Best Dishwasher Repair in Los Angeles CA

It's my second time using them and every time they are very professional and the service fee is reasonable.  In fact in the second time they did not even charge me at all since it was just a matter of turning the water on since I did not even realize that my valve under the bathroom sink was turned off.  I feel silly but at the same they had their every right to charge me for making the home visit.  911 Plumbing will be the only service I will call from now on for all my plumbing needs.  They are honest and professional.  I highly recommend them.

Great service, very professional works quickly and effectively highly recommended. Doug was communicative and gave great input on how to prevent future occurrences of clogged drain. Was able to fix two items quickly. Was very honest and very well priced

On communication: 5/5 stars. This is the first time a contractor consistently picks up their phone, texts, communicates, and confirms in a prompt manner 95% of the time. I appreciate when they do this, it's rare, and in my book this counts as reliable and trustworthy.

On timeliness: 2.5/5 stars. 80% of the time they would show up half an hour to an hour and a half late past the time they mentioned. They gave plenty of reasons of why but for me it's a simple solution~ just learn how to estimate time more accurately and give yourself a thirty minute to an hour buffer. One thing I really don't like is that they would say they were late due to x, y, and z but they'd show up with a Starbucks cup.. ok, again, I don't care if you went to Starbucks, lunch, I encourage breaks and I understand that you're busy and it gets hectic and that there are multiple clients etc.. but don't tell me 2 when you really meant 3:30. The few times they were on time it was refreshingly surprising. Also shocking that one of the main field managers was in the military and would be late, I actually have friends who were on the elite Navy Seals 6 team, the ones who captured bin laden, amongst other incredible veterans and I frequently raising awareness on veteran issues, they are some of the most outstanding prompt timely people I know, so I would maybe not share the whole I was in the military thing unless your timeliness fits the bill, tbh (no detail too small). When I gave them the critique in person they received it nicely, but responded with something like I won't argue with you because that's poor customer service... Ok, yeah what about hey sorry for being late, thank you so much for pointing that out, we'd love to elevate the experience for everyone.. I understand not everyone takes criticism well, but to anyone reading this just know it's not a personal attack when someone goes out of their way to point that out.. in simpler terms, if you had a snot hanging off your face, wouldn't you want someone to tell you (in private / discreetly) so you could fix it? I would a little embarrassed but so thankful to that person for telling me. I digress.

On the workers as professionals with integrity: 3/5 I believe they knew 100% their trade and anything they weren't sure if they contacted their boss. They have integrity and respect for their job and the company. I felt safe, they were incredibly hygienic and always put on shoe protectors even though our shanty tile floor really didn't need that, but I really appreciate those little touches. They disinfected the area before installing our new water heater. Anytime they needed even the tiniest touch to perfect the job they would go out and gather the materials.

Price: 3/5. I believe it's on the pricier side, however I do believe it was fair due to the quality of their service and product. During installation a valve broke, there was a flood some drama, but they fixed all of that on top of installing a new water heater. I love when a company does not try to nickel and dime. As I mentioned above, they truly have integrity and love when it comes to their job and the company. They also gave us a warranty and said they'd come out to fix the pilot on the second or third year. They also taught us how to work the water heater and educated us entirely on how it works.

Installation: 4.5/5 they often times under estimate the amount of time it would take to complete something. I'm not sure if they just like joking around with each other but they said ~ he'll only be here for about 20 more minutes and he ended up being there for 4.5 more hours. I truly don't care how long it takes, but again... Just work on improving time estimate.

Final thoughts: I would recommend them, I felt safe and secure with them. I trust them. I would also keep it 100 and communicate exactly what you'd like and all that stuff, speak up. I felt like they treated me with equal respect to my husband - major huge bonus points cause I can't tell you how many men I've had to chew out and put into place and let them know who is boss. Yeah, I just won't tolerate guys who I contacted and hired to talk down to me and talk up to my husband. Hahahaha that's something I'm comfortable doing, I will bust down if ever there's any kind of special hi boss crap going on to my husband and them treating me like an inferior object.

Paul did good work but beware of the rather misleading 10% discount. Does not apply to material and not for flat rate jobs either. Turned out to be insignificant in my case.

Couldn't be better! We had a big bath faucet leak, called Jay, he said he might be in the neighborhood later. He was and he called, he came over and had it fixed in less than a hour. All told, our plumbing problem lasted less than 12 hours. Thanks Jay!