Best Emergency Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Small company (fast growing) with impeccable quality and ethics. I have been utilizing this service since it was a two man operation plus the lovely Bonnie fielding all calls and scheduling.

Great quality
Great service
Great attitudes.

Each plumber I have met from this company represents the owner, Ian, perfectly with their friendliness and informative nature.

He has grown considerably since I found the company but the service and quality have remained the same.

Whole I did not choose this company for my repair needs, they were extremely fast in responding to my question on here not to mention polite and professional.  I will definitely be contacting them again if needed.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Called with emergency at 9:00 at night. Sinks, toilets etc backing up. They spent 2 hours to get it fixed and cost over $300. Today it started backing up again-called. We were told if they came out again we would be charged again. Not fixed first time and less than 24 hrs and will be charged again-never call them !

I am lowering my rating for this company because even after multiple visits from the, they can't longer find any record of me in my system. This includes the record of my purchasing a service plan. I'm glad I have the paperwork from their last visit. They also fail to show up during their two-hour appointment window. When we called to see where the technician was, guess what, they had nothing in their system. I'm glad I kept the reminder text they sent me. I will find another company.

ETA: This company can't even cancel an appointment correctly. After failing to show up, with no notification, I told them I did not want anyone else to come out. Well, I just got a call from a technician saying he was on his way. No thank you. I also agree with another reviewer who claimed the company will try to upsell you. They will.

After having 3 separate companies come out to try and fail to fix my clogging issues Tom Drexler came in to save the day. Hundreds of dollars spent with other plumbers and it was a ten minute fix. You will be my first call every time from now on.

Woke up Tuesday morning, water heater leaking in laundry room, argh! Checked Yelp for recommendations on plumbers, called Dauenhauer. Immediate contact with a person, scheduled appointment for same day between 11-4pm, showed at 11:45am! Evaluated problem, installed new water heater same day, problem solved, water gone. Impressed! Thank you!!!

I recently had New Circle Mechanical out to my house to look at my fireplace.  The technician was very knowledgeable and very professional.  I thought the service call was $59.00 and the technician found nothing wrong with it.  He just used the shop vac and then lite the fireplace.  I also had him check one of the gas lines on the heater. All he did was look at it and it was fine.  He told me just to clean the heater and then light it.  My total bill was $125.00. It is my opinion that the service call should have only been $59.00 expecially since all the tech did was vacuum the fireplace and light it.  The tech was wonderful just not sure about the prices.

The following week I called for service to light my heater.  The pilot would not stay lite. So Shawn came out. He was also very knowlegable the professional.  My heater needed a thermo couple(?).  The part was $35.00 then he charged me $120.00 for one hour plus the $59.00. Which brought my total to $225.00. Then at the end of the service call he said if I filled out a survey I would receive a $50.00 coupon for my next service.  I should have received one from my first service call but Shawn said it probably hadn't been processed yet and that I wouldn't be able to use it but he would check when he got back to the office.  I'm just not sure about the company's pricing. It seems like it should be one price and then you are charged another price.

Now I should receive a $50.00 coupon for rating the service call and a $20.00 coupon for posting a review.  I will see what I get. I would use them again, but I will get a firm price from Jason before any tech comes out.