Best Air Duct Cleaning in Irving TX

I've used Cody & Sons several times for both HVAC and plumbing. They always respond timely when I put in a request on their website and their workers are extremely courteous and professional. They have always diagnosed the problem quickly and fix it. Will absolutely call them again.

Next day service was very much appreciated.  I like that it's a $99 base fee regardless of the day.  Technician that came out was knowledgeable and thorough.  The negative side is that the business has high service fees.  They do offer a monthly membership fee of $11.99 which has it's perks, but overall the quote was still pretty high.

Thank you to Matt for being awesome and taking care of our situation and being honest and trustworthy. I never felt like we had someone that was trying to maximize their sale. Rather I felt they cared about us and were trying to help. Which they did. Thank you Terry and Andy as well.

Drove 45 minutes across the metroplex to meet a technician at my rental property.  He didn't show for the sales quote appointment.  I called the dispatcher and she said the tech had moved my appointment an hour (without notification).  Then she updated me that he wouldn't make that time either.  This company appears to be over-committed and under-performing.  Worse, they don't even have the courtesy to properly manage customer appointments in advance.  In this case, they lost a customer and a $10,000-$15,000 sales opportunity.  I hope for their sake this was just a bad day . . . but it was the wrong day for me.

Jeff was great, as was his quote.  He arrived on time and did a great job.  If you are a doubter like I am, compare prices with other plumbers.

Yes, everything sounds great on what you said but none of it is real. It's not the sales team which you tell customers are engineers... lol. There's no engineers working there, they are straight up commission sales people hungry to lie to get you up sold. The techs you send to the residential homes are ALL 100% COMMISSION as well. It is Comfort Experts policy to lie to the customer and sell them anything possible on EVERY call, not fix the problem but to get 3-5-6 items totaling as much as possible on every call. Listen home owners, this company Comfort Experts is a PEACE RATE ONLY POLICY!!! The techs can't make any money showing up to your home and finding a loose terminal on a control board they must sell you major parts because they are not paid hourly or salary. When you need service call 3 companies before you state what you need and ask them what they think of Comfort Experts, you will thank me later. Every company needs to make money but when you go about it with zero integrity it's simply a shame to say the least.

I've had these folks come to my house three times now. The third time, they told me they needed to order and fix a part in my A/C.

This was about 1.5 weeks ago. Since then, I've spent multiple times on hold with them trying to schedule an appointment. At one point, they went ahead and scheduled me without even asking if that day worked. The email said call to find out time. So I did. They said between 8-10 a.m the following day. I took off from work, stayed home, and at 8:30 they called to let me know the person wouldn't be there till noon. I went back to my office, and called at 12:30 for an update. Tangela, the scheduler, then told me she would call them and see when they're coming. Thirty minutes later - nothing. I called back, and they said Tangela had gone to lunch. How nice that she should get to go to lunch while I am sitting at my desk trying to make up hours for when I'll need to leave.

The dispatch lady told me to stop getting frustrated at the right person, at which point I told her I'd like to cancel all of my service agreements with them. Let's see if anyone actually calls me back. In the meantime, I'd suggest avoiding this company like the plague. Their installers and workers are amazing and so helpful, but their dispatch and scheduling is an absolute joke. You're better off going with Willard or AdVent. Both are reliable and actually show up when they said they're going to.

They are quick to take your money but not quick to return your call if there is an issue.  I called to get my AC unit working and the cane out refilled the Freon but a few days later the unit started making weird noises and a leak began. I have been calling everyday and the only time I got a response I was told they were backed up so we scheduled for the next day and they no showed and when I called I got another we are backed up excuse. Then he had a friend reach out to me to say he could come and look at my AC unit but I needed to pay his service charge. So rather than dealing with an issue that a customer has they are blowing me off, avoiding my calls, and trying to pass me on to another company.

I had them out and was told I need a motor replaced and a fan blade. We were also told the unit was from 2007 even though the house was built in 2010. Their bill was going to be about 900 to fix. I had Optimum AIr co come out and they told me all that needed to be replaced was a fan blade, which was still under warranty I believe. I only got charged the service call!! Optimum Air is the way to go. Stay away from Berkeys!! So sad!!

I'm disappointed to say the least to be writing this review.  I have used Baker Brothers for a couple of issues at my last house and recently had them come to my new home to check out the HVAC system and give me a quote to clean the air ducts and to run the gas line to the cooktop.

The HVAC guy was there for 4 hours, which is ridiculous and told me the following:
Air Duct Cleaning (showing no proof they needed to be cleaned) - $2867 standard rate or $2435 if I joined their Family Plan.
He said I needed to reroute the condensation lines $1334 standard rate and $1134 on the Family Plan.  He said if I didn't reroute the lines I would have a big problem this summer. He had a few other items, but I figured the above is enough.

Plumber - Told me they would need to run the gas line from my garage to the cooktop, which would run $2773.65 standard rate or $2375.60 with the family plan.  I asked him if he checked the other attic since there was a gas line up there, he told me he did, but didn't see a line and insisted it needed to be run from the garage.  I didn't really believe him at the time.  Then to install a master valve on the dryer, which has a gas line it would be $531.47 standard rate or $451.75 on the Family Plan.

Well I was shocked to say the least and felt their prices were extremely high so I did some research on-line and checked out pricing from other companies.  I had Cody & Sons (family owned) come out this morning and they told me the following...and they were there a total of 1 hour:   Super nice guys too!

HVAC - vent cleaning around $1400 (he ran the camera in the duct then showed me the video to prove they needed to be cleaned)
Condensation line - told me it didn't need to be fixed, it was just drooping a little and he could put a clip on it to fix the issue.  Simple fix and super cheap.

Plumber - they can run the gas line from the other part of the attic (not the garage as Baker Brothers told me, go figure) and it would run about $600.  The valve for the dryer is around $60.00.

I was told the technicians at Baker Brothers work on commission, so now it all makes sense.  They try and sell you things you don't need and clearly overcharge you!  I stupidly signed up for their Family Plan thinking they were the reputable company to go with.  Lessoned learned.  So if I were you, I would steer clear of them.

I will say that Cody, the plumber from Baker Brothers that did the work at my other house was amazing and didn't try and up-sell me so they have at least one guy with morals over there.

Won't even come look at the unit because it's a rental property. Super rude. If you have a rental, just act like you own the thing and don't mention it.