Best Emergency Services in Irving TX

Great service from the initial call through completing the service. He showed up as promised, educated me while working, charged what he quoted, and went beyond the call of duty to deliver superior service. Hopefully, you don't have an emergency as he stays busy and it might be difficult to get an appointment. If you do get an appointment, you will never call anyone else for plumbing services.

And btw, the owner's name is Robert--not Darrel.

I made an appointment for the next day between 12:00 & 2:00.
The lady said someone would call before arriving for appointment.
He called and arrived an hour before appointment time.
He described the problem and solution that I already knew, quoted me a reasonable price, had the repair done in a few hours and cleaned up real nice.
Good, reliable service, thanks!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

These plumbers are the best. I cannot express how thankful I was when a call for an estimate resulted in the plumber helping me find ways to solve the problem myself. When it was clear that I couldn't, I called them back. My problem was fixed by an honest, hard-working, professional man who fixed my leak perfectly!  I'm also thankful that I didn't have to sell an organ to get exceptional service and workmanship. Thank you, Blue and Brian!

02/10/2021- Wednesday

 Mr. Sam deserves more than 5 STARS!!!! He's very awesome and knowledgeable!!! You can FaceTime or call him in advance so that he can assess your problems or issues ahead of time!!!

972-8019798
Cell:  214-799-3343
[email protected]

One of my hot water heaters decided to spring a significant leak at 9 o'clock on a Sunday morning. I called the nearest Plummer that was open 24/7. I cannot believe how fortunate I was to find this plumber! Fred came and fixed the problem. Immediately. This is absolutely the best Plumber I've ever come to service my house -- And I have had quite a few. His work is careful and meticulous, and he's very respectful of the house environment, and takes care of everything. Besides just being a very nice person, he's an extremely competent plumber. I ended up having him replace the other water heater, as well as some other plumbing tasks that did not need immediate attention. But I was so impressed with his work, and his pricing (he didn't even charge me extra because it was a Sunday) That we took care of many large tasks in the house that would eventually need attention. Call this guy if you have any plumbing issues. I wish I found him years ago, will save me a lot of aggravation on getting jobs re-done.

I see that good reviews were years ago. Unfortunately, we had a very poor experience with this company. They are attentive and quick but purposefully inaccurate and upselling on unneeded repairs and equipment.  We had our AC ducts cleaned. After water started leaking from our ceiling directly under the unit in the attic only 3 weeks after the cleaning and being told we needed a additional outside unit repairs at $300 and a new coil that would cost us $3,000 we got a second opinion. And there is nothing wrong with the coil or the unit.  There even appears to be purposeful mishandling of our AC to cause the leak. We will also report to better business bureau.  I feel taken advantage of and swindled.  Please beware of bait and switch. And stay with the technician if you do hire them.  I did not. Lesson learned.

I've had these folks come to my house three times now. The third time, they told me they needed to order and fix a part in my A/C.

This was about 1.5 weeks ago. Since then, I've spent multiple times on hold with them trying to schedule an appointment. At one point, they went ahead and scheduled me without even asking if that day worked. The email said call to find out time. So I did. They said between 8-10 a.m the following day. I took off from work, stayed home, and at 8:30 they called to let me know the person wouldn't be there till noon. I went back to my office, and called at 12:30 for an update. Tangela, the scheduler, then told me she would call them and see when they're coming. Thirty minutes later - nothing. I called back, and they said Tangela had gone to lunch. How nice that she should get to go to lunch while I am sitting at my desk trying to make up hours for when I'll need to leave.

The dispatch lady told me to stop getting frustrated at the right person, at which point I told her I'd like to cancel all of my service agreements with them. Let's see if anyone actually calls me back. In the meantime, I'd suggest avoiding this company like the plague. Their installers and workers are amazing and so helpful, but their dispatch and scheduling is an absolute joke. You're better off going with Willard or AdVent. Both are reliable and actually show up when they said they're going to.

I had an undetected pool leak, the leak was unseen but after 3 to 4 days very noticeable. ALD came out and listen to my pool decking with specialized equipment, then proceded to enter my water filled poolto continue his detecting.  1.5 hours he found it and quoted a repair price.  Good Job.

I had a great experience with this company. Made an appointment for an estimate to repair a cracked sewer line, the day of the appointment the company called to let me know the tech was 20 minutes away. The tech was prompt, polite and quoted me a price that was 1/3 of what 3 other companies quoted. I scheduled the work for the next afternoon (they offered to start right then but I had an appointment).

The next day the tech was on time and completed the job in just a few hours. Price was right around the quote and they did a great job!

The owner / manager really seems to care about his business / customers

Full disclosure: I didn't actually use Staggs to do any plumbing work

I called Staggs for a quote to fix a leak on the main water line to the house (the leak was created by a different company). I called at 8:30am and they were able to schedule some one to get to my house by around 3pm to look at it and provide a quote. However another contractor I've used before was able to come by 11am and gave me a quote I liked. So I called Staggs to cancel (so as to not waste their time). The owner / manager called an hour later to check into why I cancelled and to make ensure they were not the reason I cancelled.

This is not something you see often. To me that showed commitment to their business and their customer. If I need a plumber in the future I will have Staggs on my list.

I am so thankful for Plumbing 101 of DFW! I never write Yelp reviews but had such a good experience, I truly wanted to! I woke up a few days ago to a lot of pooling water in my bathroom. After trying to find the source of the leak, but failing miserably, I decided to call a plumber. I typically look on Yelp for everything, searching for a place with good reviews. I called the first company who couldn't come out same-day, then called a second company who made an appointment, but then CANCELED! I was fed up and finally called Plumbing 101 of DFW, which looks somewhat new because there were no reviews. An appointment was set for a few hours later. The worker was on time (shocker, compared to other companies I've dealt with) and he was very professional. Within 45 minutes, he had found the source of the leak and corrected it - obviously being very knowledgeable, he told me where the leak was and how he went about correcting the issue so it wouldn't happen again. This guy really knows his stuff. Also, for same-day service, the price was very reasonable. I will definitely be using these guys again if I ever need them. HIGHLY RECOMMEND THEM!!!

They were awesome,they came 20 minutes early & were very professional & quick call them for your all plumbing needs!

I'm seeing six 5 star reviews and I'm writing a 7th! Here's how it went down: After coming home from a wedding reception, I noticed a strange noise where the water heater is. So I open that door, and guess what? Water gushing everywhere!! OMG what oh what?? So I turn off the emergency shut off valve - not working! So I go to shut the water off for the entire house. Now where did I put that special tool? Oh yeah, I don't have one. Crap! I had to call the fire department to shut the water off. It's midnight, on a Saturday, and the next day is Mother's Day. And I need a shower (read - I'm not smelling that great).

So Sunday morning I start calling to find someone to replace this water heater which apparently should have been replaced like 10 years ago. Five places (including Home Depot) no answer. Then I called this place. A very pleasant man answered the phone at 8:30 on a Sunday morning. I explained the problem. He's like oh sure we can fix that. I'll have someone there in 30 minutes. I'm thinking I'm dreaming all this right? Because where are you going to find a plumber to come out at 9:00 on Sunday morning on Mother's Day?

Sure enough, 30 minutes later Dave showed up. Real nice. By 11:00 I had a new water heater. By 11:30 I was able to wash off the stank from the night before. Were they expensive? Yeah probably, but what's it worth to you to get the water back on in your house?

Use these guys for your next emergency - they were GREAT!!

Totally worth it!
What a remodel! We had our kitchen, staircase and 2.5 bathrooms remodeled. TLC group did an amazing job! Our house has been transformed! They payed attention to every fine detail. We completely trusted our team in our home. They were super friendly and even great to our dogs. We are so happy with the results.

Came out to look at a leak at the meter in the front yard.  Quoted $700, $400 to dig a one foot square hole and $300 to fix a leak in a plastic pipe at a union.  I declined.  To their credit they didn't charge for the ridiculous estimate.

Great company! I have had them out several times she it's always perfect.  Ben came out this last time and he was exceptional!  He explained everything and cleaned up perfectly after he was done!   He must be an asset to your company!  Wish there were more people who has Ben's attitude!  Nice to be around someone that's like his job!   100 stars!

I should have read the other reviews first!!  If you let Sonny the owner, or his help service your a/c or heat don't give him any money until the work is finished and your happy! He doesn't honor his word, even when its in writing and that is a bad thing!! I strongly suggest finding someone else to do your work!!