Best HVAC System Repair in Long Beach CA

It never gets cold in Southern California but of course when it did I realized that my heating unit was broken. I called Western Heating, air conditioning and plumbing and set up an appointment for repair. Rick came out and quickly figured out the problem. Rick returned promptly the next day and fixed the heater without any problems. The cost was reasonable and the service was great.

I'm a business owner in Huntington Beach who has dealt with several HVAC issues in the 4 years I've been open.  I have struggled to find a company who offers timely, friendly service and have actually been appalled at how rudely one company I worked with consistently treated me.  So I am extremely happy to have discovered Stephens.  They have been out to my business three times in the last couple months and all three times they had a quick response time, were very reasonably priced and their techs were extremely knowledgeable, helpful and friendly.  I'm not going anywhere else for service from now on!

Just want to say great service. Honest work and fair price. They are in the business to help you out not take advantage. Appreciate the work they have done for me in the past and will definitely continue to use them.

Biggest waste of time. We were given an estimate of $6400 to fix a corroded valve by the water meter. The technician said he needed to dig up concrete. We called a different company for a second opinion and they fixed it for $200.   Stay away from coast plumbing!!

My kitchen sink was leaking and the water was warping the wood.  I had North Highland install a new sink and am very happy with their service.  I got a number of estimates including some from other 5 star businesses.  North Highland was clearly the most reasonable estimate.  They were responsive on Yelp messenger, they had many time slots available and he came when he said he would.  The dependability was a huge plus because I had to make time from work to get this done.  He was quick and polite.  Highly recommend!

My air conditioner needed refrigerant added. I had this done previously in the past, once per summer (2x last couple years).

I hired a new company because I saw that they were local.

The technician that came to work on it and I discussed this when he got on site. He checked the system and confirmed that it was low. He told me he didn't have enough on him so he would need to return to the office to get more. He arrived at 9:15, brought me the receipt at 12:15. He attempted to charge me for the full 3 hours even though he was gone for over an hour. He removed one hour after sharing that I thought he should have come prepared.

I called the office and explained to them that I still felt like I had been overcharged as it doesn't take more than 30-45 mins to top off the refrigerant (based on the last two tech visits from other companies, they only charged an hour). I requested to speak with the owner (not available) and then requested they review the invoice and confirm it was appropriate. No response.

To be fair, they were responsive, sent out a tech the day after I called and left a message. The tech fixed the immediate issue (adding refrigerant) and the system is cooling the house as expected.

This was probably one of the best service calls I have experienced in a very long time. My Tech's name was Armando, and he was just about perfect.  Showed up ahead of the appointment time, was very professional and thorough in his explanation.  My AC unit was out of refrigerant and needed filling badly.  Not only did he fill the unit with refrigerant, but he also changed my dirty AC filters.  Not only did he change the filters, but he completely cleaned the grills, and secured all the screws in the wall as they were very loose.  He didn't have to do that, but he did.  He did an outstanding job and will definitely call them again. Excellent work!!