R M.
10/07/2019 12:00:00 SA
For ten years, I have been searching for a reliable plumber in Hollywood. Finally I have found him. His name is Jay and he is very professional and reliable. I've read all of the other reviews here, and I agree with them.
For me, Jay took on a massive challenge of replacing the main sewer line on a steep hillside. He gave me a very reasonable price, he started the job exactly on time and finished ahead of schedule.
The work was very difficult because of the hillside location and yet he never complained. He just got to work and did it fast and well.
The job was extra complicated because the digging and pipecutting and replacement were done in a neighbor's yard on the hillside above their house. As you can imagine, this is a very difficult request for a neighbor to accept and get comfortable with. But I did get permission and I promised my neighbor that Jay would do the job without any disturbance. Jay did not let me down.
Jay and his crew were supremely professional. They were so quiet and so efficient that my neighbor did not even notice they were there working until I texted to let them know that the job was already done. Afterwards, there was literally no trace of the digging.
The other thing I noticed about Jay is that he uses state-of-the-art equipment. He showed me the scope down the sewer line, which is hundreds of feet in length, and it was all very clear in color on the video monitor. He also used a metal scanning scope to find the pipe on the hillside and he has a state-of-the-art system to line the old pipe with a fiberglass sleeve. I felt very confident about his ability to do the job correctly.
Jay is a good communicator. He explained to me very carefully every step of the repair job in advance. At each major step during the repair, Jay climbed up the hill and invited me to come down and inspect the work. I like knowing that the plumber is not afraid to show his work and is willing to explain it to a customer. Not all plumbers want the homeowner inspecting their work. Jay is okay with it because he does good work.
In sum, I recommend Jay highly. He is trustworthy, reasonably priced, prompt, thorough and reliable. You can't ask for more.
(Also, I have previously hired four different plumbing companies, including the two big ones, and they were very disappointing. Three of them created more problems than they fixed. From now on, I will only go to Jay for all my household plumbing jobs).