Best in Atlanta GA
I called on a Saturday. The first time I got the standard recording that said the caller I was trying to reach had a voicemail that was full and couldn't leave a message. Sooooo, I kinda figured it was the weekend, going into the holiday week and they were more than likely very busy. I called back and I got Mr. Reggie on the phone who was very pleasant and was able to tell me what the problem sounded like and that it didn't sound like a very expensive job ($125-$150.00 he said). He did say his people were off on the weekend and it was just him and if i could wait til Monday that he would come out or send someone from his team. I agreed and sent him my address via text, per his request. Well, Monday has come and gone and no one showed up, or called. I did call and got that same lovely recording, but this time I did enter my number after the prompt that said if I wanted to page them. Still no answer. Just a litttle disappointed....
Atlanta, GA
I have used TE plumbing, electrical and heating and air. All I can say is I have had no bad experience. They have always been on time , very informative and reliable. DeAndre Small, drain tech, came to my house because my drain was backing in the kitchen. He was very professional and took care of the problem immediately. I put a lot of rice down the disposal. I will use TE in the future.
98 Patterson Rd SW, Lawrenceville, GA 30044
I was having new flooring installed in my home and the installers said there was leak at the toilet supply line. He was unable to completely shut the water off. I needed to have a plumber come out either today or tomorrow to fix it-yikes! I found D & S online and chose them based on their location and previous reviews. They were able to send someone today and he arrived 2 hrs earlier than they quoted me. Mike was great, he quickly identified the problem and fixed the leak coming from the toilet supply lines. The final price for the work ended up being $90 less than he originally quoted me-hooray! Thanks D & S you saved the day.
83 Pine Grove Rd, Locust Grove, GA 30248
came out on day contacted. professional service. explained my options. gave estimates. completed the job & then even text me a follow up recommendation. I will keep their number.
Jefferson, GA 30549
Ken has helped me several times. He beat every estimate to replace a broken water line in my front yard on Christmas Eve years ago. Since then he has installed my two water heaters, changed my faucets, and helped friends with minor issues. If he can work you into his schedule, use him.
Atlanta, GA 30324
I hired Steve to install bathroom faucet for me and tighten up my kitchen faucet. He came as scheduled and go to work. He was polite. He did a fantastic job. His price was reasonable. He fix my dishwasher that wasn't installed properly. I will use him again. I will recommend him to anyone that needs plumbing work done.
Atlanta, GA
Professional, dependable, cordial and all at a reasonable price. Scott came out and fixed our leaking Roman bath faucet. I was impressed by his workmanship. I highly recommend Plumbers United!
131 Nail Rd, Mcdonough, GA 30253
I hesitated calling a plumbing company that I didn't recognize; you know, a big name plumbing company. But after calling one of the big names for a quote, then calling Peter at Smart Plumbing to compare, the hesitation went away. I had to give him a try. He called when he was on his way, came well within the two-hour time frame he promised (unlike other service companies who give a four-hour window) and his pricing was REASONABLE. He explained what he was doing and didn't mind me hovering over him to watch and learn. While he was here I remembered a few other small plumbing issues. He fixed those for me, too. Thanks very much, Smart Plumbing!
Atlanta, GA
I want to give a shoutout to Tom and his wife for always going above and beyond for my mom. On Christmas Eve day when everyone was having issues with the cold her water heater went out. Tom came and installed a new water heater and several hours later her furnace went out and Tom came back to check to make sure it wasn't because of his installation (it wasn't) and called another individual to help her furnace work. I am forever grateful for his help and knowledge. Without his help, her house would not be livable.
2828 Christopher Ct, Atlanta, GA 30360
After contacting them about the issue they made it right. I'm happy with the resolution and plan to use them again.
Atlanta, GA
Charged me $325 to replace a $10 part and the work took about 30 minutes. When I asked if he would provide a breakdown of the cost (labor vs materials) he would not respond.
502 North Highland Ave NE, Atlanta, GA 30307
Our AC had been broken for months, and GA summer was upon us. After having had a terrible experience with one of their competitors (Reliable Heating & Air-- brought us the wrong furnace on installation day-- which was nearly impossible to schedule as we had to wait weeks-- tried to sell us the one they brought instead and then became exasperated with us when we insisted on getting the furnace that we had ordered), we called Casteel after reading their reviews. The initial ordeal was a blessing in disguise because Casteel was so great to work with from start to finish. Michael was accommodating, unassuming, mellow, professional and extremely knowledgeable. He came to our home the same day we called (even if it was late in the day), patiently answered all of our questions and passionately demystified a lot of the science behind the newest HVAC technology, was well rounded and honest with his recommendations, and was able to have our new HVAC system installed, without incident, three days later. Sean and his trainee, DJ, did the day-long install and were so professional and respectful of our space and family... It was as though they weren't even there! Sean explained out new equipment patiently and made sure all of our questions were answered. Overall, Casteel's customer service couldn't be better. I feel confident that our HVAC needs are in great trustworthy hands. Would recommend to anyone.
Atlanta, GA
I have purchased two new HVAC units from CoolRay in the past year on the advice of a friend. The heating went out on one unit two weeks ago on a cold December day. That unit was about 4 months old. Now they are replacing a part on the other unit which is about 8 months old. I have lived with several units over the years. Most last 20 years. For units to break their first few months of service is unheard of. I am writing this review to protect other people. Start with Consumer Reports and choose reliable units.
Atlanta, GA
I like many of us who have a leak didn't realize until my water bill came and eventually confirmed with the water company. I called Plumbers unlimited who at first seemed very professional. I called and spoke with a woman named Robin and told her my issue of having a leak in my yard with water running down my driveway. She said no problem and we set up an appointment after being quoted $350 for the job prior to seeing it. Either way, I just wanted my pipe fixed so I can have a normal water bill. She set the appointment and told me that they would come out the next day between 10 am and 2pm. Which means I had to stay home from work in order to be here when they arrived. After waiting around all day for a phone call to let me know that they are enroute, I get a call at 1:19 pm, telling me that they won't be able to send anyone out to my home because they have previous appointments and that they earliest she could send someone out is early the following week. After making an appointment the day before, calling off from work(money I missed out on), and receiving a call almost 45 mins of the deadline of them supposing to be at my home, she tells me she can't someone out until the next week. This is a perfect example of bad business. She's the one that set the appointment. I the consumer can only set an appointment based on their company's availability. So here I am, not only missing out on working, sat around all day waiting for them to come but I also have to call another company to come out and fix the problem. If this is how they treat their costumers, then I don't want their business anyway. I have to turn the water back off and set up another appointment with another company. Plumbers United will never receive my business again and if they are in good standing with the BBB, I don't see how with treating the customers like this.
Atlanta, GA 30303