Best Drain Field Installation in Austin TX

Fast, friendly, and effective! I was able to get a same day appointment to fix my shower, and he showed up on time and was able to find and fix the problem quickly.

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

Schedule an appointment to have my water softener inspected and serviced. The company didn't bother showing up for mu scheduled appointment.

Called on a Monday morning regarding a leak we found over the weekend.  The man who answered the phone informed me they would not be able to get to us until Wednesday , and if they could get there sooner they would call.  Wednesday rolls around and no call , no show. I gave them the benefit of the doubt and waited until 5pm to call them and ask what happened and just got a cold shoulder shrug as if that's normal business at Lantz. Was told maybe the next afternoon and that they had been telling everyone they were busy that week. Well , as a matter of fact , NO you didn't or would have called a different company that day.  No excuse for  not calling with today's technology. I do general contract work and wish i could just take someones info and then show up on m y day of choice at my leisure , what a nice world that must be.

Update - got a phone call this morning with an apology.  Nice thing for the company to do as most wont even do this anymore , but the fact remains , do what you say you are going to in the first place and the hassle is avoided all together.

I use this company exclusively. They are the best. Fair, reliable, know their stuff and EFFICIENT. Eric and his team are above reproach.

My wife and I felt very threatened when Mike came to fix my clock toilet. He smelled like alcohol and was visibly agitated and often raised his voice and talk down to me like I was stupid. When I hired a different plumber to redo Mike's work, he showed me all the lazy bones shortcuts that Mike took repairing my pipes.