Best Water Heater Repair in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

I have used this company twice in the last several months. Mike was great to deal with and always followed up. Kenny has done the work both times for me. Very professional, courteous and leaves clean work area.  Arrived at designated time and did a fantastic job. Up front pricing. Would recommend !!!

Excellent!
Arrived within an hour and price was reasonable, speedy to fix problem (a stuck sump pump after the biblical rains of the summer of 2011). I plucked this one from the yellow pages, and would recommend him.

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

Sprio at Empire saved us this weekend. Our water heater went out on us and other services couldn't find a unit that would fix where the existing one was located. Spiro found a new unit that would fit, got it fast and installed it for us on a Saturday. Having hot water through the weekend in the middle of winter was a lifesaver. Thanks Spiro!

Very professional and efficient! 10/10 recommend. Prices are fair and reasonable. Great work!

Very fair pricing, easy to contact, and explained what he did in a clear way to someone who has no clue about plumbing. He was able to come the day I called him too which was very helpful. I would recommend him and use him again in the future.

Hamilton Plumbing installed an 80 gallon electric hot water heater for us this morning.  Vernon and Mitch were on time, got the job done in record time, didn't leave a mess.  Awesome job.  Thank you guys!  Would use again!

Did a great job diagnosing our water pressure problem. Plumber definitely knew his stuff and fixed the issue quickly and efficiently. Great service and very professional.  Service was on 10/6/16 in Arnold MD.

I love working with Caton's, not the situations that arise that bring me to work with them, but I love working with them. I use them at work for any plumbing needs we may have, but I have also used them at my own home when we had a water line crack. They are always extremely quick to respond and get the job done quickly. They even had their own restoration team come out to help me clean up all the water at my house. Great company to work with.

Tried for 3 days to get them to come out for a quote.  After no phobe calls back we had to chase them for a phone call, just to find out that they think our job was to big....
However they never came out to find out that the job wasn't big... so an other words is that they lie to customers! Warning don't use

We used Abbotts 11 years ago because we wanted to switch to a Noritz tankless water heater. They did a great job but they tried to inflate the price of the unit by $1500 because that was the tax credit we were going to get back. Shady if you ask me....

Fast forward to May 2020 and we need to replace that water heater. I looked on line and I could purchase the replacement Noritz system for $1587. When their sales guy came out hey first tried to tell me that their base charge was $4700! I laughed in his face and he then said but your cost is $3500. I said to him so you are going to charge me $2000 in labor for a 3-4 hour labor install? No way! We settled again on a price and they did a great job but I don't like the greedyness at all! I would use Len the plumber before I call them again.

If I could give a zero, I would. THIS IS A HORRIBLE REVIEW! On March 17th we had a toilet emergency at 3:30 in the morning where my 6'7 post surgery husband fell and broke the toilet and tank. Water was EVERYWHERE. I called Bailey Bros. and he did not feel it was an emergency and said he would be out between 9am and 11 am.. Needless to say he was late. He barely looked at the toilet and immediately said he would have to remove all the base boards and saw 10 inches up from the floor to check for mold. He promised me he would be back and it would be fixed by 5pm. At 2pm, my husband called him and he said he wasn't coming, probably because I did not fall for his SCAM and BS about the ridiculous repairs he wanted to do after looking at the toilet for 2 seconds.PLEASE DO NOT USE THIS SCAM COMPANY YOU WILL GET LIES EXCUSES AND MOST LIKELY A JOB A TWO YEAR OLD COULD PROBABLY DO BETTER ALL HE HAD TO DO IS CALL TEST EMAIL to let us know but when he lost his scam charges he bailed out.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.

I called this company because I needed a drain unclogged in my house.
When the man came he saw water backing up in my tub so he put the rotary snake into a drain pipe under the bath room vanity.  He made such a mess with that smelly stuff that came off his equipment and splattered all under my sink vanity.  That didn't fix the problem so he said he would have to go under the crawl space to snake the pipe down there because he said he couldn't snake under the kitchen sink because it wouldn't work.  He told me he couldn't do it that day because he had an personal appointment to go to and they would come back tomorrow.  The next day a different person came and he said he would be able put the snake the kitchen drain pipe after all even though the first person couldn't do it because of his appointment.  The water backup was fixed but they charged me an additional $250.00 for having to come again the next day.  I paid $500 to clear a clogged drain.  And left with a mess from the first day.  I called the company but the woman didn't seem to care about me being ripped off because the first man had to leave  because of an appointment.  They used a christian logo on their ads but Beware of the Stilwell Plumbing  & Drain Cleaning Company!  :(