Courtesy Plumbing & Heating

My husband and I recently purchased a condo, and as part of our home inspection, the inspector noted the water heater was 17 years old and that we should prioritize getting it replaced. Okay, no problem--I called 3 plumbers as well as Home Depot for quotes.

On the low end (Home Depot) I was quoted just over 2k for a new 40gal heater. On the high end, I was quoted $3200. I decided to go with the middle option, Courtesy Plumbing, which came in around $2600 and included the tank, labor, disposal of the old tank, and modifications to put the tank in per updated codes. Ryan took the call, came out for free to check out the space, and came back a couple days later for the install.

I appreciated that Ryan was transparent, courteous, and diligent. He and his partner got it done correctly and they left no mess or evidence of their work besides my brand new tank. He even did a water pressure test for me after he had some concerns that our pressure was too high. Rather than immediately try to upsell me on a regulator, he got creative and found a way to test the pressure, only to discover that it was actually fine. As a layman myself, I felt reassured that Courtesy was not trying to trick me out of more $.

I also upgraded to the silver client package after they finished the job because I liked them so much. We'll eventually need HVAC work done in here, and I will be calling Courtesy.

Thanks to Ryan, and extra thanks to Courtesy for acknowledging my husband's service as a USMC veteran and offering us a discount.

Tom with Courtesy Plumbing did GREAT work on a complicated boiler replacement job.  Reliable! Honest. Fairly priced. Skilled/knows his craft.  Courtesy Plumbing will be our first call when we need heating and plumbing help again.  THANK YOU SO MUCH!