Best Heater Repair in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

Took a little longer than expected to complete the job and he charged more, but it got done and Mike is a nice and respectful guy who kept me informed along the way.  I would use him again!

I have been using Forster Plumbing for about 15 years, and they never disappoint.  Brian is the owner/operator and generally has 2 or 3 experienced plumbers working for him.  I find it so much more pleasant dealing with a small outfit rather than a mega operation.  One hundred percent of the time that I call, Brian himself promptly answers the phone.  I can't say that about very many businesses - particularly not in the trades.  Beyond that, he or his crew have appeared for their promised appointments 100% of the time.  The work is top of the line quality at very affordable prices.  I long ago stopped asking the rate because I am confident that the total charge will be reasonable, and it always is reasonable.  Indeed, rates can be deceiving anyway.  The real issues are integrity and competence.  Respecting both, Brian excels.

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

I hired Empire Plumbing and Heating today to fix a plumbing issue at our PAPYRUS location located in the Towson Town Center.  Not only were they fast to respond and fix our issue (it literally was less than 30 minutes from when I called them ) they were efficient and completed the job quickly and price was amazing. I would hire them again. I highly recommend them.

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

Excellent, quick, and fixed the issue I had with the pipe leaking. Came out asap and had all the materials on hand to fix the leak

Fantastic and quick service at a fair price. I was very impressed by this father and son owned business.

Our new renters called one day to say that water was leaking from the bathtub overflow drain downstairs and through the vent.   Since we live about an hour away I looked online to find several plumbers to call.  Several never responded or had full mailboxes (one hasn't called back even though it's been over 24 hours).   Chesapeake was willing to send someone out but when I started asking about the details of what the problem likely was, one of the staff explained the process, which sounded rather simple.  I asked if this could be a do it yourself project and she responded yes (if you are handy).  I really appreciated that they didn't steer me towards business to gain profit.   So far we did try our own fix by replacing the gasket, and it seems to be working.   If not, then I've reached my limit if what I personally would do without a plumber and will call them, as I appreciated their honesty before.   I give 4 stars based on their helpful conversation - though I've not yet had anything serviced by them.

My shower had a leak on a 3rd floor bathroom floor in a federal hill townhouse.  The shower drain had a access panel on the second floor.  Catons came out and failed to diagnose the issue.  Did not bother to check the diverter and unnecessarily damaged my ceiling in the process.  They gave me an estimate for$1,100 to replace the drain without doing the necessary steps to confirm it was actually the drain.  I had a second opinion and the plumber quickly found the issue.  I would have.

Made two attempts to contact this company for work and have been ignored both times. Left a message with the company via an employee and answering machine. Never heard anything back.

Stay clear of this company.  They charged $350 for a leak inspection for a high water bill, then gave $3500 estimate to replace the a sink faucet, a tub faucet, and fix a running toilet.  Their inspection was completely wrong!  Another plumber did not find any leaks that would cause my parents' water bill to double in a three-month billing cycle by using meter readings.  Water left running was the cause.  The service manager, Tim said there was nothing he could do.

Had him come to pull a permit for a gas  pressure test (inspection) and paid $350 for that.He came ,did a preliminary test and found the line was leaking,quoted me $3250 to do the repair of the gas line.I had it fixed for $500 using someone else.He then refused to pull the permit for the inspection and also refused to return my money so I disputed the charge with my cc and also placed a complaint with the MD board of plumbing.

Seems like a shabby individual to do business with ,try to avoid and use a real decent professional if you care about your money.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.

Stilwell put in a water heater January 2015. A gas leak was found by a profession about 9 days after the 1 yr warranty.  We called Stilwell emergency line immediately, we never got a call back, we called them back in the morning and was told by a very nasty and sarcastic young lady that its out of warranty so they will charge us a full service fee to check it out ( the same fee they would charge a new customer).  We had someone else come out and fix the gas leak (that was  in two places!)  And they also said there shouldn't be any rust on the top of the heater after one year.  We then went to the BBB and after filing our complaint this is Stilwell's unprofessional response.....

Water Heater installed on 1/9/15. County inspector arrived 1/14/15 and passed work. Customer has a 90 day warranty with their home warranty company on said work. Complaint filed on 1/27/16. 9 months out of warranty. Even if we go by our warranty of 1 year which we don't have to but being the responsible company we are the customer is still 18 days out of warranty. So the question is how long should a company extend its warranty for, 1 hour, 1 day, 1 week, 1 month, 1 year how about we all just live by what we agree to and take responsibilty for our

Addendum 2/19/16

This is Stiwell's unbelievably unprofessional response

  'As i stated prior, this has nothing to do with us. Our warranty was over and we have no obligation to this customer at all.'


Be careful when you deal with this company's