Best Sewer Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

We called Ratterman a few months ago to install a waterline to the new ice maker & install a replacement faucet in the bathroom.  They were absolutely fantastic!  Thank you Chad & Keith!

This week, we had water in our basement due to a stopped up sewer line.  They came, they snaked, they pulled out large roots. After all that, water was still backing up in the basement shower.  AWESOME supervisor Chad came out and also found the backflow valve had seized.  He had to clean it out & free that up. (Sparing you the gory details.) It will still need to be replaced and we'll eventually have to dig up the yard and replace the remaining clay pipes, but... We have water! We have sewer! They have REALLY been awesome with everything they've done for us in the past several months.  

I even recommended them to my parents a couple of weeks ago when they had a basement drain back up.  They were there in less than an hour, late on a Saturday afternoon and took care of the problem immediately.  My parents were extremely happy with their service as well.  Thank you Ratterman!!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

They are super responsive, easy to schedule and communicate with, reasonably priced, and have great customer service. They took care of what I needed and were able to explain the problem and solution so that I knew what was going on.

I would definitely recommend this company. They were very professional and courteous. A job well done!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

I can't say enough about this company the associates are friendly and walk you through the issues. I have used them for other plumbing issues and I will continue to use them. Highly recommend them.

UPDATE: after having a 5 star experience th last time, I called Austin Bryan after a major leak from a toliet. They said They would be out the next day between 1 and 3 on March 15th 2018. Around 2 I had not heard from anyone, so I called. Left a message. Shortly I received a call and the technician advised I had been over looked in the system because there was an emergency and they some one would be there. Around 330 he showed up. He looked at the problem. We needed a new line from the floor to toilet, new toilet and auger and they would run a camera on the outside line and he would be back at 9 am the next day...you guessed it...no one showed. I got a call and he left a message saying that the boss wanted him on a big job and if I called him in the next few mins he would swing by. If not it would be later in the day. Ummm no. I waited around all day the day before and wasn't doing it again. I called the main line and left a message again and expressed my upset. Within 20 mins I got a call back. They came out around 1130 and did the work. However he said the other tech that was out the day before had the camera and he would be out in the next 10 days to do it. They said They were doing it for free because of the problems .
You guessed it....no one came back. No one answered my calls or returned them.
Oh we will address your complaints with services we will never actually do.
Sad. I was going happy with them the first time. Never will use them again.

I first called a big name company because we had a leak from our upstairs bathroom through the ceiling into our dining area. They said we had a tub drain needing to be replaced but we had a tubliner so they couldn't fix it. I got a hold of Austin Bryan Plumbing and they came out the next day. Come to find out we don't have a tubliner nor was it the tub drain. Our pipe had a big gash in it. They were very reasonably priced and worked quickly. Will definitely avoid the hassles in the future .

This is the worst experience I've had with any company that I've paid my hard earned money for and didn't get what I was told I spent 5700 dollars on a new furnace last year and I've  had to call in three times about it since. I also got Maintanance service package documentation and they didn't honor it wow I wont be recommending this company to anyone poor poor customer service after they took almost 6000 dollars from me. Before I paid they were just as nice and polite Jarboe's heating and cooling have no integrity one star don't  no how to give half a star

I have used them several times with decent service. If you have a clogged drain or something basic I think they are fine. I called for a quote to replace a galvanized supply line and the plumber they sent did not have the expertise to quote the job, then I got a 85$ bill for a quote I did not get.

I've dealt with Drexler in the past, with mixed results; I use Dauenhauer now and have been happy with their work. A week ago, my mom's washing machine drain backed up and needed repairs, and she wanted Drexler, having done business with them before. The tech arrived, did a minor repair on her kitchen sink plumbing ($100), then proceeded downstairs to look at the washer drain. After some commotion, he re-emerged and told her the drain line couldn't be cleared, and that the entire service line from the house needed to be replaced at a cost of $6200 and some change. Or, she could opt for additional interior work, for a total of $8800. This, of course, is second opinion territory, and what their tech didn't know is that mom actually bought the HomeSense sewer line replacement insurance that the water company likes to push. I called them and their contract tech decided that the problem actually lay in the pipe under the basement floor that connects to the external line, failed to clear the blockage ($210), said the repair wasn't covered by HomeSense, then quoted a much lower but still high cost of $2300 minimum to dig up the old line (and a little of the basement floor). At that point I called in Dauenhauer, who opened the line in 15 minutes for $250 with a six-month warranty. I can't say whether Drexler's tech simply didn't do the work properly or he saw a 90-year-old pigeon waiting to be plucked, but the rapidly accumulating body of stories of inflated estimates on this site seems telling.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!