Best Thermostat Repair in Aurora CO

Excellent service! Got back to us quickly and was able to fix our heater the same day it went out. Super professional, kind, knowledgeable and affordable!

Tom with Courtesy Plumbing did GREAT work on a complicated boiler replacement job.  Reliable! Honest. Fairly priced. Skilled/knows his craft.  Courtesy Plumbing will be our first call when we need heating and plumbing help again.  THANK YOU SO MUCH!

Elias was excellent! He immediately resolved my AC issue and I'm now cool! I highly recommend them.

Bill and his team are awesome! With the recent heat wave and no air conditioning, they totally understood the urgency of our situation. They were extremely professional, reliable, and knowledgeable. After meeting with lots of other companies, Summit stood out and I'm so glad that we chose them to do the job. They replaced our entire unit in just about 5 hours and after weeks without air conditioning we were so thankful for their hard work!

More interested in fishing for suckers than doing actual plumbing work.  
Will charge you $87.50 to give you an estimate.  
On the phone they say, I'm not technical when asked for a labor rate, Only the techs can tell you our rates.  
Can you have a tech call me and tell me the rate?
No, they have to come out..

I scheduled an appointment over the phone with TNT Home Services, but no one showed up, called, or emailed.  They were a no show/no call.  Very disappointing.  I will call another company to help me with my needs.  0/10 - DO NOT RECOMMEND.

I did not have a good experience with Save Home Heat. I initially called because my thermostat was not turning off my heat, and our heat was stuck on. The technician was polite and professional, and replaced the thermostat in 20 minutes, for which the charge was almost $300! When I wrote to the company to complain, the owner wrote my back a long letter explaining that they needed to charge these rates to run their company, and that part of the charge is because the technician (Gabe) was so experienced and could diagnose a problem quickly. I felt that the charge was exorbitant and I wasn't happy. We went on vacation for 10 days right after that, leaving the thermostat at 65. When we got home, the apartment was really hot at 75. I turned the thermostat was down to 52, and realized that it was not turning down the heat. So, I called back Save Home Heat who wanted me to wait two more days for the same technician to come out. In the meantime we were having to open our windows to be able to let the heat out so we could sleep! I insisted on having someone come out that day, which they were very reluctant to do even though someone was available. I explained to the new technician what had happened, and he immediately checked the valve on the heating unit that the thermostat was controlling, which he said was old and needed to be replaced. Another $287 charge! If I was charged $287 the first time because the first technician was so great at diagnosing problems why did he not test to make sure the thermostat he installed was indeed working with the system? I called again to protest the second $287 charge and was told that they had waived the trip fees. OK, well when I had first called they said they only charge a trip fee if it is something they can't fix or I decide not to perform the work, so the fact that they waived the trip fee didn't mean anything. In sum, I would not call this company again. Their charges are ridiculous and they don't take responsibility for their mistakes. Poor customer service!

I made an emergency appointment for a leaking drain pipe. They told me they would be at my house between 2 and 5, I made the appointment at 10:30am. They called me around 5:30 and said that they left a voicemail at 2:20 telling me that they couldn't come, but they DIDN'T leave a voice mail, they never called me until after my window had closed, and they contacted me through NONE of the other means that they notified me of my appointment, text and e-mail. Had I known, I would have hired another plumber.

But now YOU know in an emergency that you should definitely call another plumber.

Amazing service! Josh was extremely professional and informative throughout the appointment. Highly recommend go all HVAC needs

Quoted $2700 for a 40 gallon water heater. I was floored. $500 for the heater and $2200 in labor. Wow, I'm in the wrong business. Very pleasant guy who came out to give the quote. Same day service and called to let us know he was on the way.

We asked Plumbline to quote us a Heat pump system, that was eligible for the Xcel Heatpump rebate.

Jay Sohn, the sales guy showed up. Made a comment that a heat pump system could cost $10,000 or more, and looked at me like....Can you afford that?
He walked around the house, did not appear to make any notes, and then left. (Never to be heard from again.)

So.....two weeks later, it's difficult to take these folks seriously.

Rog

Do NOT use Plumbline!! We had them come evaluate our air conditioner because it was freezing over a couple times in the summer. They came in, said that repairs would cost over $1000 and with a unit over 10 years old they just recommend replacing the whole hvac system, costing on average $12,000. They never gave details of the problem at all, and just had their scheduler on speaker phone to schedule an appointment for a new system evaluation. They said they would email us the details of their evaluation, and 6 days later we still haven't received anything. So, we paid them $79 for absolutely nothing. We never got answers to why it was occasionally freezing over or how to fix it. We went with Golden West, they did a full evaluation, gave us several options and prices, and were very thorough and knowledgeable. They also informed us our unit isn't even 10 years old and never brought up buying a new hvac system, as our problem was not even close to being that bad! I will NEVER use Plumbline again.

First, thank you to the service techs that visited my home in a time of distress.  So far everything appears in working order and your work has been great just like your demeanor. As for customer service /billing, the demeanor of office personnel was less impressive.  When I asked billing statements I received different responses each time I spoke with someone.  I felt like I was being brushed off, I felt like they got my $3900.00 they don't want to talk to me anymore. I was told itemized billing and receipts are confidential company records that I as the customer am not privilege to.  So I went to the store to find out what each item costs. Based on all materials listed on the invoice it would appear I have been charged a $700.00 mark up on materials. I did some research I have found items required for the job not listed on the invoice total of $170.00 which leaves a credible mark up of $530.00. This is with all items already rounded up to the simplest dollar amount (after tax amount 6.99 round up to 10.00). In addition to going out to the store and ringing up each of these items, shopping online, and getting quotes from other companies (should an already distressed customer have to do this!!??) I received different estimates (of course after the fact of spending the money due to the emergency situation) up to $900.00 less than what I paid.  This is based on a price with a discount of $165.00 I should have been granted and still have not received. I am sure the pricing of this unexpected disaster would have added up if I was given the documentation I asked for. Why hide it you already got your money!

Most amazing experience with the most outstanding people.
My initial request was for an AC and furnace cleaning.  The AC report was great, I was very relieved to know that my AC unit is in good condition and wasn't going to break down any time soon. The young man than cleaned the furnace. The furnace report was bad. The previous owner of my house installed the furnace with a lick and a promise. But Fix It 24/7 came to the rescue! I wound up having to buy a new furnace, which is better than breathing in carbon monoxide. Fix It 24/7 did an outstanding job and the installers, Ronald and Alfredo, were top notch. Their work and service is superior than any other company I've done business with. I am beyond satisfied. I HIGHLY recommend Fix It  24/7 for any HVAC or plumbing need. Fix It 24/7 is the best in every way!!!