Reggie The Plumber

Reggie is awesome!!!!!  I just moved into a house and there are all sorts of plumbing issues.  There was a leak under one sink, and in another, the drains did not work accurately.  I called one plumber (about the drain problem, before I found out about the leak) and he said that the problem was in the way the builder made the sinks.  In essence, they were poorly made and could not be fixed.  Reggie agreed they were built poorly, but he said he would recommend changing out my faucets, and that would solve the problem.  I decided to spend the extra bucks to have everything right.  He came and fixed it all for me, and even a bath faucet that another workman has broken while painting.  His work is stellar and I am a happy camper right now. What I appreciate most about him was his candor and honesty.  He did great work and he was very fair.  Reggie the Plumber is now My Plumber from now on!!!

The worst plumbing service in america.  Spent 5 hours in my house and could not even tell me what the problem was let alone fix it.

Do not call them if you have a flood

Amazing; My father is 80 years old and lives in Stone Mountain, I live in Washington DC.  He told me his 40+ year old ductile iron pipe was leaking in the basement. I called Reggie the Plumber and they said they could come tmrw. Great!  But I got a call back saying he could come the SAME DAY

He removed the ductile iron and replaced it with schedule 40 PVC adding a clean out and properly cleaning the PVC before cementing with nice purple lines of cleaner.

After that he snaked our line for good measure . Everything worked out well and he stands behind his work with a 90 day guarantee.

Amazing

Awesome plumbing services!

We recently had a few issues in a couple of our properties and Reggie the Plumber was recommended by our handy person and so I gave his company a call and we were not disappointed with the results.

In the first house, there was, what I thought was sewer leak or a loose toilet was seal, due to the stench that was coming from the toilet. One of Reggie's guys came over and he was thorough in checking things out and changed the wax seal as I requested but he indicated that it might be critter that died in the crawl space ... and there really was no fix for it. Three weeks later, the stench was almost gone and of course they were right.,

The second house needed new plumbing fixtures (toilets, faucets etc ..) and they were able to come out do the work promptly,  for less than half of the original quote we received from another vendor and they were able to install a toilet without destroying the carpeting around the toilet.

Very happy with the service and prices!

I'll never call anyone other than Reggie the Plumber ever again.  Superb experience and results!  Hands down, the best service I've received in a very long time. They were the second plumbing company I hired and RTP actually fixed the major water leak issue, thankfully.  

The doorbell rung, two men masked and dressed with shoe covers, ready to tackle the problem.  Professional, knowledgeable, tidy and well versed in explaining the problem so I could understand.  Definitely worthy of their tips.  Commendable service, great experience, highly recommended!  Thank you RTP!!

Did a good job. Showed up on time and completed the job fairly quickly. Very responsive through yelp and email. Very prompt w appointment. No complaints.

Most efficient plumbing call ever. I had installed new flooring and needed my toilet reset because the flange was now too high. I called and was able to reach someone immediately. He scheduled me for the next day, quoted me a very reasonable price, fixed the issue on the spot, I paid him using Zelle. #SituationHandled

Highly recommend.  We had an emergency situation of toilets backing up that was hiding an even worse plumbing failure. They were tenacious and found the root of the issue, resolved it, and took exceptional care of us.

Did good job with the repair.  Fairly quickly done.  Charges $125 plus parts for each service so if you need two things done it is $250.  Would consider using again. No complaints.

We recently had Reggie the Plumber out to install 2 toilets and complete our Certificate of Compliance for Dekalb County. He and his assistant were great! They were both very friendly, professional, and very quick!! He looked over our faucets to sign-off that they were in compliance and was less costly than other estimates I got from area plumbers. They even squeezed us into their already full schedule to get us done by the time Dekalb Co. needed the certificate. I highly recommend this team!

I would definitely recommend! My plumber that came out was amazing! I definitely learned a few things and appreciate his quick and efficient service. I've had plumbers come out before who seemed like they had no clue what they were talking about. But this company exceeded my expectations.

Hmmm.

Customer service: I believe that I was talking to Reggie, but I wasn't sure if it was a secretary or something. They respond really quickly, so that was comforting. I requested a quote, and they gave a quote on the lower end and higher end. The appointment was confirmed with a 12-2 range. That was fair. However, I ended up receiving a more specified time of 1pm later. That's the time I made sure to be home for the appointment.

I received a text at around 10am asking if they could come earlier, but I responded saying I wasn't there. I raced in traffic to get home at 1pm for the appointment, and after 15 minutes after the confirmed time, I texted them asking if they were still coming. They told me that they went to another client since they couldn't come to me earlier and that they'd be there closer to 2. Very unprofessional. If you provide a range, and then send an actual time, don't try to rely on the range later because it's more convenient for you. If you do, at least inform the customer. Had I not had anything else to do, I wouldn't have cared, but I fit this appointment into my work schedule, so I was pretty perturbed. Since they were already late without notice, I couldn't trust that they'd make it at 2pm. I ended up telling them not to come and made an appointment with another company that has amazing reviews.

Would I recommend? No. But I do recommend Plumbing Express. They're very reliable!
Will I use them again? No.

I called on a Saturday. The first time I got the standard recording that said the caller I was trying to reach had a voicemail that was full and couldn't leave a message. Sooooo, I kinda figured it was the weekend, going into the holiday week and they were more than likely very busy. I called back and I got Mr. Reggie on the phone who was very pleasant and was able to tell me what the problem sounded like and that it didn't sound like a very expensive job ($125-$150.00 he said). He did say his people were off on the weekend and it was just him and if i could wait til Monday that he would come out or send someone from his team. I agreed and sent him my address via text, per his request. Well, Monday has come and gone and no one showed up, or called. I did call and got that same lovely recording, but this time I did enter my number after the prompt that said if I wanted to page them. Still no answer. Just a litttle disappointed....

Paid $65 for a quote I never received. Was told they would call back with the quote in 1-2 days but got nothing. They came out the same day I called but when I never heard back I called another company who gave me a free quote on the spot. Work has been completed and I still haven't received the quote I paid for.

This is my go to plumber! They are reliable, good honest workers. I've been very happy with the price and work they've done: doing repairs and giving us a certificate of compliance. They are swift to return calls and fast to come out. I'm super happy we found them.

I scheduled an appointment and they never showed up.  When I replied to ask about it, they didn't reply.  I wouldn't recommend them to anyone.

We had to replace our water line from the street to our house, as well as have a new water heater installed and we couldn't have had a better experience with anyone else. Fernando came out to give us a quote and was very personable, even while having to shoot us straight on the problem. The day of the work, the guys showed up on time and were very professional. When we hit a few delays in the process (we bought the wrong water heater and it had to be returned), they handled the situation with swift efficiency and patience I rarely see in the service industry. They had to stay late to finish up and I never heard any negativity or complaining, though I could tell they were tired after being at our house all day. They also seem to genuinely like working together. Reggie's Plumbing will be who we always call for our plumbing issues from now on! Thanks guys!

fast and professional. he fixed what Roto Rooter couldnt for half the price. Thank YOU SO MUCH!

Reggie the Plumber has done a lot of work for us. (Old house!) He and his employees are always courteous and knowledgeable! They stay until the job is completed and do a FANTASTIC job!

Reggie the Plumber is the best! called him early in the morning and told him about my water heater leak. He showed up to check it out in like 2 hours and was able to come back and replace the water heater within a few hours because I told him I had a cancer treatment the next day and needed same day work if possible. He was very nice and accommodated my request, took away my old heater and cleaned up after the job really well. All for a fair price. I would definitely call Reggie the Plumber again for any plumbing needs. Thank you!

Reggie and his crew are the best.  Barbara in the office was so nice.  They had my leak fixed pronto!  This is the second time I have used Reggie.  A lot of people in Avondale Estates use this company.

They did a good job at less money than I expected and I was very comfortable with the gentleman they sent out Andre?  He did not treat me like a dumb ass old white woman I bought an older home which I am renovating so put them on speed dial.

I had water coming into my basement and water flowing when I washed clothes.  Reggie came out and repaired something that 2 other plumbers couldn't fix.  Service was excellent and the prices didn't kill my pocket.  Reggie the Plumber is the BEST!!!!!

Today I received a call from my neighbor across the street there a pipe or the water meter is gushing water in the front yard. I called The county water department to come and check to see if the problem is on their side but unfortunately the problem was on my side of the property so i was responsible for the repair. so I started my search on yelp looking for plumbers and of course I saw all the big name brand  plumbers that you see on TV and driving around the neighborhood and then I sqw Reggie the plumber and I looked at some of the pictures that customers had posted it and there was a picture who i believer is Reggie the owner smiling while doing a repair in someone's yard so I decided to give them a call to see if they can come out and help me out.

When I called I spoke with Barbara who was so nice and responses to my knee she gave me a range of times and she would check to see if someone was available to come out today. to my surprise Barber was able to get someone to come out and repair the broken pipe on my side of the yard and the price was fair but most of all they really remove the fear of the unknown. I had no idea what to expect but I was pleasantly surprise and I feel so fortunate that I decided to pick Reggie the plumber and I will be using them if I ever need a plumber  again this was the best pick by far!!!!!!

Reggie came recommended from a customer so we assumed he would be reliable  . He seemed very pleasant . We met and I was told he would provide a quote Monday. He knew I was in a bind in regards to needing a plumber.  Monday came . Nothing . I sent him a couple of texts . Nothing . At that point I assumed he was closed in honor of MLK because why would an owner of a company ignore a potential customer? Tuesday I called the office after 10 AM to see about the quote. Reggie 's son apologized for his father not responding to me. He assured me that he would be calling. Close to 4 PM I called back and his son was apologetic again not understanding why his father hadn't called me. He then shared that his father was concerned about being able to do the job since hehad a funeral on Wednesday which I was aware of already per our conversation prior. He went on to say that his father  verbalized that he wasn't certain whether or not he could actually do the job to his son .Not to me the potential customer but his son. I repeated myself multiple times saying that it was fine  to please let me know one way or the other if he could do the job anytime during the week that I was in a severe bind. And that it was OK if he could not but just to please let me know. His son apologized again and said that he would let me know personally today. He did not . As a small business owner I want to always support other small business owners however when it comes to such lack of respect shown as Reggie the plumber did to us I would not recommend this company to anyone. We went with Zurn plumbing . They communicated well and showed respect for the customer.

They were very easy to get in touch with and quick to schedule. We had been having issues with our water pressure and Reggie diagnosed the problem right away. We had called several other plumbers and they either weren't able to find the exact problem or came in much higher on the repair quote. Reggie ended up replacing our water heater and PRV. The job took less than half a day.

I can not say enough good things about Reggie and his team or their service. He was recommended by another contractor on a home I was renovating.  We ended up having to replace all the plumbing in the house that someone else had messed up and Reggie did a great job, quickly and at a great price. Since then he has come out and worked on my rental properties as well as others that I manage and I would not use anyone else.
Phenomenal work, fast, friendly, reasonably priced and has a great team behind him as well!

Came out to fix burst pipes after a cold snap. We kept the water off for a while, and as soon as we turned it back on, the pipes completely disconnected and sent water gushing all over my laundry room. Hired a different plumber to fix it, who told me the original plumber NEVER GLUED THE PIPES together so as soon as the water was on, kaboom! Also left a big mess and kept giving excuses for if there might be a problem later. Would not recommend!

Filed a claim with Choice Home Warranty June 2,2018 to replace the shower valve which is covered. CHW referred REGGIE THE SLEEZY PLUMBER to repair the job. Footman the contractor came out June 6,2018 called CHW and said it was a faulty cartridge valve that needed to be replaced which is not covered. Shower cartridge is still leaking so my husband called Reggie had dialogue and he made a commitment to come out to access the problem. He never came and sent the contractor Footman back here to access the problem. Footman called CHW and stated the shower valve needed to be replaced. This should have been resolved on the first call. My husband called Reggie to let him know about the shower valve that needed to be replaced so it was mutually agreed that he would send us  a refund.

I've filed an appeal  with CHW they contacted Reggie he told them he would reimburse us however, he also stated he didn't want to come back and do the job because of a bad review that we gave him. He also lied to CHW and said my husband didn't want him back.

I wouldn't recommend him to feed a dog.  Now I'm back to square one and  still with no shower since June 2,2018.
DON'T USE REGGIE THE PLUMBER AT ALL!!!!!!!!

Everything started out good.  It was late in the day. He said he was gonna be back the next day but never showed up. Called a few days later. He forgot! So he came back out took a pic and left said he would be back Monday. Never showed up. That was memorial day.  Now the pipe is leaking into the ground. So not happy!

I have used Reggie the Plumber- both Reggie himself and several
Of his team plumbers- for years and they are always great! Great quality work, fair pricing, quick service, on time arrivals, and when they leave, the job is finished. Never a call back. They are great!

Reggie was responsive, practical and communicative on our repair. We had a broken pipe between our house and the road that was leaking water down the street. Reggie not only rearranged his schedule to come and help as quickly as he could, he also gave us options for the repair and his recommendation. He fixed the issue in just a few hours and was wonderful to work with. We will definitely be calling him for any future issues.

Reggie's team has failed to do the simple things correctly, like installing a new garbage disposal.  When we had our countertops redone and a new sink installed, we decided to replace our old garbage disposal.  While he was plumbing the entire sink, we had Reggie install a new disposal.  It was all good for a while but started leaking.   They came back out, charged us normal rates as if it wasn't their shoddy work the first time that led to the leak, and now, less than a year later, it's leaking again. We will be hiring professionals this time around.

Great service, showed up on time and was very professional in handling the plumbing job of repairing a leak  under the sink in kitchen.  Always available when I call for same day service which is extremely important when their is a plumbing issue

I saw this plumbing company's van when I was at home depot one day and took a picture so that I could call that week about some issues I was having with faucets and a high water bill. Reggie Jr. was great and very professional with scheduling on the phone as well as keeping close contact on when the guys would arrive. The 2 guys that showed up were very professional and made sure they showed me everything that was going on with my spigots outside as well as showing me where my shutoff valves are inside (I haven't been living here that long and this is my first home). They communicated the price, which was very fair, and fixed everything perfectly. Even my friend that was visiting was impressed with their service and took their information so that they can come take a look at her home! Thanks Reggie's Plumbing!

Very prompt. Reggie goes out of his way to make sure the work was done right. He is honest and fair and has a great sense of humor. I was pleased with the work he did and he always responds quickly when I have issues. I've used his business several times now and would highly recommend them.

This is basically my go-to plumber now. I've been in my home for about 10 years and had my first plumbing issue in the form of a leaking toilet tank. Reggie the Plumber came up in the top of my searches and nearly every post on Nextdoor mentioned Reggie the Plumber. I noticed the issue over the weekend and called on Monday and was a bit concerned they couldn't send anyone out until Thursday, but it was fine. (I'm not sure if the time frame varies depending on how significant the issue.) I took it as a sign that maybe they had high demand because service was so good. Nothing was flooding and it was a slow drip so I put a bucket under the drip. They came out on Thursday morning and probably from start to finish took the plumber about 30-45 minutes to identify the problem, replace all the parts in the toilet tank, and be on his way.
I really appreciate the prompt, no fuss service and will be using them for any future plumbing needs.

Y'all, if you have a plumbing issue, do yourself a favor and call Reggie the Plumber. We have been using them for any and all plumbing issues that have come up in our older house since buying it five years ago, and we are always impressed with the service we receive. They are always friendly when you call to set up an appointment, and have always been punctual and really easy to work with. They will fix what needs to be fixed, and not try to sell you on services you don't need. They are amazing!

FERNANDO WAS AMAZING!!  Best customer service experience I have ever had. This man worked with me for FOUR HOURS to make sure that my toilet was replaced correctly and efficiently. Never once did I notice an ounce of frustration when our toilet gave him problem after problem, he kept me updated and remained very respectful and friendly. I will defiantly recommend this service to anyone who needs a patient, courteous, honest and detailed oriented job done.

Thank you Fernando! If I could you 10 stars I would, and I'm a tough critic.

It has taken what seems like years to find a reliable and trustworthy plumber. No shows, misquotes and unprofessional people was all I seemed to run into. UNTIL I called Reggie the Plumber. Ms. Barbara is amazing! She booked the appointment and the repairman was there on time and ready. Parts were ordered and they took care of me immediately.

Guess what!!! I didn't have to borrow $ from my 401k to pay them!!!!

Excellent Customer Service from start to finish! I'll refer everyone to them going forward.

Thank you Reggie the Plumber and Ms. Barbara!!

I contacted This company through my Yelp message app and setup the appointment with ease. Andre was nice and professional.  He quickly figured out where my leak was coming from and fixed it. I also got a 6 month warranty.  The pricing was very affordable.

Good customer service and helpful staff. After a rocky start (they came to my house and couldn't find the leak, so had to come out again) they came on time, fixed the issue, followed up promptly, and were reasonably priced. They made the situation right and I'm so appreciative!

We needed extensive plumbing work in a property we purchased. Reggie was timely in giving his estimate which was very reasonable. Reggie and his crew arrived in time and worked late in order to get the work done. They did a great job and we would definitely recommend them and use them again for all our plumbing needs.

I've hired Reggie for two different jobs at one of my condo units & his work has been outstanding. The first job was a shower valve repair & the 2nd was installing a new 40 gallon gas water heater. The prices for labor and parts couldn't have been better & the each job was completed promptly. This has been my best experience with a plumber in Atlanta.

I called them to fix a leaky shower. Reggie came out quickly and fixed the problem. I would definitely call them again.

Quick, fair, efficient and reliable. My company has been working with Reggie The Plumber for a few years now and we have never been disappointed. A reliable plumbing company is a great thing to have! Thanks guys!

Reggie the plumber was chosen by my home warranty- lucky me! Naturally, they didn't cover the work, but Reggie was able to locate and fix the leak in my shower- which is no small task in a condo. He came on 24 hour notice to investigate and block, then the next week to break time and fix the issue. (It wasn't leaking after the first visit- my shower has 5 shower heads...). He is very knowledgable, and I ask a lot of questions. He patiently explained every step and took the time to help me understand the repair. He is friendly, professional and knowledgeable.  His prices are fair and comparable (I asked around).  Also worth mentioning, I am a single girl and I never felt uncomfortable. (Cause it can be scary letting a repair guy in).
His son usually answers the business line but can track down Reggie quickly if need be.

Awesome service! Same day response. Polite and efficient. I'm very happy I called them for my bathroom issues!

My husband and I were in need of a waterline replacement. Reggie The Plumber came out and gave an estimate at the time that he said he would. My husband and I took some time to think over the estimate and the job that needed to be done. In that time, Reggie Junior followed up to see if we were ready to commit to the project. We told him that we had questions and they answer them immediately. We made an appointment on a scheduled Thursday they came out on time and completed the job in under four hours and payment was easy via Cash app. Reggie The Plumber was awesome this was a seamless job. We would highly recommend him & his team.