Best Range Repair in Greensboro NC

Was glad we called Bohannon Plumbing as we were not put off like we were by two previous plumbers. Set an appointment in less than a week for a non emergency and followed through with the work. Got the work done in a timely manner and was very professional as was Cody who worked with him. Wish I had found them two years ago. Would highly recommended.  His wife always answered the phone and did a great job scheduling. Working with contractors the past two years have been a nightmare but not this time. Thanks!!!!!

Responded quickly to service call. Very courteous and fixed our problem at the lowest cost possible.

These guys are the best!  I was going to use Lowe to complete a job and was given a date of installation very far in advance!  They came out and got it done within 2 days of contact!  I really appreciate the professionalism and care they took for my installation!  Thanks Guys!

We have been using Richard's company for years to take care of all of our locations. Thank you for your support!

The work that was done was good. My issue is being charged for an additional 30 minutes for a job that I was already paying $125 an hour to do which had already taken two hours. I don't feel like i should've been charged an extra $62.50 for the 10 minutes over the two hour mark since this job could've been completed in two hours easily. Plus I had to drive 30 minutes to the store to get the valve stems myself, which I was still on the clock for. This was an integrity issue for me.

Totally unprofessional. I researched for an elderly family member and now feel guilty for putting them in touch with this crew. Totally avoid, especially if you are elderly.

The one star is for showing up, on a saturday.  However with that being said, the tech came didn't really listen to what I had to say, made his own diagnosis for a bathtub backing up into a shower, and said he got it cleared and left.  He was there for less than an hour.  I paid a non-refundable fee of $125.00 to have him come out if he could fix it or not.  Great, I understood that up front, my spouse was in the hospital and I needed to get there.  Grand total after the non refundable fee was $508.25.  

3 Days later same thing, they said he would come back out on friday.  This time he said we had cracked lines in the back yard (standing water) and quoted me 2400.00 for starters.  He said he fixed it but the pipe was cracked and that was the real problem even though you couldn't see it.  Again my spouse was in the hospital.

I have a friend that knew someone who graciously came found the leak in the pipe (it wasn't cracked), through putting air in the clean out valve under the house.  The air raised the grass where the leak was.  He dug about a foot or so down and it was the lid from the backyard clean out valve that was leaking and letting soil into the sewer line.

He took a 100' snake, ran it to the city sewer connect and unplugged everything.  He then put a new top and extension so we now know where the back yard clean out valve is as well as the one under the house.  

I paid him and he didn't charge me at least for doing nothing.  I called Advanced, and got Jacob on the phone.  He asked for an invoice from the other plumber, and I even did better than that I send him pics, as plenty were taken.  He said he would then take care of it.  That was a month ago.  I have called numerous time.

I called yesterday 11/2/22 and Jacob told the receptionist he would talk to the owner and call me back later that day.  Never happened and it has now been 2 months.  I gave them plenty of time to make the wrong right and they apparently are not going to take responsibility for charging someone for a mis-diagnosis and not fixing the problem.  

For that reason I cannot give them a good report, and I told them that if they didn't make good on this that is what I would do.  If they did something that would be better than nothing, but nothing is what they chose.  

I wouldn't use them again BECAUSE they don't keep their word, and do not guarantee their work.   Jamie

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

Arthur Lovings did an excellent job of assessing my water problem and was very courteous and professional.   He also checked my 3 toilets to be sure they were working properly.

Like having an old friend over

We have used Pro Plumbing numerous times and have never had a complaint. They are quick to respond and timely. The staff is friendly and they always explain the problem and solution thoroughly and effectively. I feel comfortable that I am getting the best service for the best price.