Best Emergency Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Small company (fast growing) with impeccable quality and ethics. I have been utilizing this service since it was a two man operation plus the lovely Bonnie fielding all calls and scheduling.

Great quality
Great service
Great attitudes.

Each plumber I have met from this company represents the owner, Ian, perfectly with their friendliness and informative nature.

He has grown considerably since I found the company but the service and quality have remained the same.

It was a pleasure meeting Rick today. He responded quickly to fix a leaky faucet, was super polite, and the price was reasonable. I would definitely hire him again!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

Warning if you are thinking about buying from Jarboe's heating and cooling do NOT. They give the worst service I have ever experienced. I bought an air conditioner from them last year. It has since stopped working. I have called several times. The first appointment I set the people did not even show up. They finally sent someone days later and I was told they could not help me fix it. They said they would be back and that was over a month ago! I keep trying to call customer service and they wont let me speak to a manager. This is ridiculous! I highly recommend using someone else.

Update:
I have spoken to Nathan Williams and his response is they will be able to service the air conditions on June 25. This will be 2 MONTHS after I made the first call. This is unacceptable since they have told me on multiple occasions that they would be coming out to my home today. They have the nerve to tell me I agreed to the June 25th date which is not true! I have moved my work schedule around in order to be home for the service. The heat index is increasing and now it is becoming unbearable.

Update:
I have a dispute that I opened with the better business bureau I cannot wait to get this resolved. They took $500 from me for a service agreement and they have not been to my house one time. We have scheduled three different appointments and they did not show up any of those times. I've dealt with their customer service Nathan Williams and he kept telling me they always do the right thing yet never came out within three phone calls and always had excuses each time. I called Maeser Plumbing and heat and air they were out the very next night and fixed everything. If you had the same experience with them you can call the BBB at 502-583-6546

New Update: it is 9/9/2020 and I have yet to receive my $500 refund. This is ridiculous! I have never dealt with a more unprofessional business in my life.

I had Tom Drexler come to my house to fix a 1ft section of my sewer main and put in a clean out. I had already dug up the pipe, so this job would probably take 1 hour.  They originally priced this work at well over $2000. From the look on my face, the guy quickly started dropping the price. They eventually offered $1184. I called another plumber who did the work for $500. That's right...1/4 of Drexler's original price. I am a 24 yr old female homeowner. I feel confident that they were planning on playing my (appeared) ignorance. I will say that the employee that came to my house was very nice and professional. It is not his fault. I assume the company advertises $99 unclogging services and then when any other work needs to be done, they already have people's business so they offer outrageous prices. I would recommend that you go to a hardware store and ask for a small independent plumber recommendation.

I use them a few months back and I called them 24 hours in advance for a stopped up toilet.. I got a time slot between 5 and 7.. I called them at 7 to see how they were running.. the lady says , oh we were getting ready to call you because she's going to be late but since it's going to be after 7 we're going to have to charge you the after hours fee,  I said I don't think so.. I called you all 24 hours in advance and now you're telling me at the last minute that she's going to be late so therefore now I have to pay the late fee... they did end up waiving  it and then a lady shows up and didnt do anything , she didn't snake it.. all she did was try to plunge it,  which I've already done so it was useless for her to come over anyway

We have used New Circle Mechanical for several plumbing, electrical and HVAC issues in our personal residence and rental homes.  We will continue to use them and recommend them to friends and family.  The technician, Shawn is prompt, professional and knowledgable.

This time we called them to clear the furnace drain line.  Unfortunately, they were unable to clear so they suggested running a pump to the sump which would be cheaper than re-plumbing the line.  They also suggested adding a ground rod to the house for protection and repairing some sewer caps that had been destroyed in the yard by lawn mowers.

We will continue to use them in the future