Best Emergency Services in Irving TX

Darrel came out & repaired my underground water leak( which I dug up)& did an excellent job. The price however was very expensive $429 for 1 hour of work. I requested a quote on another item and it was 3  times what I thought it should be. Buyer beware!

Direct source plumbing should be your ONLY option when considering assistance from a professional plumbing service. I have an older home and have called several services in the past, so I have a knowledgeable comparison of service in the DFW Metroplex. What I experienced when David and Kyle came out was uncompromised professional service. They went above and beyond to help me, and even educated me on do it yourself prevention. These men are kind, friendly, fair, experienced, but most of all Results Driven. Lastly, they are reasonably priced, and completely affordable, which is not often the case with local competitors. I can honestly say David and Kyle delivered an amazing experience, and I will never use anyone else. They have my family for life.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

This is based purely on an estimate so far, but we couldn't be happier with Professor Plumb from that one experience. We had a leaking outside garden faucet for months. After I realized that it was an anti-freeze valve and outside of my capabilities. I was dreading for months calling a plumber. Sure enough the first plumber I call takes a look and throws out an outrageous work order claiming that they will have to rebuild and re-weld the pipes.

I called Professor Plumb out for a second opinion.  He comes out and takes a look, finds a bolt in the back that he tightens free of charge and everything works great. Says that we likely have a few years before it might need to be replaced.

They will be the first person we call in the future, thanks!

THE BEST PLUMBERS IN THE KNOWN UNIVERSE.  I called with a problem that seemed difficult for other companies, impossible for some, and the great company known as Legacy Plumbing sent out not only great plumbers but also great men, Kelly and Henry.  These guys were incredible.  Not only does Kelly take you under his wing and give you the best advice learned in his 30+ year career, he also answered painlessly my millions of questions (yep, I'm that guy, the annoying DIY'er who asks how everything works and how to do everything).  They didn't just tolerate me and my questions but welcomed me like family.  Honestly, it was such a pleasure hanging out with them that I can't even imagine what off the clock is like.  They made work - hard and incredibly tough work - fun and enjoyable (or at least for me the bystander!  Haha.)  If you're thinking about booking these guys (and of course you are if you're reading this), just do it.  If you don't understand something?  Just ask.  They are passionate about what they do and care a great deal about both YOU as a person and show it through caring for YOUR PLUMBING.  There's nobody better than Kelly, and Henry is well on his way as his apprentice.  I can't say enough good things about these guys, they were simply incredible, thoughtful, hardworking, and fun, (even hilarious at times), which made something that was super difficult look fun and easy.  One way or another, these guys will solve your problems or die trying.  The bigger and harder the problem the more interesting it is and more of a fun challenge for these guys to solve.  You want guys like these in your corner when you have issues, that's for sure!

Backstory:  My gas riser pipe for my spa heater rusted out and developed a leak about 7 years ago.  I had difficulty finding a repair back then (just like now), so I gave up.  I turned the gas off running to it (fortunately I had a valve for it) and dug down to uncover the part that needed to be replaced and discovered it was a polyethylene line (mine is orange, they changed to yellow in the 80's, but, just like Kelly said, it's basically the same pipe designed to the same specifications).  I called several companies which gave mixed responses, but when I called Legacy Plumbing they found a master plumber familiar with gas to discuss it with me further and he immediately understood, and then he sent an experienced veteran like Kelly out who knew exactly what was going on.  For these guys it really was no big deal, and within minutes of Kelly being onsite for the estimate he was able to piece together a plan to repair using the existing pipe.  This was the solution I preferred anyway, and it worked out as well as it could.  His care of people and his years of experience really shine, as he gives you options and listens to your thoughts instead of taking a one size fits all approach - he truly is an artist working the many variables of the problem to find and recommend the best solutions for your specific issues.

The bottom line is that I trust Legacy Plumbing as a company and if it were an option (I know it isn't :)) I would give Kelly and Henry the keys to the house and turn them loose while at work, that's how much I trust them.  Let's be honest though, I could never do that because I'm way too nosy and like to learn too much, and these guys are simply too enjoyable to miss hanging out with.  Call Legacy Plumbing and call them now and ask for Kelly and Henry - above and beyond doesn't begin to describe it.

One of my hot water heaters decided to spring a significant leak at 9 o'clock on a Sunday morning. I called the nearest Plummer that was open 24/7. I cannot believe how fortunate I was to find this plumber! Fred came and fixed the problem. Immediately. This is absolutely the best Plumber I've ever come to service my house -- And I have had quite a few. His work is careful and meticulous, and he's very respectful of the house environment, and takes care of everything. Besides just being a very nice person, he's an extremely competent plumber. I ended up having him replace the other water heater, as well as some other plumbing tasks that did not need immediate attention. But I was so impressed with his work, and his pricing (he didn't even charge me extra because it was a Sunday) That we took care of many large tasks in the house that would eventually need attention. Call this guy if you have any plumbing issues. I wish I found him years ago, will save me a lot of aggravation on getting jobs re-done.

I had my units serviced by this company after moving into my home less than a year at which point I had a complete inspection done on AC. I wanted to make sure it was ready for Summer. The technician serviced both units and said everything checked out great. around 3 weeks later I woke up on Mothers Day to find my ceiling wet and water dripping from a clogged AC line. I contacted the company and was told the original tech didn't work there and they'd send someone out. Once the new technician came he said in fact I had a clogged line, I asked him if it was checked on the previous service call and he said it's part of the inspection but wasn't noted on the form and only the other AC unit was noted the line wasn't clogged. I reached out to the manager and he basically said it wasn't their fault and took NO accountability for it. They said since they didn't install the unit it wasn't their fault and charged me $280 To clear the line!! I tried to reach out again and left a message for the customer service manager and no response. Now I have a damaged ceiling and thought I did everything to prevent this and still have to pay. would NOT recommend this company AT ALL.

Don't recommend! I had a whole new furnace/AC system installed 10/2020 -$14k. Everly SINGLE year I had them visit my home because the system was lent working. My labor warranty ended 11/2022 - so I had Rowlett Air come out and they said the fuses kept getting blown because the electrical box was too small - shouldn't Extreme Air had to know that???? Another $700 later Rowlett air fixed.

Xtreme Air is good at one thing selling - as far as fixing and installing NO!!!!!!!! God somewhere else.

I was told during August hottest month when out AC was down (New system mind you) they couldn't get to us till the following week. it was over 100degrees in my home with small kids and animals!

stay away from Xtreme air! You have been warned.

Wet happy with their service!  They came when scheduled.  They quickly found the leak and fixed it!  Cleaned up thoroughly after!  Very polite and courteous!

I'm a landlord with multiple properties and occasionally need help with plumbing issues.  I've used this Roto-Rooter location twice for drain blockages.  They are polite, efficient on the phone, dispatch quickly, professional (according to my tenants), address the issue quickly, and are fairly priced.  As a guy that deals with a lot of subcontractors, this place stands out as top of the class. Thank you for all you do.

Randy Staggs, owner of the company, responded very quickly to our request. He installed two new hand-held shower heads, a leak detector, and checked our main water shut-off valve for proper operation. He's smart, experienced, efficient, and thorough.

We needed our furnace checked because a home inspector who went over our condo with us prior to purchase was unable to inspect the furnace because of the bolted cover over it. Randy recommended his other company, newly created Dallas Heating and Air Conditioning, to do the furnace check.

With my okay, he called the technician, Vincent Marrone, and he arrived at our condo in just a few minutes. Surprisingly, he found that the 2018 furnace was not wired in properly and that it was not operational. He corrected the wiring and we smelled the heat for the first time since buying our condo in February!

I cannot recommend Staggs Plumbing and Dallas Heating and Cooling strongly enough. We signed up for annual HVAC checks because Vincent was so impressive on his first visit here.

My last review was taken down. I assume many similar reviews have been taken down, and that's why Joe has all 5 stars.

Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts.

Yelp, if you need to verify my story, please reach out to me.

They were awesome,they came 20 minutes early & were very professional & quick call them for your all plumbing needs!

The plumbing work was fine, and the plumber worked quickly and did a nice job. The service was, however, very pricey.  The reason for only three stars is this company's estimation practice. Be aware that this company will not provide an estimate over the phone, or even a ballpark figure.  Instead, they will send their plumber out to do an estimate at your location, and they have a handbook of charges to provide the cost on site.  You are free to accept or not.  . I understand that they cannot give a firm estimate without seeing things first, but I believe they could give a range so that the customer can at least get an idea of the cost.  My plumbing work was very simple - installing a kitchen faucet and replacing the cutoff valve under the kitchen sink - the type of work not hard to quantify. I can't give more than three stars because of this practice., which is clearly designed to encourage the customer to accept what appeared to be an inflated price.

Truly enjoyed the service I received from Luis and his group. They were very responsive when reframing my garage door area due to termite damage. I would highly recommend.

MIlitary Plumbing is the epitome of affordable, courteous, and fast service.  It is hard to get good customer service these days...

Everyone from Kim (who scheduled and updated me on the appointment) to Jeff and Daniel (who showed up to do the work) was easy to work with and competent to boot!

Thanks for coming on short notice and doing a great job.

Robert W.
Royse City

I had foundation issues and had a plumbing company that will go unnamed come out and evaluate my plumbing. I received the bad news that I would have to pay over $16,000 in repairs to my sewage lines because there were cracks in my pipes and the system would have to be replaced. This would require drilling multiple holes in my foundation and damaging my scraped hard wood floors.

I called RotoRooter to come out and give me a second opinion. First, Ryan came out and informed me of my options and then he set a time to come back out and run a camera. We rescheduled a couple of times because of weather and my schedule but the office and Ryan were sure follow up every time.

We were finally able to get a definite time scheduled and the office called me to let me know the plumbers were in route. Dave and Cody showed up and I gave them the story on my first quote. They proceeded to run a camera and inspected my sewage lines. While they were working, Ryan followed up again with a call to let me know he was not able to come but his supervisor Dave would be doing the inspection along with Cody. After inspecting the pipes the guys gave me the good news of not seeing any damage and gave me a DVD copy of the actual inspection through the pipes for proof.

This is the best experience I have ever had with a plumbing service and will use and recommend RotoRooter to my family and friends every time there is a need for a plumber.
Juan C.
Garland TX.

This company is a total ripoff.  Sonny Roberts is the owner and he came out to my property to look at two of my ac units.  One unit was freezing up.  He looked at it and said it needed 5-6 lbs of freon and that it might have a leak.  He was charging $80/lb of freon.  He said the leak is 90% of the time in the coil which he could not fix.  Also, I wanted to change my 4 ton unit to a 5 ton unit.  He said that wouldn't be possible without running more duct work.  I told him to do nothing and paid him his service charge of $49.  

I had another ac company come out today.  Looked at the ac that was freezing up.  He charged it up with 2 lbs of freon for $20/lb.  Also, he said I could upgrade from 4 to 5 ton unit no problem.  He said you can only go up one ton maximum.

Call Sonny Roberts if you want to get ripped off.  There is not a score low enough for a business like this