Best Outlet Repair in Greensboro NC

Very polite young man when responding to request for plumbing repair I needed. Reç'd a call within two business dais.

Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.

I was pleasantly surprised when I checked the mail tonight.  I found a very nice apology letter and a check for $134.75 from Jessup.  Thank you, Meghan, for taking the time to read my review and for taking steps to correct the situation.  I appreciate this gesture, and I wish your company success.  With kind regards, John D.

After a VERY frustrating process with another HVAC company and the home warranty company my fiancé and I use, Phillips Air Care was literally a breath of fresh (& cool ) air.
Scheduling was easy, they answered my call on a Sunday to get them out on Monday morning, they were pleasant and had top notch customer service every step of the way!

Our technician, Victor came out & diagnosed the problem we were having. He explained everything in detail & spent time making sure our HVAC unit was working. Not to mention, he patiently waited and spoke with our home warranty company to ensure we got reimbursed.

This company is really cares about their customers and goes above and beyond! I would definitely recommend them!

Thank you SO MUCH for cooling our home!

Fantastic company. I always feel confident sending my clients to Aurora because I know they will be cared for and treated fairly.

I would give this company and Chris Sampson (the owner) a zero if I could. We found them on Angie's list but should have vetted them further.  We asked them to put in canned lights throughout our house and Custom Electric in Greensboro NC destroyed our ceilings and walls and didn't even get the canned lights straight. We found out later they buried live wires in the wall. It was so bad we called the North Carolina Electrical Board to report them and subsequently they were reprimanded (case 2015-1077). Ultimately we ended up firing Custom Electric and hiring another local electrical firm to fix their mistakes so we could get our project completed. I don't recommend them.

This is the worst company for quality AC and professionalism.

We had our AC unit installed about a year and a half ago. It has stopped working twice during this time. We are still under warranty and they still charge $100 (even if it's a simple fix and even though it's under warranty)

Our AC went out again. It took some time to get someone on the phone. When we finally got in-touch with someone we were informed they would be out to assist us the next day. This is the third day in a row they have failed to follow through.

Do yourself a favor and do not use this company. Even though we are under warranty we will be finding a new company. I would be ashamed if I worked for this company. How are they even in business with all of these reviews.