, and got a response that was less then sub par. Somewhat along the lines of we are a Christian company, we've been in business for over x amount of years. We value our customers. That was the last I ever heard from them.

Just wanted to post this. I will say they did do good work, just didn't stay true to their quote and didn't communicate as I expected them to do. This was also a project done 2 years ago.

UPDATE: after having a 5 star experience th last time, I called Austin Bryan after a major leak from a toliet. They said They would be out the next day between 1 and 3 on March 15th 2018. Around 2 I had not heard from anyone, so I called. Left a message. Shortly I received a call and the technician advised I had been over looked in the system because there was an emergency and they some one would be there. Around 330 he showed up. He looked at the problem. We needed a new line from the floor to toilet, new toilet and auger and they would run a camera on the outside line and he would be back at 9 am the next day...you guessed it...no one showed. I got a call and he left a message saying that the boss wanted him on a big job and if I called him in the next few mins he would swing by. If not it would be later in the day. Ummm no. I waited around all day the day before and wasn't doing it again. I called the main line and left a message again and expressed my upset. Within 20 mins I got a call back. They came out around 1130 and did the work. However he said the other tech that was out the day before had the camera and he would be out in the next 10 days to do it. They said They were doing it for free because of the problems .
You guessed it....no one came back. No one answered my calls or returned them.
Oh we will address your complaints with services we will never actually do.
Sad. I was going happy with them the first time. Never will use them again.

I first called a big name company because we had a leak from our upstairs bathroom through the ceiling into our dining area. They said we had a tub drain needing to be replaced but we had a tubliner so they couldn't fix it. I got a hold of Austin Bryan Plumbing and they came out the next day. Come to find out we don't have a tubliner nor was it the tub drain. Our pipe had a big gash in it. They were very reasonably priced and worked quickly. Will definitely avoid the hassles in the future .

I wouldn't recommend this company because they do not follow up with you, they did not do accurate analysis of problem and they left me with an issue I have to get another plumber to fix.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!