Direct Source Plumbing & Drain Cleaning

I've used Direct Source twice and both times Wes has been courteous, solved the problem quickly, answered my questions thoroughly and I honestly feel the price has been fair.  
My ONLY point of unease is that, both times, it's suggested I do or buy something else that would ensure immediate future business. I know every business has to make money but I never know what REALLY has to be done and what is superficial.
Regardless, it was a good overall experience both times.

These guys were some of the nicest people I've encountered. I will call on them time and time again. Highly recommended!

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

Direct source plumbing should be your ONLY option when considering assistance from a professional plumbing service. I have an older home and have called several services in the past, so I have a knowledgeable comparison of service in the DFW Metroplex. What I experienced when David and Kyle came out was uncompromised professional service. They went above and beyond to help me, and even educated me on do it yourself prevention. These men are kind, friendly, fair, experienced, but most of all Results Driven. Lastly, they are reasonably priced, and completely affordable, which is not often the case with local competitors. I can honestly say David and Kyle delivered an amazing experience, and I will never use anyone else. They have my family for life.

Absolutely the worst company I have ever dealt with. The 30 day warranty is not worth the paper it is printed on. Stay away from this company.

Other reviews on other sites gave them a good rating and I have to agree.  I called at 8:30 in the morning for a AC drain clog in the foundation and they arrived within the hour.  They fixed the problem in 15 minutes and were honest.  They told me what I could do to prevent the problem from occurring again.  It just involved some do it yourself re-plumbing of the AC drain pipes.

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs.

Best service  in town! The folks there are so knowledgeable. I won't leave my house to be prepared by anyone else!! Great service great people!!

I would like to thank  Direct Source Plumbing for coming to my rescue.  They did an outstanding job. I had called a different plumbing first to diagnose my problem. The first plumbing company said that I had a slab leak. This company told me that I had to options to fix the problem.  One was to re-pipe  the plumbing through the attic, which was less expensive or they could tear up my slab, which was more expensive. They were also going to have rip out my walls to get to the pipes. It was then going to be up to me and my insurance company to repair the damage they created. I had a very uneasy feeling about their assessment of the situation. I called Direct Source Plumbing for a second opinion before any work was done by the first plumbing company. The Direct Source plumbers  took the time to listen to my concerns and then proceeded to do a follow up inspection. The Direct Source plumbers found the source of my leak within minutes. They said it was NOT a slab leak at all. They discovered that I had a leak in one of my pipes in my sprinkler system. All the other work that the first plumbing company was going to do  and CHARGE me for was unnecessary and also fraudulent.  Thank you again Direct Source Plumbing for coming to my rescue.

                              Glenn

Had to cut off water at the street and take a day off work due a spraying leak somewhere under the the bathroom in my pier-and-beam house.  Usual plumbers backed up two weeks but referred me to DSP&D and they had Mike out within an hour.  Ground completely saturated under the house and pooled in the low spots... envisioned two-man crew smiling while they pumped water all morning.  But no, Mike gave me a clean and reasonable estimate, did the work himself, charged me what he'd estimated.  Can't ask for more than that.  Will definitely call them with my next issue.

On time and installed our toilet fast and at a low.  Tyler was very professional and explained everything.

We called at 7:00 at night because our sink was clogged from potato peelings. Wes was here in 30 minutes and gone in an hour.  Super polite and professional.

I began using them starting back in 2010. I had both a kitchen sink and my washing machine drain back up. I had two other companies come out, and both wanted me to spend over $300 to scope the drains, stating that I most likely had a foundation shift. Wanting a 3rd opinion, I called direct source. David, the owner, came out with his guys, listened to me, and then said I want to try something first before running a scope and costing you more money.
He then proceeded to get out the normal drain snake, and then swapped out the tip with a wicked looking claw! He ran that in thru the outside access, and had my drains running perfectly. Only charged me $150 total, when he could've charged me double at least.

I've been using them for all my plumbing needs since then. I'd highly recommend them.

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

I made an appointment for the next day between 12:00 & 2:00.
The lady said someone would call before arriving for appointment.
He called and arrived an hour before appointment time.
He described the problem and solution that I already knew, quoted me a reasonable price, had the repair done in a few hours and cleaned up real nice.
Good, reliable service, thanks!

Great company, I highly recommend! Had a shower head that broke and wouldn't shut off, they were out within 2 hours and had it fixed in 30 minutes. I'll definitely call them again with any other issues.