Best Residential Services in Irving TX

If I could give no stars I would. There communication is lacking. When asking for pricing, they apparently gave me the wrong rate and then later when I questioned about the charges they stated, You got a deal. Michael is not personable at all. When I asked for clarifying questions, he asked retorical questions like, If I had my apprentice there for 4 hours working on it and charged you for 4 hours does that make sense?.  I do not appreicate being spoken to like a child. I think it comes with customer service to EXPLAIN what your charges are and why. No need to get so defensive and be rude to your customers. I did not raise my voice at him, I even asked him to clarify things for me because it could be a miscommunication. Take the time to find other options. They were at my house for an hour and charge an additional 45 minutes of travel time. Their facility is 20-25 minutes from my place. I think if you plan to charge someone more than the original estimated amount discussed you should be able to communicate that to your customers.

Great job not only did he arrive when he promised he completed the  job on schedule and at the quoted price - another plumber gave us a quote that was double the price that Professor Plumb gave us - he was very professional will use him again and and added bonus -he is a Veteran

My garage ceiling was damaged by busted pipe during the 2021 winter storm. It was very hard to get any handyman, and I finally got hold of Luis at TLC Group. They promptly repaired ceiling drywall for a reasonable price.

There have been two occasions where one of the huge plumbing companies initially quoted me a HUGE price and said there were no alternatives other than to tear into the foundation/destroy walls/etc...

I called Legacy both times to get a second opinion and they were MUCH cheaper while still maintaining top-notch quality. And they provided multiple options.

They're friendly/personable/professional. Would highly recommend.

AC failed and they came out the next morning to service it. Got great advice and very prompt. Highly recommend. Has financing options if you need a replacement. Very fair prices for quality of service. One of the best service calls I've ever had for AC, will continue to use them in the future. I'm completely taken care of, and cooling off! Thanks Roman!

Fixer was incredibly helpful with the requested job. I needed to get the door lock strike plate installed and he was able to do it very  quickly. He then patched a hole in my wall and was able to do 2 additional jobs within the hour. I was impressed at his professionalism and speediness.

Would 10/10 go with Fixer again.

Found out we had a busted pipe after the freeze. These guys were the only ones that actually responded in a timely fashion (same day) and had someone out within an hour. Great service, explained what went wrong and showed us the broken parts. Followed up the next day to make sure everything was running well and there were no issues. If I need anything plumbing related, I'll be calling them again. Thanks Ivan and Derek!

Excellent customer service! Was very impressed that I was able to get an appointment the very next day. The technicians that came to do the work, Jayden and Dana, were very thorough, explained everything that was needed and very professional. I've used another plumbing service in the Arlington area that charged me over $300 just to come tell me that nothing was wrong! So I will be using ABC Plumbing long term! Thank you for not price gouging us and for proving us what we needed!

Requested a quote 6/12/22.  The voicemail said they were out of office until 6/19/22, which I noted and was okay with.  Today is 6/27/22 and have still not heard back.  If you don't want the job consider calling potential clients back and tell them you decline, rather than leaving them waiting on your call.

The roads are covered in ice and not only did Jose agree to come help us, he got here early and finished the job in no time. Very kind, very professional! Our ceiling had a leak and it collapsed. I asked for help on the Garland Facebook page and he contacted me immediately. He charged me less than his initial quote and did a beautiful job. I am extremely satisfied with this company.

Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.

When our air conditioning went out about a month ago, we had nice enough weather that I was able to spend a couple of days to find the best A/C system value.  After quotes from several A/C dealers in the area, I found Xtreme Air Services gave me the best overall quote, which was both reasonable and for a unit that was well-sized to my home.  Lindel could not have been more friendly and informative during the process, and his team were professional and did a great job on the install!  I would recommend Xtreme Air Services again to any of my family and friends.

Update: The safety switch on my A/C was triggered a few days ago because of a clog in our drainage lines (unrelated to the new install).  Samuel came out on his lunch break and spent two hours to find the clog and fix the problem.  He didn't charge us because of the recent A/C install.  This is how you build a long-term customers, and we plan to engage Xtreme Air in the future.

My last review was taken down. I assume many similar reviews have been taken down, and that's why Joe has all 5 stars.

Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts.

Yelp, if you need to verify my story, please reach out to me.

Great company! I have had them out several times she it's always perfect.  Ben came out this last time and he was exceptional!  He explained everything and cleaned up perfectly after he was done!   He must be an asset to your company!  Wish there were more people who has Ben's attitude!  Nice to be around someone that's like his job!   100 stars!

Our AC stopped working late March of 2015, so we called A#1 first. The Matt came out, and was real nice but told us that the entire unit needed replacing. $8500 minimum, but he recommended the $11-$13 grand option. Sooo... I called Rock Solid to get a second opinion. John came out, and noticed a relay was stuck, gave it a kick, and it came on. He recommended replacing the blower motor capacitor to extend the blowers life. $115 out the door. Much better than $13,000.

Almost $500.00 for pool leak testing -- and they insisted I didn't have a leak.  Pool level dropped & had increased water bills.  They missed a MAJOR leak that another service located.  I called twice to discuss, but didn't get a return.

The guys arrived on time and very courteous and knowledgeable about what they're doing. Thank you and will definitely use them again!

We recently had some major work done around our house because of a leak in a hot water pipe.  The workers did an excellent job of finding the issue and giving us plenty of choices about how to fix the problem.  They kept us informed along the way with regular updates and worked a very long day to complete the job.  They even cleaned up afterwards!  After getting their work approved by the city inspector they came back around and did some additional repairs even though we told them we had someone else coming to handle that part of the job. This isn't the first time we have used this company and it certainly won't be the last!  My husband and I would highly recommend them for any plumbing work you need.

UPDATE: Even though the owner corrected me on farming out work, I still (after over three attempts) never got clarification on the promised seasonal check-ups, where I was told I'd get an update.
I now have another AC guy (recommended by one of my contractors) who professionally keeps up on my units without a hitch, and has very good value.